Disappointing
So many features are either not available on the mobile app or extremely difficult to use. The UI should not be so limiting in this day and age. Can’t even schedule a post to send later on the mobile app. And that’s just the half of it.
Developers - please rebuild with all the features.
Developers - please rebuild with all the features.
Can’t resend to select audience members
Trying to resend an existing campaign to specific audience members gives an “empty audience” error, even after confirming the audience selections.
Love it
I really do love this newsletter format, its perfect.
No Google Login???
Can’t log in because I created my account on desktop with Google login, which does not exist on this app. Can’t add a password on desktop so I can log in on the app. Catch 22 makes this app pointless, for me at least.
I’m sure it works great for someone out there that can actually log in.
I’m sure it works great for someone out there that can actually log in.
Completely useless app
This app does absolutely nothing you want to. You’re better off assuming it isn’t gonna work then relying on it to work and then running into the circumstance like I do where nothing will work.
Never works
Can't get a page with a log-in field. It keeps saying Whoops! Try again. I have tried again vountless times and no option works. Finally deleted it.
Easy to use
I love how easy it is to use and add emails
App usage
This app is easy to use
Used to be decent, no longer works on iOS and support is horrendous
The mobile app worked fine for years, but suddenly stopped working on all my iOS devices. Takes a week to get any response from support and they keep sending out the same canned “turn your device off and turn it on again” messages over and over again. There is literally no support and this is not an inexpensive platform. I am actively looking to replace them and will never recommend Mailchimp to anyone again.
UPDATE: got a reply from Mailchimp apologizing (due to my review) for the repeat “copy and paste” support replies and asked me to email them to escalate. I did what they asked and they responded with another exact copy and paste list of instructions which they have already sent and I had already tried several times and don’t work. It’s a joke at this point, beyond frustrating. They really don’t seem to care about their customers at all. To add insult to injury, the sent an email telling me that the monthly fee is going up again. After being a Mailchimp customer for about 10 years, it’s time to find a replacement.
UPDATE: got a reply from Mailchimp apologizing (due to my review) for the repeat “copy and paste” support replies and asked me to email them to escalate. I did what they asked and they responded with another exact copy and paste list of instructions which they have already sent and I had already tried several times and don’t work. It’s a joke at this point, beyond frustrating. They really don’t seem to care about their customers at all. To add insult to injury, the sent an email telling me that the monthly fee is going up again. After being a Mailchimp customer for about 10 years, it’s time to find a replacement.
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No access to Google Login
I signed up via Google Login, and the app has no access to login via Google so cannot use it. Love mailchimp otherwise, but the app becomes useless without this feature.
Overpriced and outdated
I’ve been using MailChimp since 2014 and their prices keep increasing to the point they haven’t introduced any new additions or features to an already stale platform. Their prices are too unreasonable to keep using them anymore.
Used to be decent, no longer works on iOS and support is horrendous
The mobile app worked fine for years, but suddenly stopped working on all my iOS devices. Takes a week to get any response from support and they keep sending out the same canned “turn your device off and turn it on again” messages over and over again. There is literally no support and this is not an inexpensive platform. I am actively looking to replace them and will never recommend Mailchimp to anyone again.
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App doesn't work
The app no longer works! I can't login with my username and password anymore. I receive an error and have for months. I'm not able to contact support because that requires me to log into my account. The error code is "Kimp.KimpError error code 10". I keep the app updated but it doesn't even matter. Why am I paying for mailchimp??
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Almost Perfect
Really great app. My only issue is that my logo will not show up on the landing pages I generate, it only shows a blank space that reads “Logo” …yes I did toggle it on.
Can’t log in with Google
Why offer this option if it doesn’t work everywhere??
The App for MailChimp is amazing!
I am on the go from time to time. Some of those trip I can’t bring my laptop. With the new App, I am able to do everything seamlessly. I really enjoy the app. I use it for my nonprofit projects. Would highly recommend.
Mailchimp on the go!
I love having the ability to easily check how my campaigns are doing and add contacts.
Nice
Sick
Login sucks
If you signed up via google email you will no be able to login on the mobile app. Ridiculous that I pay for this and can’t even access without a computer.
Can’t login with Google account
Did you create you account so that you could log in with Google! Great! You get the advantage of using SSO! Unless you want to use this iPhone app. Then you have no way to login at all.
