Consulted doctor
Very useful and convenient app for managing hospital visits and medical records. The appointment booking process is smooth, reports are easily accessible, and the interface is clean and simple to use. It really helps save time by avoiding unnecessary waiting at the hospital.
Excellent Healthcare App Experience
This App is easy to use and makes managing healthcare needs very convenient. Booking appointments, accessing medical records, and viewing test reports are simple and seamless. The interface is clean, responsive, and user-friendly. Notifications and updates help keep track of appointments and reports without any hassle. Overall, a reliable and efficient app that improves the patient experience. Highly recommended.
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Great update, much easier to manage my health!
I’ve been using this app to manage my family's appointments and follow-ups at Manipal. The recent updates have made a huge difference. Booking appointments takes just a couple of taps, and I love that I don't have to carry around physical files anymore since my lab reports are right there on my phone. The UI feels a lot smoother now compared to older versions. Definitely saves a ton of time standing at the hospital reception.
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Worst experience
I had a very disappointing experience at Manipal Hospital.
Despite being under treatment, I received no proper support for follow-up. When the prescribed medicines did not work and my symptoms worsened, I tried reaching out to the doctor for guidance. However, there was no response to calls or any attempt to assist remotely.
Instead, it felt like I was being pushed to visit the hospital again just to pay another consultation fee, even for concerns directly related to the ongoing treatment. This approach is extremely frustrating, especially when a patient is already unwell and seeking basic medical support.
A healthcare provider should prioritize patient care and timely guidance, particularly in situations where treatment is not working as expected. Lack of communication and support like this reduces trust and adds unnecessary stress.
Despite being under treatment, I received no proper support for follow-up. When the prescribed medicines did not work and my symptoms worsened, I tried reaching out to the doctor for guidance. However, there was no response to calls or any attempt to assist remotely.
Instead, it felt like I was being pushed to visit the hospital again just to pay another consultation fee, even for concerns directly related to the ongoing treatment. This approach is extremely frustrating, especially when a patient is already unwell and seeking basic medical support.
A healthcare provider should prioritize patient care and timely guidance, particularly in situations where treatment is not working as expected. Lack of communication and support like this reduces trust and adds unnecessary stress.
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Occasionally works
Every time I use this app, there is either some problem or the other. The app either fails to load any content, or fails to perform any task. Now it is unable to even load my own profile properly even though I’m logged in. My data is not showing and I am unable to make or book appointments. I am also unable to see past reports. I initially thought it was my Internet issue but it happens no matter what Internet I am connected to including the hospitals wifi.
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