Keeps refunding Smart load purchase
The app wont let me buy Smart prepaid load even if I have more than enough funds!
Is there any upgrade of the system right now?
I can not do some payment.
Customer service bot and customer service
I have an issue on a duplicate account which is abnormal. Its been 2 years I haven’t used maya and post using maya again this werk l am notified of having a duplicate account which I am unaware of.
AI Bot wont transfer me to a live agent even though the bot cant help me further on my concern post the ticket has been created which takes 10 business days to complete the process.
Customer service rep wont confirm the details I am asking pointing out security concern/privaty etc. What can be breached or cause a security concern if you can just confirm me the last 2 digit of the number used on the duplicate account for me to confirm if its really me who opened the other account or not?
AI Bot wont transfer me to a live agent even though the bot cant help me further on my concern post the ticket has been created which takes 10 business days to complete the process.
Customer service rep wont confirm the details I am asking pointing out security concern/privaty etc. What can be breached or cause a security concern if you can just confirm me the last 2 digit of the number used on the duplicate account for me to confirm if its really me who opened the other account or not?
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Surprised and Dismayed
I received my reward as a new client around 2pm and the same rewards got “expired” as per the agent around 6pm. I am asking for a copy of the terms and conditions that I have to use it immediately (as per the agent). But insisted that they cannot tell exactly when a reward expires. Deleting my account because Maya is not transparent!!
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I love this maya
Its really help alot for easy sending money and accepting money
