User Friendly Safe App
I find the app easy to use even for technically naive people.
No apparent glitches in transactions.
Safety is good as expected.
No apparent glitches in transactions.
Safety is good as expected.
MMukesh.psych
Response from developer
Thank you for your positive review. We hope you continue to enjoy convenient banking with the mBandhan 2.0 app.
Worst Banking App Experience – Extremely Frustrating!
I have used mobile banking applications from multiple banks, but mBandhan is by far the worst banking app experience I have ever had.
Even something as basic as logging in feels like a complicated process. Customer IDs, multiple OTPs, PIN resets, repeated verification steps—it’s an endless headache just to access my own bank account.
The entire experience is unnecessarily complicated, confusing, and extremely frustrating. A banking app should make customers’ lives easier, not test their patience every time they try to log in.
Security is important, but poor user experience should not be confused with security. Other banks manage to offer secure, simple, and seamless mobile banking. Why can’t Bandhan Bank?
The app desperately needs a complete rethink of its login process, navigation, and overall user experience.
In 2026, accessing your own bank account should not feel like solving a puzzle.
Very disappointing, especially from a bank that should be prioritizing digital customer experience.
Even something as basic as logging in feels like a complicated process. Customer IDs, multiple OTPs, PIN resets, repeated verification steps—it’s an endless headache just to access my own bank account.
The entire experience is unnecessarily complicated, confusing, and extremely frustrating. A banking app should make customers’ lives easier, not test their patience every time they try to log in.
Security is important, but poor user experience should not be confused with security. Other banks manage to offer secure, simple, and seamless mobile banking. Why can’t Bandhan Bank?
The app desperately needs a complete rethink of its login process, navigation, and overall user experience.
In 2026, accessing your own bank account should not feel like solving a puzzle.
Very disappointing, especially from a bank that should be prioritizing digital customer experience.
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Sshibisaketh
Response from developer
To help us understand your concern better, please send your Customer ID and Mobile Number at iappsupport@bandhanbank.com. We will need to get more details from you to address this.
It still needs improvements
The banking app still needs improvements because whenever I am logging in, it takes a lot of time to log okay second is the UI interface is still not that good. It still needs like improvements like in the feasibility, okay levi needs like whenever a person is saying, he just gets confused by seeing all this options. All these options we need all the options, but the Options should need to stack in that way that people can read everything related to everything and there are many more. I’ll be pointing it out in this comment section and this section thank you Bank, but the bank is good.
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MIMuzi Indra
Response from developer
We appreciate your feedback. With every update, we aim to enhance app performance and interface.
User friendly interface.
Navigation within the app is very good.
SDSubrata DGP
Response from developer
Thank you for your positive review. We hope you continue to enjoy convenient banking with the mBandhan 2.0 app.
App useless
It does not proceed to registration
GGyan_Vapi
