Hassle free & smooth App
Good Experience
App not working
I installed the app today but even the login page not loading properly. It’s keep on loading. Kindly fix this issue
Lots of missing features
No option to change phone number,email update,ordering debit card,and many more neither on mobile banking app nor internet banking. Update your banking app come out from 90s era can can give hundreds of features and such things can verify online though adhaar verification otp etc.
Poor Service
I am extremely disappointed and frustrated with Utkarsh Small Finance Bank’s outdated, inefficient, and customer-unfriendly approach. In today’s digital era, almost every bank in India completes KYC fully online, yet your bank insists on a physical branch visit. This reflects a very old-fashioned mindset and poor process design.
Despite submitting all required KYC documents, my son’s account continues to remain debit frozen, which is completely unacceptable. This clearly indicates either gross inefficiency or complete lack of accountability, particularly at your Vashi branch, which I can confidently say is one of the worst-managed branches I have dealt with.
Despite submitting all required KYC documents, my son’s account continues to remain debit frozen, which is completely unacceptable. This clearly indicates either gross inefficiency or complete lack of accountability, particularly at your Vashi branch, which I can confidently say is one of the worst-managed branches I have dealt with.
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Worst Bank
My bank account was frozen twice in 6 months. I got my KYC done 6 months ago. After 6 months it was frozen again for KYC. I have made three rounds till now. The bank people are not having any effect. I am not able to make any payment for the last 20 days. Address verification has also been done. After that they are saying to submit the latest Aadhar card. Every time they are giving some new requirement. My most earnest request is that please do not get an account opened in Utkarsh Small Finance Bank..Sector 15 branch Gurgaon.
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Response from developer
Dear Sir, Thank you for your time. We regret the inconvenience caused. For assistance, please call 1800 123 9878 or email us at customercare@utkarsh.bank. We're here to help! Have a good day! Regards, Utkarsh Small Finance Bank Ltd.
