Mercury Insurance User Reviews

Customer Experience

Positive experience83.5% of reviews
Neutral3.5% of reviews
Negative experience12.9% of reviews

~ Based on 170 written reviews from the US App Store.

What users say

Is Mercury Insurance Safe?

Mercury Insurance: Car & Home appears safe based on user ratings. AppsHunter Safety Score for Mercury Insurance is 96/100.

This assessment is based on 1,620 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
1.4% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 1,620 App Store ratings for Mercury Insurance.

Is Mercury Insurance Legit?

Mercury Insurance: Car & Home appears to be a legitimate app. AppsHunter Legitimacy Score for Mercury Insurance is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Choose Mercury

I’ve called several places every time and Mercury still comes out on top. At this point there is no reason to call other places. Mercury has one more loyal customer. Great customer service and sociable people. Their quotes are very affordable and the coverage is great.

The Best Insurance!

Mercury treats their customers as a Priority and they’re very quick on any service you request from them! This app makes things so easy!

Easy to pay

I want to say that this is a very easy way to pay my premiums. It just takes a minimal number of steps to complete.

Awesome Sauce

Great app

Great app

Keeps my insurance ID cards handy, plus it’s easy to pull up my policy and pay

Great app!

Very easy to use and convenient

Very easy to manage

After you have your billing info in there it’s easy as tapping on button to pay your bill. It’s very simple.

Straightforward app

Easy to use!

Great insurance decent rates

I respect the fact that Mercury didn’t pack up and run in California during the wildfires!

User Friendly

Appreciate the set up and ease of use of this app. Makes it easy to track associated bills and any needed insurance information.

Meh

Not that good, they request so much of you, as if you work for them and have all day to upload lame things like your odometer reading and proof…if you are really a member of Sam’s Club, all just an excuse for Mercury to scam to charge MORE and screw you over. Haven’t even been with them for a year, and I do not care for their service. Overpriced and underperforming. Seeking another company. Mercury is shady.
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Mecury

I am very satisfied with the service. Thank you very much.

Great but…

I can find all that I need in one place which is great, but when I try to edit a vehicle the confirm screen will not let me scroll to the bottom where the confirm button is. All my changes can’t be saved. App developer needs to fix this bug.

Mercury is great insurance

I’ve been with Mercury insurance for a few years now and they have very competitive rates and the customer service is great.

EASY AND SUPER APP

This app makes is so easy to access all policies and pay premiums

Easy app

Great app. Easy to pay bills and look up policies.

For home and auto.

Great company to be with.

App won’t open

App downloads. I log in then once I close it the app will not open again.

Easy to pay

I wanted my payment to be credited without delay.. now I can rest easy!

iOS app not working

Non functioning app