Mercury Insurance User Reviews
Customer Experience
~ Based on 170 written reviews from the US App Store.
What users say
Summarized from real user reviews of Mercury Insurance. Based on 1.6K reviews and a 4.8/5 average, it highlights the 10 positives and 6 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Easy to use
- 🚀Convenient
- 🚀Quick payments
- 🚀Seamless experience
- 🚀Intuitive navigation
- 🚀Helpful features
- 🔒Secure access
- 👍User-friendly
- 👍Improved over time
- 👍Great customer service
Negative things
- 🐛Occasional crashes
- 🐛Compatibility issues
- 🐛Login problems
- 🐛Unreliable payments
- 🔋High data usage
- 💰Expensive insurance rates
Is Mercury Insurance Safe?
Mercury Insurance: Car & Home appears safe based on user ratings. AppsHunter Safety Score for Mercury Insurance is 96/100.
This assessment is based on 1,620 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 1,620 App Store ratings for Mercury Insurance.
Is Mercury Insurance Legit?
Mercury Insurance: Car & Home appears to be a legitimate app. AppsHunter Legitimacy Score for Mercury Insurance is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I’ve called several places every time and Mercury still comes out on top. At this point there is no reason to call other places. Mercury has one more loyal customer. Great customer service and sociable people. Their quotes are very affordable and the coverage is great.
Mercury treats their customers as a Priority and they’re very quick on any service you request from them! This app makes things so easy!
I want to say that this is a very easy way to pay my premiums. It just takes a minimal number of steps to complete.
Great app
Keeps my insurance ID cards handy, plus it’s easy to pull up my policy and pay
Very easy to use and convenient
After you have your billing info in there it’s easy as tapping on button to pay your bill. It’s very simple.
Easy to use!
I respect the fact that Mercury didn’t pack up and run in California during the wildfires!
Appreciate the set up and ease of use of this app. Makes it easy to track associated bills and any needed insurance information.
Not that good, they request so much of you, as if you work for them and have all day to upload lame things like your odometer reading and proof…if you are really a member of Sam’s Club, all just an excuse for Mercury to scam to charge MORE and screw you over. Haven’t even been with them for a year, and I do not care for their service. Overpriced and underperforming. Seeking another company. Mercury is shady.
Show more
I am very satisfied with the service. Thank you very much.
I can find all that I need in one place which is great, but when I try to edit a vehicle the confirm screen will not let me scroll to the bottom where the confirm button is. All my changes can’t be saved. App developer needs to fix this bug.
I’ve been with Mercury insurance for a few years now and they have very competitive rates and the customer service is great.
This app makes is so easy to access all policies and pay premiums
Great app. Easy to pay bills and look up policies.
Great company to be with.
App downloads. I log in then once I close it the app will not open again.
I wanted my payment to be credited without delay.. now I can rest easy!
Non functioning app
