Awesome!
C
Taking payment before renewal date
Response from developer
We understand how concerning early payment attempts can be. Subscription payments may be processed a few days before the renewal to prevent interruptions, but you are only charged if successful. Please email help@mindway.app with your account details so we can review your case and assist further.
YOU CALL THIS A MENTAL HEALTH APP?
Response from developer
We’re sorry for the frustration and confusion—this isn’t the experience we want for you. Some add-ons may require separate cancellation and can result in extra charges if not stopped individually. Please email help@mindway.app with your account and order details so we can review everything and resolve this for you privately.
Pleine de fausses promesses, totalement inutile et vraiment très chere!
Response from developer
We’re sorry to hear this experience has been disappointing. Subscriptions renew automatically unless canceled in advance, but nothing is charged without clear confirmation. Please email help@mindway.app with your account info so we can review your case and help resolve this privately.
Unklarheiten über Abos / Schlechter Service / Betrug
Response from developer
Es tut uns leid, dass du dich über die Abo-Laufzeiten und Abbuchungen nicht ausreichend informiert fühlst. Abos verlängern sich automatisch, wenn sie nicht vorher gekündigt werden, und jede einzeln abgeschlossene Buchung bleibt aktiv. Bitte sende deine Bestell- und Accountdaten an help@mindway.app, damit wir dein Anliegen persönlich klären können.
Déçue : compte supprimé mais débité quand même
Je ne comprends pas comment il est possible que mon compte soit devenu inactif ou supprimé, tout en étant tout de même facturé. Si mon compte n’existe plus, pour quelle raison un prélèvement a-t-il été effectué ?
De plus, il est particulièrement difficile de contacter le service client afin d’obtenir une explication ou une solution, ce qui rend la situation encore plus frustrante.
J’espère qu’une réponse claire me sera apportée dans les plus brefs délais.
Response from developer
We understand how frustrating this is. Please note that deleting your account or uninstalling the app does not automatically cancel an active subscription. Subscriptions renew unless canceled before the renewal date. Email help@mindway.app with your account details and order number so we can look into this and help.
Doing scam & taking people money
Response from developer
We understand how upsetting unexpected charges are. Subscriptions can renew automatically unless canceled in advance. If you believe there’s been a billing mistake or confusion with another app, please email help@mindway.app with your details so we can look into this and resolve it privately.
SCAMMERS
Scam, do not use.
Do not buy - Auto Renews without warning
Somehow, it became the Mindway App. This was not what I expected or purchased so I canceled it but unfortunately I did not save the cancellation email. It auto renewed at 6 months without warning - $219 non-refundable - customer support is laughable. “Sorry, this is a digital product so no refunds”. Not sure how “digital product” comes to play as it is not a downloaded product. No discussion, no assistance, no refunds. Total scam!
Misleading Charges
Scam
Escroc
"Cela dit, nous ne pouvons pas annuler les abonnements qui n'ont pas de paramètre de renouvellement"
👍🏻
Response from developer
We’re sorry for the frustration. Purchases made through Apple Pay are processed instantly, and extra charges may occur if multiple products are selected during checkout. Please email help@mindway.app with your purchase details so we can look into this and help resolve your issue.
Scam
They autorenew your account
Overthinking
Just started
Response from developer
Thank you for sharing your feedback! We're glad you found the app provides a good overview. If you ever have questions or need support, feel free to reach out to help@mindway.app.
Scam
Response from developer
We’re sorry you had this experience. Subscriptions renew automatically unless canceled in advance, and removing the app doesn’t cancel an active subscription. For any billing concerns or account help, please email help@mindway.app with your order details—our team will review your case.
Anxiety causing & overthinking inducing FRAUD
I had been charged OVER $300 for something that I did not even sign up for. They say that they give refunds on case by case however even when you email there’s no help at all. And
This company truly is a scam and the other reviews have not said a word of a lie when talking about paying for no reason not to mention I did try to settle this privately first, but nothing got done.
Response from developer
We understand how upsetting unexpected charges are. Subscriptions renew automatically unless canceled in advance. For help, please email help@mindway.app with your account details and order number so our team can review your case privately and work toward a resolution.
