Mindway User Reviews

Customer Experience

Positive experience18.6% of reviews
Neutral1.8% of reviews
Negative experience79.6% of reviews

~ Based on 721 written reviews from the US App Store.

What users say

Is Mindway Safe?

Mindway: Stop Overthinking appears mostly safe based on user ratings. AppsHunter Safety Score for Mindway is 84/100.

This assessment is based on 2,007 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.6% of ratings point to a safe experience
6.1% of ratings suggest some concerns
13.3% of ratings point to a risky experience

~ Based on 2,007 App Store ratings for Mindway.

Is Mindway Legit?

Mindway: Stop Overthinking appears to be a legitimate app. AppsHunter Legitimacy Score for Mindway is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome!

As a Christian, I can pray and also apply these practical techniques in my life to help me cope with feelings of anxiousness. Very helpful app!

C

This is personal information, I do not want to create an account and let my private life to drain into the cloud

Taking payment before renewal date

These guys have tried to take the renewal payment 5 days before the actual renewal date. Fortunately my credit card company refused the transaction.

Response from developer

We understand how concerning early payment attempts can be. Subscription payments may be processed a few days before the renewal to prevent interruptions, but you are only charged if successful. Please email help@mindway.app with your account details so we can review your case and assist further.

YOU CALL THIS A MENTAL HEALTH APP?

It's funny how an app meant for bettering mental health does the opposite with the extra charges. In May I emailed to cancel my subscription and the main source of app plus "coaching" were cancelled. When I emailed this week after noticing 3 months of extra charges they were also able to cancel the Walking Yoga portion. WHY was that a remaining add on that was able to be cancelled BY THE SAME "Junior Support Specialist - Nora" from the first cancellation? Following asking for a refund that can't be issued, a "Customer Service Specialist" sent me an email saying I was supposed to have received emails from different Walking Yoga emails to confirm my extra subscription and charges which I NEVER received emails from them. I emailed again with proof and no response.
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Response from developer

We’re sorry for the frustration and confusion—this isn’t the experience we want for you. Some add-ons may require separate cancellation and can result in extra charges if not stopped individually. Please email help@mindway.app with your account and order details so we can review everything and resolve this for you privately.

Pleine de fausses promesses, totalement inutile et vraiment très chere!

C'est totalement dépitée que je décide de supprimer l'appli qui ne sert à rien, n'est pas intuitive, et qui coute bien trop chere. Faites attention quand vous cliquez, ils vous enrôlent automatiquement dans un abonnement... à 30€! Refusent de vous rembourser qd vous ne vous êtes pas aperçu qu'ils allaient vous prélever ... même pour les personnes dans la nécessité et tout cela pour écouter des méditations qui sont gratuites sur you tube. Une honte!! Ne jamais télécharger !!!!
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Response from developer

We’re sorry to hear this experience has been disappointing. Subscriptions renew automatically unless canceled in advance, but nothing is charged without clear confirmation. Please email help@mindway.app with your account info so we can review your case and help resolve this privately.

Unklarheiten über Abos / Schlechter Service / Betrug

Unklarheiten der Abo-Verträge und der Laufzeiten und fehlende Transparenz über die Verlängerung. Alles kann nur per E-Mail gekündigt werden. Dies wurde auch gemacht. Nach Monaten später wird plötzlich eine sehr hohe Summe 211,49 Euro abgebucht. Der Support berichtet man mir von weiteren Abo, von denen ich nicht wusste. Rückerstattungen werden abgelehnt, da es sich um digitale Dienste handelt. Auf E-Mails gibt es wenig hilfreiche Antworten. Keine Kulanz, keine Unterstützung, Feedback ist denen egal.
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Response from developer

Es tut uns leid, dass du dich über die Abo-Laufzeiten und Abbuchungen nicht ausreichend informiert fühlst. Abos verlängern sich automatisch, wenn sie nicht vorher gekündigt werden, und jede einzeln abgeschlossene Buchung bleibt aktiv. Bitte sende deine Bestell- und Accountdaten an help@mindway.app, damit wir dein Anliegen persönlich klären können.

Déçue : compte supprimé mais débité quand même

Je suis très déçue par cette expérience. Je n’ai finalement jamais utilisé l’application et j’ai supprimé mon compte. Malgré cela, j’ai été débitée de 78,90 €.

Je ne comprends pas comment il est possible que mon compte soit devenu inactif ou supprimé, tout en étant tout de même facturé. Si mon compte n’existe plus, pour quelle raison un prélèvement a-t-il été effectué ?

De plus, il est particulièrement difficile de contacter le service client afin d’obtenir une explication ou une solution, ce qui rend la situation encore plus frustrante.

J’espère qu’une réponse claire me sera apportée dans les plus brefs délais.
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Response from developer

We understand how frustrating this is. Please note that deleting your account or uninstalling the app does not automatically cancel an active subscription. Subscriptions renew unless canceled before the renewal date. Email help@mindway.app with your account details and order number so we can look into this and help.

Doing scam & taking people money

I didn’t subscribed for this app and even never downloaded in my phone. They’re saying that we sent you email when you sign up for the walking yoga app but for that app I already cancelled the subscription 1 month ago then how this app can charge me. It’s totally disgusting thing to say. You should be transparent or talk to the other app who is working with you.
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Response from developer

We understand how upsetting unexpected charges are. Subscriptions can renew automatically unless canceled in advance. If you believe there’s been a billing mistake or confusion with another app, please email help@mindway.app with your details so we can look into this and resolve it privately.

SCAMMERS

I would leave them zero stars if I could. The app wasn’t for me, no big deal, so I asked them via email to cancel my subscription. Four weeks later I get charged again for $35, I emailed them immediately asking them why I was charged for them to refund me. Apparently, a second subscription had been tacked onto my account without my knowledge, and it was never used. After tons of back-and-forth via email, they basically told me to kick rocks and they weren’t going to give me my money back due to “terms”. Very scammy feel in dealing with them, they could easily have refunded me knowing full well I never used the app.
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Scam, do not use.

I’ve paid for 7 day access and was very surprised I was being charged £31.98 for 2 months after that. No reminder, no subscription confirmation email, basically money taken behind my back without any prior notification. Disgusting behaviour and bad business practice. Should have read reviews before ever getting anywhere near this app. I see I’m not the only person that’s fallen victim to this scam. It’s mind boggling that an app that supposed to be used to better your mental health prays on vulnerable people instead.
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Do not buy - Auto Renews without warning

Promotes Anxiety Relief and Mental Peace but does the opposite. I purchased the Carnivore app 6 months ago and didn’t care for it.

Somehow, it became the Mindway App. This was not what I expected or purchased so I canceled it but unfortunately I did not save the cancellation email. It auto renewed at 6 months without warning - $219 non-refundable - customer support is laughable. “Sorry, this is a digital product so no refunds”. Not sure how “digital product” comes to play as it is not a downloaded product. No discussion, no assistance, no refunds. Total scam!
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Misleading Charges

The app is fraught with misleading charges. Services are presented as one-time charges that actually end up as recurring expenses. Buy beware!

Scam

As mentioned. This will is a scam. The most basic interface with no service provided.

Escroc

J'ai pris un abonnement d'un mois uniquement à 18€99 et je me retrouve à payer ces 18€99 et en plus 85€59 "accès à vie " que n'ai absolument pas validé avec l'Apple Pay !!! Leur réponse :
"Cela dit, nous ne pouvons pas annuler les abonnements qui n'ont pas de paramètre de renouvellement"
👍🏻

Response from developer

We’re sorry for the frustration. Purchases made through Apple Pay are processed instantly, and extra charges may occur if multiple products are selected during checkout. Please email help@mindway.app with your purchase details so we can look into this and help resolve your issue.

Scam

Immediately deleted after downloading this app looks like it was made on word doc. Wasn’t helpful at all. Had to email them to cancel and then still got charged $43 after cancelling then emailed them again and they requested to see a bank statement receipt?!

They autorenew your account

I sign up for 1 month subscription, next thing you know after one month they autorenew your account for $39.99. I sent an email to their customer support and they did not refund the payment. I highly recommend, do not purchase this app.

Overthinking

Ok

Just started

Good overview

Response from developer

Thank you for sharing your feedback! We're glad you found the app provides a good overview. If you ever have questions or need support, feel free to reach out to help@mindway.app.

Scam

Scam, I just threw away $200 I didn’t have because of this, I had removed the app weeks ago and they continued to charge me hidden fees, customer support is an absolute joke too, no notification of “free trial” ending or new subscriptions, they definitely are not transparent when you sign up about the hundreds of dollars they will be stealing from you. They will tell you they explain everything when you initially sign up however if anyone is like me and just desperately looking for some mental health relief, you are not memorizing the fine print. You would assume any honest company would at least notify you of any billing’s prior to taking your money. This app is taking advantage of people with mental health struggles rather than helping as they advertise. Do not recommend!!!
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Response from developer

We’re sorry you had this experience. Subscriptions renew automatically unless canceled in advance, and removing the app doesn’t cancel an active subscription. For any billing concerns or account help, please email help@mindway.app with your order details—our team will review your case.

Anxiety causing & overthinking inducing FRAUD

BUYER BEWARE! I had gotten a charge on my credit card for this and I had mentioned how I did not even sign up for this service. The team here do not care nor understand my frustrations.

I had been charged OVER $300 for something that I did not even sign up for. They say that they give refunds on case by case however even when you email there’s no help at all. And

This company truly is a scam and the other reviews have not said a word of a lie when talking about paying for no reason not to mention I did try to settle this privately first, but nothing got done.
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Response from developer

We understand how upsetting unexpected charges are. Subscriptions renew automatically unless canceled in advance. For help, please email help@mindway.app with your account details and order number so our team can review your case privately and work toward a resolution.