Terrible app - avoid!
This app was a huge disappointment when I downloaded it with content I can find for free online so I cancelled immediately. However, it is a complete scam - I have proof of cancellation from 5 months ago and yet they have charged me again today! How they get away with it I do not know, but I would advise anyone not to engage with this or download it! Be very wary if you do and don’t assume that because you’ve cancelled, it is truly cancelled. They are sooooo sneaky!! If I could give it 0 stars I would. You have been warned!
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No Refunds.
Be very careful. Auto renewal is 89.99 and they won’t give you a refund!!! And I no longer have access to the app. Probably would make me sign up again never used the app. So be careful signing up.
SCAM
I wish I could leave zero stars. As other reviewers have posted, this app is a SCAM! After making sure to cancel my subscription timely, I was charged another $89.99 for a second subscription within the subscription that was never used, nor informed about. When told I received a reminder notice seven days in advance to cancel and proving I never did, I was still told it means nothing because of how “clearly” everything was stated at sign-up. And please save me the auto response that everyone else has already gotten about “digital subscriptions not being refundable” and all of the boilerplate responses that will be copied and pasted by fake “specialists” behind a screen that I’ve already received anyway. I’d rather just receive a reply saying you’re scam artists, you got another victim and there’s nothing I can do to get my money back. At least it would be the first honest reply I’d receive!!
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Not fit for purpose and a con!
This app is really not what it’s sold as and was not helpful. It also ties you into a subscription with no knowledge or transparency of such a thing. Your order will show you what you’ve purchased but it will not state any automatic renewal. In the app and under your account, again there is also no mention of a subscription or even how to cancel one! Absolute con and they won’t give you the money back despite taking it unlawfully.
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They just keep taking money…
Can’t describe how this lot treat customers. They catch you under dual subscriptions Carnimeat and Mindway. Then when you see what they’re doing you cancel thinking you’ve lost $8 - none of it. 6 months later without warning $220 “subscription” to Mindway. A year later without notice and despite protest they take it AGAIN saying it’s what you signed yup to.
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