Mint Mobile User Reviews

Customer Experience

Positive experience43.1% of reviews
Neutral6.6% of reviews
Negative experience50.4% of reviews

~ Based on 1,400 written reviews from the US App Store.

What users say

Is Mint Mobile Safe?

Mint Mobile appears safe based on user ratings. AppsHunter Safety Score for Mint Mobile is 94/100.

This assessment is based on 257,272 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
2.6% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 257,272 App Store ratings for Mint Mobile.

Is Mint Mobile Legit?

Mint Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Mint Mobile is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ever since I got Mint Mobile all my text messages do not go through failure to send.

Ever since I got Mint Mobile my text messages failed to send. I’ve updated researched and it has something to do with Mint Mobile.

Seamless

The switch from T Mobile to Mint was seamless and I can’t tell the difference between Mint’s service and T Mobile. Except for the price!

Costumer service

Called 611 and customer rep was very helpful and patient

Unclear which is worse: the coverage area or the customer service

If you love seeing the letters SOS on your phone while talking to a way too cheerful Ai that essentially tells you ‘better luck next time’ you’re gonna love mint.

Mint is awesome

I’ve had absolutely good experiences with mint. I’ve got it on a second IPhone as a backup and it’s never let me down. It’s always here for me when I need to access my second IPhone!

Called

Great. No problems

It’s too minty

It’s so minty it ruined my texting and I accidentally sent the n word

THEE WORST Cell Service EVER!

Spotty service ALWAYS LAGS anywhere I go, especially when there’s other people with devices around. The 1st day I got my new number I received AT LEAST 5 spam calls with a “supposedly new number!” How is that possible?? Terrible service SUUUPER SLOW, also they give you a measly amount of hot spot data, then if you need more data they Charge you out the ying-yang for a meager extra 5GB. The moment I switched to another service provider I noticed drastic improvements in my cell service and internet speed. Mint Mobile SUCKS!!! BEWARE!!!
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Help

Love Mint, but help us sign in with option to see password. I have constant trouble signing in. Especially when I’m traveling and managing my plan. I’m always logged out. Sign in problems galore. Including during a traveling emergency situation. And can’t reach customer service support because the hours of operation aren’t time zone travel friendly.
Thank you for listening 🌟🌟🌟🌟🌟
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Mint Comment

Great value! Flawless service. Unbelievable monthly price. I’m so committed and confident in Ryan’s company, I paid out for the entire year in advance. Keep up the good work!

Im Fwee Im Fwee

I have been a slave to major carriers for so long but with recent knowledge and hope that there was a better way, an affordable way and most importantly, a simple way.
At last an inexpensive monthly Cellular service that delivers what it promises with no financial catch.
The AI is ultra, intelligent and verbally responsive and though I can’t believe I’m saying it rather pleasant to deal with.
The service is impeccable. I just paid $90 for six months of service with $15 a month new customer incentive. I could not be more satisfied to tell Verizon to go pound sand indefinitely.
Thanks, Ryan. You’re the best bro!
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Constantly losing connection

Always losing 5G and have no service dozens of times in just a single day.

Horrible app and customer service

I’ve called in since my daughter‘s plan expired at at least 15 times in order to make a payment for the new three month service endless wait times to speak to a supervisor and supervisors that can’t even do their job. The most annoying part is the regular customer service people at Mint try to help you for over an hour before they’ll authorize you to speak to a supervisor. I have wasted so much time with this simple request that it’s absolutely mind-boggling. The end results every time is that there’s something wrong with my credit card because they cannot offer me any other solution. I find that very offensive and know for a fact it’s just that they don’t have an answer to my problem because my credit card works just fine everywhere else. So that’s their answer. If there’s no solution to the glitchy system at mint, they blame it on you.
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Cost

Good price no drops and few dead zones! Get MINT MOBILE!

Hal Jordan would love it

Mint is the greatest.

Great

No complaints

JOHNYBOY1327

Thank you big dawg for helping me back out and getting me better and on my feet again as partners let’s promise a better future the journey will be tough but nonetheless worth it all the more. If an opportunity arises and presents itself to me from you or your colleagues there’s no need to wait I’m all in. #TeamMarvel #TikTok-Johnyboy1327 Much Love Brother. 🔐
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Terrible app, great phone service

I don’t know how this app shipped but it’s next to useless. I have to go through a dozen steps every time I have to sign in. Support Apple sign in you heathens

Decent

After a year of being mint mobile customer, no major complaint other than recently I was not able to log into one of my game because bad server. Something change with T-mobile service tower and now it seem much slower than usual

Horribly slow

I am taking the time to write how slow and throttled mint mobile is and it’s aggravating. I warned you