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M&S Bank

M&S Bank

M&S Bank

107 ratings
460 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • June 18, 2015
  • August 12, 2026

Features

Developer

M&S Bank
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Reviews summary↘︎
⭐460
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
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About

Manage your M&S Credit Card, Savings Account, and Personal Loan securely. Features include secure sign-in, payment management, card freezing, credit limit changes, and in-app chat support.

✓Secure sign-in with face/fingerprint
✓Make payments to accounts
✓Freeze/report card issues
✓Request credit limit changes
✓View card PIN
✓In-app chat support
✓Activate new credit card
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What users say

Summarized from real user reviews of M&S Bank. Based on 107 reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use app
  • 🚀Straightforward banking
  • 💳Great credit card
  • 🎁Excellent rewards program

Negative things

  • 🐛Slow transaction updates
  • 🔍Lack of transaction visibility
  • 🤔Confusing navigation
  • 🔒Security issues
  • 🙄Outdated app design
See all reviews

What's New in M&S Bank

4.73.0

August 12, 2026

• Journey enhancements and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Locking screen

I have been enjoying the Marks & Spencer’s banking app for a number of years. Today every time I logon, I can see my pending transactions and scroll down, but then the screen completely locks and I can’t scroll up or down and I can’t actually any further transactions because I can’t click load. I can’t click on anything. Contacted Marks & Spencer and and they have no clue. Very disappointing lack of customer service.
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TheRightOne121TheRightOne121

M&S

Great App.
gibouleaux6gibouleaux6

Terrible app. Typical British bank errors

Tried to registered with the app more than 15 times over a span of 2 weeks. No luck. Called and spent 45 mins to discuss what phone I'm using and what OS I currently have... then went to ask about my exact name. Maybe adding a middle name would make a difference. Guess what - they don't even know what's what. All other CC work perfectly and immediately. No help with this one. Avoid at all costs.
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elliotmannelliotmann

No way to change DD in App

Really? It’s 2026 and I cannot adjust my direct debit amount for my card within the app. Turns out I have to fill in an online form with all my details that are already in the app. Very secure. Probably going to cancel the card.
Ellis DiseaseEllis Disease

Monthly. Statements

My printer does not want to print the statements from my IPhone. Can you send me hard copies by email instead, starting with Jul 2026?
GooselandsGooselands
See 455 more reviews

Developer apps

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by Marks & Spencer Financial Services plc

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User experience

🐞

Reported Bugs

3 issues

App crashes on startup

Bug

Login issues after updates

Bug

Unable to access account details

Bug
✨

Requested Features

5 requests

Show pending transactions

Feature

Improve payment flow

Feature

Add biometric login

Feature

Integrate with digital wallets

Feature

Provide more detailed statements

Feature

FAQ

What can I do with the M&S Banking App?

The app allows you to manage your M&S Credit Card, Everyday Savings Account, and Personal Loan. You can sign in securely, make payments, freeze your card, request credit limit changes, view your PIN, chat with support, and activate new credit cards.

Is this app available outside the UK?

No, this app is designed for use in the United Kingdom and its products and services are intended for UK customers. If you are outside the UK, M&S Bank may not be authorized to offer these products and services in your region.

How do I sign in to the app?

If you are already registered for digital banking, you will need your username and password to set up the app. If you haven't registered yet, you'll need to visit marksandspencer.com/internetbanking to set up your digital banking services first.

Is there a cost to use the M&S Banking App?

The app itself is free to download and use for existing M&S Bank customers. There are no direct charges for using the app's features to manage your accounts.

What if I have a problem with my card?

The app provides a feature to freeze your card instantly if you've lost it or suspect it's been compromised. You can also report a card issue directly through the app for assistance.