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M&S Bank

M&S Bank

M&S Bank

107 ratings
477 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • June 18, 2015
  • August 12, 2026

Features

Developer

M&S Bank
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Reviews summary↘︎
⭐477
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🔄6+ apps
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❓5 answered
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About

Manage your M&S Credit Card, Savings Account, and Personal Loan securely. Features include secure sign-in, payment management, card freezing, credit limit changes, and in-app chat support.

✓Secure sign-in with face/fingerprint
✓Make payments to accounts
✓Freeze/report card issues
✓Request credit limit changes
✓View card PIN
✓In-app chat support
✓Activate new credit card
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What users say

Summarized from real user reviews of M&S Bank. Based on 107 reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use app
  • 🚀Straightforward banking
  • 💳Great credit card
  • 🎁Excellent rewards program

Negative things

  • 🐛Slow transaction updates
  • 🔍Lack of transaction visibility
  • 🤔Confusing navigation
  • 🔒Security issues
  • 🙄Outdated app design
See all reviews

What's New in M&S Bank

4.73.0

August 12, 2026

• Journey enhancements and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Mrs Patricia McLellan

Easy to use the M&S app, easy to follow instructions and there are always helpful people to ask. I am impressed
Tricia177Tricia177

Getting in touch

I have tied on your chat line and on phone and am getting NO satisfaction questioning a payment on my account . VERY frustrating!!!
Toula58Toula58

Accidental

Apologies
Pressed accidentally should have been 5stars!
FussyFelineFussyFeline

Great service

Superb banking services
MercblokeMercbloke

Confused

Unpaid direct
Debit followed by paid direct debit. Now have to start chasing why these comments and actions are on my account and to understand if this is impacting my credit file.
MrMarti DMrMarti D
See 472 more reviews

Developer apps

Connect News
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by Marks & Spencer Financial Services plc

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Free
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User experience

🐞

Reported Bugs

3 issues

App crashes on startup

Bug

Login issues after updates

Bug

Unable to access account details

Bug
✨

Requested Features

5 requests

Show pending transactions

Feature

Improve payment flow

Feature

Add biometric login

Feature

Integrate with digital wallets

Feature

Provide more detailed statements

Feature

FAQ

What can I do with the M&S Banking App?

The app allows you to manage your M&S Credit Card, Everyday Savings Account, and Personal Loan. You can sign in securely, make payments, freeze your card, request credit limit changes, view your PIN, chat with support, and activate new credit cards.

Is this app available outside the UK?

No, this app is designed for use in the United Kingdom and its products and services are intended for UK customers. If you are outside the UK, M&S Bank may not be authorized to offer these products and services in your region.

How do I sign in to the app?

If you are already registered for digital banking, you will need your username and password to set up the app. If you haven't registered yet, you'll need to visit marksandspencer.com/internetbanking to set up your digital banking services first.

Is there a cost to use the M&S Banking App?

The app itself is free to download and use for existing M&S Bank customers. There are no direct charges for using the app's features to manage your accounts.

What if I have a problem with my card?

The app provides a feature to freeze your card instantly if you've lost it or suspect it's been compromised. You can also report a card issue directly through the app for assistance.