MTN MoMo User Reviews

What users say

Top reviews

Help please

I did make a schedule payment but when I try canceling it doesn’t work, I tried everything but every month cash goes out of my MoMo account

Négligents

Alors leur application MyMTN redirige vers cette même application qui elle même retire vers une autre application.
Vous avez un compte MoMo ? L’application affichera votre solde mais leur application MyMTN non. Vous voulez faire une transaction avec votre solde MoMo ? Impossible.
Donc au final vous allez devoir passer voir un agent ou appeler le service client.
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Bad

Y can’t we now get acces to it telling us to update but there is no update

Delete app

If it’s old version, delete it cos it’s confusing.

This app is retired

Downloading this app and when signing in it will inform you that, “this app is retired” then why is it here?? Because, it’s a waste of bundle

Redundant approach to USSD

The design is okay, slow at times. But the USSD is still a better option.

Update of location.

Please can you make your app able to be downloaded in any country region because some of us in America our account is linked to America so we can’t download load the new momo merchant app

Remove app from store

If the app is retired, you guys should remove it from play store and App Store so we won’t have to waste our bundle to download it. Disgusting

What’s even this!?

I have installed and uninstalled this app more than 3 times! It doesn’t work.

Use MTN Cameroun at your own risk ,biggest scam

I made a transfer from my MTM mobile money account in Cameroon to my bank account. They deducted the money, but the transfer was never completed when I messaged them. They didn’t reply after three days. I contacted them on social media and someone finally responded to me on Instagram all they told me was to be patient. It has now been eight days. They still haven’t explained what happened to my money and they are no longer responding to my messages. I needed that money to repay a bank loan and now I’m stranded because I’ve already missed the payment. Part of the money was also meant for my house rent. I am completely confused stressed and they still aren’t responding.
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A disaster

Too slow

Poor design

Mtn people, the software engineers scammed you guys because this app is very buggy as a full stack myself, i can tell you that this app is really bad it’s like it was made in 2017 and then stopped updating or maintaining it, you guys should read the comment and hire same real people to do the job with your app, after all we are in 2025, you guys need young software developers they can do the job who are skilled trust me.
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Bad App

This app is very annoying

Trop limitée

L’application est trop limitée et dépourvue de fonctionnalités essentielles pour être réellement utile dans le transfert d’argent. Par exemple, il est impossible de consulter l’historique complet de mes transactions : seules les 10 dernières sont visibles. Les options de déverrouillage sont également peu pratiques, sans reconnaissance faciale et avec l’obligation d’avoir la SIM insérée. Ces fonctions de base, réclamées depuis des années, se font toujours attendre.
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Annoying

Downloaded the app I hope that I could be able to get my statement, but the app failed to open or work.

You need to do a lot of improvement on this app, and as a corporate reputable company, you should make solid investments to develop essential tools which simply user experience.

Because of your bad app and service, I will be required to line up on exhausting queues just to get my statement. You should fix this.

NO ONE DESERVES TO SPEND A DAY ON THE QUEUE JUST TO GET A SERVICE IF SELF-SERVICE WOULD BE POSSIBLE.
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Application mal pensé

C’est super difficile de se connecter à MoMo app depuis l’étranger, on ne peut pas concevoir une application et penser uniquement aux locaux.
Actuellement je suis au Togo et connecté sur le wifi qui utilise le réseau Yas, impossible de se connecter à l’application pour effectuer des transferts et aussi penser à vraiment revoir la connexion pour accéder à l’application car sans la SIM impossible de se connecter alors que ce n’est pas pareil pour les autres réseaux.
Cordialement
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Not working at all

Not even able to send a simple OTP

Can’t login

It doesn’t work. I can’t even log into my account.

Useless

What can’t I sigh in

DO NOT USE THIS NETWORK

2weeks and still no results.
Thank you for wasting my money.
Everyday day you are working on it, even went to ur service centre nothing has been done yet.
19900frs in your account, no data provided.

One day you guys will be held accountable.

RUBBISH

#25YearsOfAuthenticConnection
THIEVES