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My Lifeline | Lifeline Systems

My Lifeline | Lifeline Systems

by Connect America

4 ratings
21 reviews
🏥 Medical
Free

Details

Released
January 26, 2024
Updated
October 20, 2026

Features

Developer

Connect America
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About

This app enhances the experience of Lifeline medical alert system users. It expands the capabilities of existing services with new features for personal safety and loved ones.

✓Medical alert system integration
✓Enhanced service experience
✓New safety features
✓For personal use or loved ones
Show original description

What's New in My Lifeline | Lifeline Systems

4.14

October 20, 2026

Performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Not receiving alerts

I have tried everything and do not receive alerts for my mothers lifeline. She has accidentally pushed the button, had an incident - NOTHING! What’s the point of I ( the caregiver) doesn’t know if there’s an emergency with her? No notifications received…never. I have uninstalled and reinstalled the app several times, I’ve accepted the notification in the app to receive notices, I set the notifications in my iPhone settings. Nothing. Considering changing providers.
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LLisa-thekeynote

Can’t set up account

Won’t let me make account.
ZSZaks Irish Setters

App does not work

Have spent countless hours trying to get this app to work. It opens, but does not recognize my username and will also not allow me to create an account. The screw just does nothing. Useless!!!
HNH sees nddn

Response from developer

We're sorry to hear about your experience. We have identified and have fixed a registration issue that was affecting a small set of new users. Please be on the lookout for the new version which is available and is rolling out today. For further assistance, please reach out to our customer service team at CaresSupport@lifeline.com or you can call 888-767-5586 and we will be happy to assist you.

Horrible app

As many others have written on the internet this is a bad app. It doesn’t allow you to enter your info to create an account. I have never seen this on any app but this app and calling into support doesn’t help. Many people have posted this same problem and nothing is done about it!! How can a user unfreeze the page so they can create an account????
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IEI hope its not an emergency

Response from developer

We're sorry to hear about your experience. We have identified and have fixed a registration issue that was affecting a small set of new users. Please be on the lookout for the new version which is available and is rolling out today. For further assistance, please reach out to our customer service team at CaresSupport@lifeline.com or you can call 888-767-5586 and we will be happy to assist you.

App Does Not Work

App simply freezes when trying to create a new account. It serves no purpose if it can’t be used. Please step up your game!
TTigerGrad

Response from developer

We're sorry to hear about your experience. We have identified and have fixed a registration issue that was affecting a small set of new users. Please be on the lookout for the new version which is available and is rolling out today. For further assistance, please reach out to our customer service team at CaresSupport@lifeline.com or you can call 888-767-5586 and we will be happy to assist you.

See 16 more reviews

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FAQ

What is My Lifeline app?

My Lifeline is a companion app designed to work with Lifeline medical alert systems. It expands the functionality of your existing service, offering new features to enhance personal safety and the experience for both users and their loved ones.

Is My Lifeline app free to download?

Yes, the My Lifeline app is available for free download. It is designed to complement the Lifeline medical alert system service.

What devices does My Lifeline app support?

The My Lifeline app is compatible with iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile and tablet platforms.

What is the age rating for My Lifeline app?

My Lifeline app has an age rating of 17+. This rating is determined by app store guidelines and reflects the content and features available within the application.

How often is My Lifeline app updated?

The app was last updated on January 3rd, 2026, with version 4.13. While specific update frequency isn't detailed, this indicates ongoing development and maintenance by the developer.

Can I use My Lifeline app without a Lifeline medical alert device?

The My Lifeline app is intended for use by individuals who already have a Lifeline medical alert device. It expands the capabilities of your existing service rather than functioning as a standalone alert system.

Who developed My Lifeline app?

My Lifeline app was developed by Connect America, a company known for providing medical alert systems. They are the creators behind the Lifeline brand and its associated technologies.