Free

Details

  • Released
  • Updated
  • July 17, 2015
  • August 31, 2022

Features

My NYCHA screenshot #1 for iPhone
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About

Manage your public housing needs efficiently. Submit and track maintenance requests, view alerts and outages, schedule inspections, file complaints, and pay rent bills directly from your mobile device.

โœ“Submit maintenance requests
โœ“Track service requests
โœ“View development alerts and outages
โœ“Schedule inspections
โœ“File complaints
โœ“View and pay rent bills
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What users say

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What's New in My NYCHA

2.4.0

August 31, 2022

Attach photos to work tickets.

User reviews

Waste of time

The app is always crashing when creating tickets and even sometimes when trying to sign in. The call center says to use the app but it never works. They need to get someone to fix this asap

App is broken helloooogellooooooHELLOOOOOO YOUR APP IS BROKEN FIX IT.Never loads

Cant even log in becausebit doesnt load. It cant be my wifi if i have cellur data and a wifi box. horrible glitchy app always on a loading screen you have to delete and downloaded every five seconds. I see other reviews saying that the app is broken. Iโ€™m really confused on whoโ€™s behind the app and canโ€™t do the job. Iโ€™m confused on why the app is still broken. Whoโ€™s not doing their job right now like like whatโ€™s difficult about fixing the app is 2025 and I can fix the app and then for some reason the app is still broken like Iโ€™m a really need you to use your heads.
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Never works

This app keeps freezing.. you input your ticket and half way it kicks you out!!!!

Trash

I donโ€™t know what else to say pure garbage

Slow and freezes

App is lately freezing up and working extremely slow. When it was working fine. It was an easy way to get the work orders in to the maintenance department without being in the phone for a long time but lately a little more than a week the app is not working correctly

User experience

๐Ÿž

Reported Bugs

4 issues

Login screen not loading

Bug

Tickets disappearing after submission

Bug

App crashing during use

Bug

Inability to complete basic functions

Bug
โœจ

Requested Features

4 requests

Improve app stability and reliability

Feature

Provide better customer support

Feature

Add video option for repair requests

Feature

Allow tenants to rate repair services

Feature

FAQ

What can I do with the My NYCHA app?

The My NYCHA app allows public housing residents to create, submit, schedule, view, and update maintenance service requests. You can also view alerts and outages for your development, schedule inspections, file complaints, and view and pay your latest rent bill.

Is the My NYCHA app free to use?

Yes, the My NYCHA app is free to download and use for all eligible public housing residents. There are no hidden costs or subscription fees associated with its core functionalities.

Who is the My NYCHA app designed for?

This app is specifically designed for public housing residents managed by NYCHA. It provides a convenient platform for them to interact with NYCHA services and manage their housing needs.

How does this app help residents?

My NYCHA empowers residents by allowing them to create work tickets 24/7, reducing the need to call the NYCHA Customer Contact Center. It streamlines the process of managing maintenance, payments, and important notifications.