Time4Care vs My NYCHA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Time4Care
This app simplifies time tracking and approval for home and community-based service providers. Service providers can easily log hours, activities, and notes on the go, while employers can efficiently review and approve submissions for accurate and timely payment.
- Clock In/Clock Out timer
- Manual time entry
- Offline mode
- Review and edit time before submission
- Timesheet review and approval
- Electronic Visit Verification (EVV)
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Time4Care™ is an “on the go” time entry and approval app for home and community-based services programs. As a service provider, Time4Care makes it easy to enter your hours quickly and accurately as soon as you work them – no longer do you need to remember what hours you worked from two weeks back. The easy to view screens and clear language make it easy to log and track your time on the app as you go each day. Using Time4Care, you can submit your hours, services, activities, and notes “on the go.” As an Employer, Time4Care allows you to easily view and approve or reject your Employees’ submitted hours. The app makes it easy to access and complete this important step so that your workers are paid accurately and on time! Time4Care offers these user-friendly features: • Ability to review and edit hours, activities, and notes before submitting them for Employer approval • Clock In/Clock Out timer to easily keep track of hours worked in “real time” • Manual time entry if you prefer to enter your hours without using the timer function • Offline mode to record your time without Internet connection • Timesheet review allows Employers to approve submitted time using a mobile device *Time4Care also supports Electronic Visit Verification (EVV) for time capture in compliance with the 21st Century Cures Act if required by your program. Tags: Public Partnerships LLC, Timesheet, Time Entry, timesheet status, Time4Care, Better at work, work hours, PPL Portal, EVV
My NYCHA
Manage your public housing needs efficiently. Submit and track maintenance requests, view alerts and outages, schedule inspections, file complaints, and pay rent bills directly from your mobile device.
- Submit maintenance requests
- Track service requests
- View development alerts and outages
- Schedule inspections
- File complaints
- View and pay rent bills
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The MyNYCHA mobile application allows public housing residents to create, submit, schedule, view and update maintenance service requests, view alerts and outages related to their developments, view their scheduled inspections, file complaints, view and pay latest rent bill. MyNYCHA empowers residents to create work tickets 24/7 and reduce their need to call NYCHA’s Customer Contact Center. For technical assistance please email your issue details to MyNYCHA@nycha.nyc.gov
Screenshots
Verdict
The clearest difference is rating: Time4Care at 4.7 against My NYCHA's 1.8. Time4Care also leads on review sentiment (34% vs 3%) and ratings volume (34K vs 563). My NYCHA's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Time4Care holds the better App Store score, 4.7 against 1.8. That said, the two scores are not equally well evidenced: Time4Care has 34K ratings behind it against 563, so its average is the more settled of the two. Written reviews point the same way: 34% of Time4Care's written reviews are positive against 3% of My NYCHA's.
Time4Care ships an update every 9 days, My NYCHA every 6 weeks. The most recent releases landed on October 21, 2026 and October 19, 2026 respectively.
| Parameter | Time4Care | My NYCHA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (34K ratings) — better | 1.8 (563 ratings) |
| Positive reviews | 34.3% of reviews — better | 2.9% of reviews |
| Number of ratings | 34K — better | 563 |
| Update frequency | Every 9 days — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 221 MB | 40 MB |
| Age rating | 4+ | 17+ |
| Developer | Public Partnerships LLC | New York City Housing Authority |
Customer experience
Time4Care
My NYCHA
User reviews
Time4Care
From 34K App Store ratingsWhat we love
- 👍 Simple and straightforward app
- 🚀 Works fine once you get used to it
- 💯 Customer service is helpful
Room to improve
- 🐛 Frequent glitches and crashes
- 🕰️ Unreliable time tracking
- 🤯 Confusing and complicated UI
- 🤬 Terrible customer support
- 🤷♀️ Inaccurate location tracking
My NYCHA
From 563 App Store ratingsWhat we love
- 👍 Convenient for scheduling repairs
- 👍 Ability to pay rent online
Room to improve
- 🐛 Frequent crashes and freezes
- 🐛 Login issues and inability to access account
- 🐛 Unreliable and non-functional app
- 🐛 Slow and unresponsive performance
- 🤬 Terrible customer service and lack of support
Bugs and requests
Time4Care
Reported bugs
3 issues- Hours disappearing or not getting approved
- Inability to clock in/out properly
- Constant errors and technical difficulties
Requested features
3 requests- Ability to manually edit clock-in/out times
- Clear display of hours worked and remaining
- Improved stability and reliability
My NYCHA
Reported bugs
4 issues- Login screen not loading
- Tickets disappearing after submission
- App crashing during use
- Inability to complete basic functions
Requested features
4 requests- Improve app stability and reliability
- Provide better customer support
- Add video option for repair requests
- Allow tenants to rate repair services
In-app purchases
Time4Care
No in-app purchases
My NYCHA
No in-app purchases








