Comparison

Time4Care vs My NYCHA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Time4Care

This app simplifies time tracking and approval for home and community-based service providers. Service providers can easily log hours, activities, and notes on the go, while employers can efficiently review and approve submissions for accurate and timely payment.

Highlights
  • Clock In/Clock Out timer
  • Manual time entry
  • Offline mode
  • Review and edit time before submission
  • Timesheet review and approval
  • Electronic Visit Verification (EVV)
Features
Read full description

Time4Care™ is an “on the go” time entry and approval app for home and community-based services programs. As a service provider, Time4Care makes it easy to enter your hours quickly and accurately as soon as you work them – no longer do you need to remember what hours you worked from two weeks back. The easy to view screens and clear language make it easy to log and track your time on the app as you go each day. Using Time4Care, you can submit your hours, services, activities, and notes “on the go.” As an Employer, Time4Care allows you to easily view and approve or reject your Employees’ submitted hours. The app makes it easy to access and complete this important step so that your workers are paid accurately and on time! Time4Care offers these user-friendly features: • Ability to review and edit hours, activities, and notes before submitting them for Employer approval • Clock In/Clock Out timer to easily keep track of hours worked in “real time” • Manual time entry if you prefer to enter your hours without using the timer function • Offline mode to record your time without Internet connection • Timesheet review allows Employers to approve submitted time using a mobile device *Time4Care also supports Electronic Visit Verification (EVV) for time capture in compliance with the 21st Century Cures Act if required by your program. Tags: Public Partnerships LLC, Timesheet, Time Entry, timesheet status, Time4Care, Better at work, work hours, PPL Portal, EVV

About

My NYCHA

Manage your public housing needs efficiently. Submit and track maintenance requests, view alerts and outages, schedule inspections, file complaints, and pay rent bills directly from your mobile device.

Highlights
  • Submit maintenance requests
  • Track service requests
  • View development alerts and outages
  • Schedule inspections
  • File complaints
  • View and pay rent bills
Features
Read full description

The MyNYCHA mobile application allows public housing residents to create, submit, schedule, view and update maintenance service requests, view alerts and outages related to their developments, view their scheduled inspections, file complaints, view and pay latest rent bill. MyNYCHA empowers residents to create work tickets 24/7 and reduce their need to call NYCHA’s Customer Contact Center. For technical assistance please email your issue details to MyNYCHA@nycha.nyc.gov

Screenshots

Time4Care4 screens
My NYCHA4 screens

Verdict

The call

The clearest difference is rating: Time4Care at 4.7 against My NYCHA's 1.8. Time4Care also leads on review sentiment (34% vs 3%) and ratings volume (34K vs 563). My NYCHA's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Time4Care holds the better App Store score, 4.7 against 1.8. That said, the two scores are not equally well evidenced: Time4Care has 34K ratings behind it against 563, so its average is the more settled of the two. Written reviews point the same way: 34% of Time4Care's written reviews are positive against 3% of My NYCHA's.

UpkeepUpdate frequency

Time4Care ships an update every 9 days, My NYCHA every 6 weeks. The most recent releases landed on October 21, 2026 and October 19, 2026 respectively.

Scorecard5 real differences · 5 level
Time4Care versus My NYCHA: the parameters behind the verdict, then further details
ParameterTime4CareMy NYCHA
PriceFreeFree
Rating4.7 (34K ratings) — better1.8 (563 ratings)
Positive reviews34.3% of reviews — better2.9% of reviews
Number of ratings34K — better563
Update frequencyEvery 9 days — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.011.0 — better
Further details — not scored
Size221 MB40 MB
Age rating4+17+
DeveloperPublic Partnerships LLCNew York City Housing Authority

Customer experience

Time4Care

All ratings33,332 ratings
Positive92.5%
Neutral2.3%
Negative5.2%
Written reviews367 reviews
Positive34.3%
Neutral7.1%
Negative58.6%

My NYCHA

All ratings528 ratings
Positive15.5%
Neutral4.4%
Negative80.1%
Written reviews136 reviews
Positive2.9%
Neutral3.7%
Negative93.4%

User reviews

Time4Care

From 34K App Store ratings

What we love

  • 👍 Simple and straightforward app
  • 🚀 Works fine once you get used to it
  • 💯 Customer service is helpful

Room to improve

  • 🐛 Frequent glitches and crashes
  • 🕰️ Unreliable time tracking
  • 🤯 Confusing and complicated UI
  • 🤬 Terrible customer support
  • 🤷‍♀️ Inaccurate location tracking

My NYCHA

From 563 App Store ratings

What we love

  • 👍 Convenient for scheduling repairs
  • 👍 Ability to pay rent online

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🐛 Login issues and inability to access account
  • 🐛 Unreliable and non-functional app
  • 🐛 Slow and unresponsive performance
  • 🤬 Terrible customer service and lack of support

Bugs and requests

Time4Care

Reported bugs

3 issues
  • Hours disappearing or not getting approved
  • Inability to clock in/out properly
  • Constant errors and technical difficulties

Requested features

3 requests
  • Ability to manually edit clock-in/out times
  • Clear display of hours worked and remaining
  • Improved stability and reliability

My NYCHA

Reported bugs

4 issues
  • Login screen not loading
  • Tickets disappearing after submission
  • App crashing during use
  • Inability to complete basic functions

Requested features

4 requests
  • Improve app stability and reliability
  • Provide better customer support
  • Add video option for repair requests
  • Allow tenants to rate repair services

In-app purchases

None

Time4Care

No in-app purchases

None

My NYCHA

No in-app purchases

Questions

Is Time4Care free?
Time4Care is free to download, with no in-app purchases.
Is My NYCHA free?
My NYCHA is free to download, with no in-app purchases.
Which has better reviews, Time4Care or My NYCHA?
Time4Care is rated higher. Time4Care averages 4.7 out of 5 from 34K ratings, while My NYCHA averages 1.8 from 563 ratings.
Do Time4Care or My NYCHA have ads?
Neither Time4Care nor My NYCHA shows ads.
Which is updated more often, Time4Care or My NYCHA?
Time4Care ships an update every 9 days, and My NYCHA every 6 weeks. Most recently, Time4Care was updated on October 21, 2026 and My NYCHA on October 19, 2026.

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