1. Home
  2. 💪 Health & Fitness
  3. My Optum
My Optum

My Optum

by Optum Inc

6.9K ratings
111 reviews
💪 Health & Fitness
🏥 Medical

Archived App (Last seen on 27 Sep 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • November 26, 2018
  • September 16, 2025

Developer

Optum Inc
✨Promote your app ✨
My Optum screenshot #1 for iPhone
My Optum screenshot #2 for iPhone
My Optum screenshot #3 for iPhone
📌Ready
Reviews summary↘︎
⭐111
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your healthcare conveniently from your mobile device. Communicate with your care team, schedule appointments, access lab results, and pay bills securely. Available in English and Spanish.

✓Message care team
✓Schedule appointments
✓Access lab results
✓Pay bills
✓Health management on-the-go
Show original description

What users say

Summarized from real user reviews of My Optum. Based on 6.9K reviews and a 4.6/5 average, it highlights the 2 positives and 4 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 🚀Convenient to track prescriptions and HSA
  • 👍Cool app design

Negative things

  • 🐛Constant technical issues and errors
  • 🤯Frustrating login and navigation problems
  • 🤔Missing key features like lab results and messaging
  • 👎Inferior to previous FollowMyHealth app
See all reviews

What's New in My Optum

5.8.0

September 16, 2025

Secure Messaging Updates

User reviews

Most RecentHighest RatedLowest Rated

Not satisfied

It’s very inconvenient to use this app. There is no medical history information to check
kgkarinekgkarine

Customer service

On hold for 25 minutes trying to schedule appointment. No one answered. Went online. First appointment available is in 5 WEEKS. Not happy with Optum. At all.
11Bravo.11Bravo.

Logging in is a pain

Fingerprint log in and stored password log in do not work
Text of this review is white on white (?) or not displaying on screen
Friends first!Friends first!

Does not work

Considering how many times during hold time one hears of the convenience of this app, it would be nice if it actually worked like the original app. Their solution? Long hold times with an agent when you cannot even log on or change a password. Computer user since ‘89; smartphone user since IPhone 6. It’s not me.
Show more
Milton Berle's smaller brotherMilton Berle's smaller brother

Won’t let me sign in. Spinning wheel

See title. Buggy
NoodlesaregodNoodlesaregod
See 106 more reviews

Developer apps

Optum Specialty Pharmacy
Optum Specialty Pharmacy

by Optum Inc

💪 Health & Fitness

(6.6K)

Free
OptumRx
OptumRx

by Optum Inc

🏥 Medical

(146K)

Free
myLivewell By Optum
myLivewell By Optum

by Optum Inc

💪 Health & Fitness

(2)

Free
Clinical Documentation Guide
Clinical Documentation Guide

by Optum Inc

🏥 Medical

(14)

Free
Optum TeleHealth
Optum TeleHealth

by Optum Inc

💪 Health & Fitness

(13)

Free
Optum My Wellbeing
Optum My Wellbeing

by Optum Inc

💪 Health & Fitness

(28)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and getting stuck in login loop

Bug

Inability to see records, messages, and appointments

Bug

Inconsistent functionality across devices and platforms

Bug
✨

Requested Features

3 requests

Ability to manually enter birthdate

Feature

Horizontal iPad layout

Feature

Reliable login and access to all medical information

Feature

FAQ

What can I do with this app?

This app allows you to message your care team, schedule appointments with your provider, get your lab results quickly, and pay your bills instantly. It provides a comprehensive mobile solution for managing your healthcare needs.

Is this app available in other languages?

Yes, the app is available in Spanish, in addition to English. This ensures accessibility for a wider range of users.

How do I sign in to the app?

If you are already an Optum customer, you can sign in to the app using your HealthSafe ID®. This is the same credential used for accessing the Optum Patient Portal.

Who is this app for?

This app is specifically designed for Optum patients, and previously for HealthCare Partners patients. It offers a convenient way for these individuals to manage their health information and appointments.