Bring back old bus hours
I normally have to wait about 40 min for the bus I book to come, and I’ll have other people waiting at the same stop as me, and for some reason they can get on a completely empty bus 20 min before mine shows up and I’m not allowed to get on even though I’m just going to the terminal? This has happened to me more times than I can count and I’m just beyond frustrated. If you have the money, just book a cab.
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Service
The worst bus service i have seen because of these people i have to book cabs even thought i paid for the bus pass. Waste of time and money because of the service.
Service
Excellent service
Garbage App
I downloaded this app because you basically have to now if you ride public transit and live in North Bay. I find the app only works half the time and the rest of the time it doesn’t. I will select a ride and click to book it, and it will take me right back to the beginning and ask me to select a destination. I won’t receive a confirmation text message, and it will keep doing this over and over again. When the bus arrives the driver will not let me on the bus, because according to them I didn’t book a ride. I repeat, Garbage App. North Bay Transit, you should be ashamed of this product.
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this app is pathetic and the ridge system is not working
So whoever designed this app, I have a question did you not think to include the fact that some people might be stuck outside at -40 in the evening when it’s winter? it certainly seems like you didn’t because there are multiple times where I will see a bus that I am waiting for come into the terminal drop someone off or pick someone else up but not stay and pick me up because I have to wait another 17 minutes for to leave and finally come back again in case you don’t realize this is unacceptable. We should be able to have some more to wait which is our cities problem or the app should realize that you’re waiting I’m gonna drive the bus I’ll pick you up so at least you’re warm if that doesn’t seem like a problem to you that’s huge. Also I’ve had issues where sometimes it decides it doesn’t remember that my names in the system and then it glitches and I have to talk to someone and they try to book me in but they can’t look at my name because it says that my name doesn’t exist in your system even though when I login, I can see my name highlighted as the one I am supposed to have, this I would do it but that is unfortunately not an option and I don’t have a real good way to contact you so I am stuck leaving negative reviews and taking my Mayer to tell him how terrible your product is
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Bad
Not accurate at all. Also half the bus drivers are grumpy and rude.
Bring back normal buses
Have to regularly wait up to an hour for the bus to come. Sometimes there’s technical difficulties and can’t even order a ride. Just bring back regular bus routes!
Login issues
Cannot log in even after requesting temporary password which is texted to me. All possible emails do not work. Keeps coming up with “Invalid username or password. Please try again.”
this sucks
this app doesn’t tell me anything i need to know about north bay transit
Bus app doesn’t work
It doesn’t tell you when busses are coming. Terrible app
Mr
Couldn’t sign in back once its logout
Staff also don't know how to solve
Staff also don't know how to solve
Love it!
Picks me up and brings me right where I want to go…no more going to the terminal to transfer buses!
Invasive
Asks for too much information.
Phone number should be optional.
Name should be optional.
Uninstalled.
Phone number should be optional.
Name should be optional.
Uninstalled.
