TracFone sucks
The app rarely works. I go to the website and it is super slow and won’t accept payment. I’m beyond frustrated. I’ve been with TracFone for 20+ years and they have progressively gotten worse since Verizon bought them out. It looks like it’s time to find a new carrier. It certainly won’t be Verizon. Long gone are the days of caring about long term customers!
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App is Almost Useless
The basic thing the app should do is show expiration date and how much data/etc is left. It no longer shows expiration date. It also reports the plan for my iPhone is “paygo android”.
iPhone 7+ 15.8.8
Write one for version 7 iphones
Glitches
I deleted the app and reinstalled, didn’t work. The app is glitchy and slow as hell. It’s just about useless.
Can not upgrade through the app have to call
No upgrade option since the app was updated a few months ago. Previously I was able to upgrade or downgrade my plan monthly as I felt necessary. If I was going on a trip I would upgrade for more data etc. There is a button to tap to upgrade however it takes you to a checkout page with your previous months plan and no option to upgrade. App is great if you keep the same plan forever but good luck changing your plan if you ever decide to. No user friendly. To change my plan I have to call. Doesn’t work on the website either.
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