This app sucks
the ui on this app is terrible. you have to sign into the app like 3 times to actually sign in. my account got locked so i had to reset my password to get back in, i tried to reset my password 3 times but it every time it would never take me to a password reset page, and would just take me to a sign in page. Overall do yourself a favor and get another phone line. This is terrible.
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Absolutely terrible app
Would give it a 0 rating if I could. Does not let me buy the plan I want, does not keep track of my plan balances. Called customer service and they tried to sell me a plan I didn’t want. The updated format is difficult to navigate. You would think that a company as big as Verizon would have competent people who could handle designing an app. Fix your app so you don’t have the many frustrated customers like I’m reading. It’s not rocket science for God’s sake.
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Still doesn’t work!
Updated June 28, 2026 and the app still doesn’t work for iPhone 13!
Can anyone at Tracfone figure it out?
Can anyone at Tracfone figure it out?
Worthless app
I can no longer get my end of service date or the amount of data/minutes/texts left. It also will not give me any options for purchasing service. Do not bother with this app. You’re better off logging into your account on a web browser.
Software development
Attention
