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My Tracfone: Account Manager

My Tracfone: Account Manager

by Verizon Value, Inc.

55K ratings
280 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • February 13, 2015
  • August 26, 2026

Features

Developer

Verizon Value, Inc.
✨Promote your app ✨
My Tracfone: Account Manager screenshot #1 for iPhone
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iphone
ipad
📌Ready
Reviews summary↘︎
⭐280
Reviews↘︎
📝28+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your wireless service conveniently from your smartphone. View service dates, track balances, and refill airtime. You can also manage payment methods, devices, and view transaction history.

✓View Service End Date
✓Track Balance
✓Refill Airtime
✓Manage Payment Methods
✓Add/Delete Devices
✓View Transaction History
✓Retail Locator
Show original description

What users say

Summarized from real user reviews of My Tracfone. Based on 55K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Great coverage
  • 💰Affordable pricing
  • 📱Supports latest iPhones
  • 🔁Rollover of unused minutes
  • ⚙️Convenient app functionality

Negative things

  • 🐛Buggy app with frequent crashes
  • 🔍Difficulty accessing account details
  • ⏱️Slow customer service response times
  • 🔒Security concerns with payment information
  • 🔧Issues with transferring/activating phones
See all reviews

What's New in My Tracfone

8.6.8

August 26, 2026

Performance and stability improvements.

User reviews

Most RecentHighest RatedLowest Rated

Awful

This app has so many issues I cannot list them all. My main problem was that the app would not let me update my credit card information. The app kept asking me to login every time I tried it went back to the login screen. Eventually I had to login from my computer. Just awful and I don’t recommend using it. Looking into other providers.
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prettygirl29prettygirl29

Tracfone great service

Best phone service period.
masten1masten1

Reliable

5g good
Coloquiolism95Coloquiolism95

Update still doesn’t work!

Today’s update version 8.6.8 and it still doesn’t work for my iPhone 13!
TrumpWon3TimesTrumpWon3Times

Subpar

Service is extremely spotty and subpar even in lower traffic environments, chat support feature is limited and inconvenient to deal with. Auto renewal feature is a scam and habitually problematic
*JaneDoe**JaneDoe*
See 275 more reviews

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User experience

🐞

Reported Bugs

4 issues

App login issues

Bug

Inaccurate account balance display

Bug

Inability to purchase additional services

Bug

Incompatibility with newer iOS versions

Bug
✨

Requested Features

4 requests

Detailed usage reporting

Feature

Proactive low balance notifications

Feature

Ability to manage multiple accounts in app

Feature

Improved app performance and stability

Feature

FAQ

What can I do with the TracFone My Account App?

The app allows you to manage most aspects of your TracFone wireless service. You can view your Service End Date, check your current balance, and refill your airtime using a credit card or an Airtime PIN. It also lets you manage credit cards, add or remove devices from your account, and view your transaction history.

How do I refill my airtime using the app?

Once logged into the app, you can refill your airtime by selecting 'Buy Airtime' or 'Add Airtime'. If you have an Airtime PIN, you can enter it to add service. Airtime PINs are typically found on the back of TracFone Service Cards or on your retail receipt.

Is the TracFone My Account App free to use?

Yes, the TracFone My Account App is free to download and use. There are no charges for managing your account or accessing its features. Any costs associated with the app would be for purchasing airtime or service plans, which is standard for a wireless provider.

What information do I need to log in?

To log in to the TracFone My Account App, you will need your existing TracFone account credentials. If you do not have an account, you can create one directly within the app by selecting the 'Create an Account' option. This will allow you to access all the management features.

Can I manage multiple TracFone devices with this app?

Yes, the app allows you to manage multiple devices associated with your TracFone account. You can add or delete devices from your account through the app's features, providing a centralized way to oversee your wireless devices.