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My Tracfone: Account Manager

My Tracfone: Account Manager

by Verizon Value, Inc.

56K ratings
293 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
February 13, 2015
Updated
October 28, 2026

Features

Developer

Verizon Value, Inc.
✨Promote your app ✨
My Tracfone: Account Manager screenshot #1 for iPhone
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iphone
ipad
📌Ready
Reviews summary↘︎
⭐293
Reviews↘︎
📝28+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your wireless service conveniently from your smartphone. View service dates, track balances, and refill airtime. You can also manage payment methods, devices, and view transaction history.

✓View Service End Date
✓Track Balance
✓Refill Airtime
✓Manage Payment Methods
✓Add/Delete Devices
✓View Transaction History
✓Retail Locator
Show original description

What users say about My Tracfone

Reviews of My Tracfone are mixed: the Utilities app is rated 4.7/5 from 56K App Store ratings. What users like most: great coverage, affordable pricing. Top complaints: buggy app with frequent crashes, difficulty accessing account details. Summarized from real user reviews.

Positive things

  • 🚀Great coverage
  • 💰Affordable pricing
  • 📱Supports latest iPhones
  • 🔁Rollover of unused minutes
  • ⚙️Convenient app functionality

Negative things

  • 🐛Buggy app with frequent crashes
  • 🔍Difficulty accessing account details
  • ⏱️Slow customer service response times
  • 🔒Security concerns with payment information
  • 🔧Issues with transferring/activating phones
See all reviews

What's New in My Tracfone

8.7.0

October 28, 2026

Performance and stability improvements.

User reviews

Most RecentHighest RatedLowest Rated

Poor service

I have a detailed problem but I want to talk with a real person. I am 87 years old and need help.
9999oldguy

App doesn’t work!

Version 8.6.9 and the app still doesn’t work!
Going on for months now!
TTrumpWon3Times

4 Stars for improving

All apps have room for improvement.
B5Black beard 54

Absolutely no functionality.

Keeps asking me to log in over and over. Most of the buttons are dead. Good for checking your minutes and data. Other than that, it’s useless.
PPmac225

Garbage

This app was written by monkeys with a typewriter
Jjdc_inc
See 288 more reviews

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User experience

🐞

Reported Bugs

4 issues

App login issues

Bug

Inaccurate account balance display

Bug

Inability to purchase additional services

Bug

Incompatibility with newer iOS versions

Bug
✨

Requested Features

4 requests

Detailed usage reporting

Feature

Proactive low balance notifications

Feature

Ability to manage multiple accounts in app

Feature

Improved app performance and stability

Feature

FAQ

What can I do with the TracFone My Account App?

The app allows you to manage most aspects of your TracFone wireless service. You can view your Service End Date, check your current balance, and refill your airtime using a credit card or an Airtime PIN. It also lets you manage credit cards, add or remove devices from your account, and view your transaction history.

How do I refill my airtime using the app?

Once logged into the app, you can refill your airtime by selecting 'Buy Airtime' or 'Add Airtime'. If you have an Airtime PIN, you can enter it to add service. Airtime PINs are typically found on the back of TracFone Service Cards or on your retail receipt.

Is the TracFone My Account App free to use?

Yes, the TracFone My Account App is free to download and use. There are no charges for managing your account or accessing its features. Any costs associated with the app would be for purchasing airtime or service plans, which is standard for a wireless provider.

What information do I need to log in?

To log in to the TracFone My Account App, you will need your existing TracFone account credentials. If you do not have an account, you can create one directly within the app by selecting the 'Create an Account' option. This will allow you to access all the management features.

Can I manage multiple TracFone devices with this app?

Yes, the app allows you to manage multiple devices associated with your TracFone account. You can add or delete devices from your account through the app's features, providing a centralized way to oversee your wireless devices.