My Utility Account - Mobile

My Utility Account - Mobile

by Smart Energy Systems LLC

4.8K ratings
125 reviews
Free

Details

  • Released
  • Updated
  • August 3, 2020
  • April 3, 2024

Features

My Utility Account - Mobile screenshot #1 for iPhone
My Utility Account - Mobile screenshot #2 for iPhone
My Utility Account - Mobile screenshot #3 for iPhone
My Utility Account - Mobile screenshot #4 for iPhone
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About

Easily manage your utility account, monitor water usage, and pay bills online. Stay informed about current and planned outages and receive helpful water conservation tips.

Manage utility account
Monitor water usage
View and pay bills
Check for outages
Communicate with utility
Water conservation tips
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What users say

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What's New in My Utility Account

1.9

April 3, 2024

This update includes performance and stability improvements.

User reviews

Nothing

Stop working

Mobile App Doesn’t Work

Tried this app a couple of years ago and found it glitchy and useless. Nothing has changed.

After receiving a late notice payment and overdue charge because I did not receive a bill in the mail was assured the app was much better and a way to avoid undelivered bills by Canada Post.

Set up an account, can sign in on computer, downloaded the app and can’t sign in on mobile devices.

Still not impressed.
Show more

Loses info

Doesn’t save updated payment option. I have to put in the information every time!

Ongoing glitch

Will NOT let me enter my exportation date for my debit card. Will literally let me click everything else but that space is not clickable. Even using the up and down arrows don’t work it skips over it. Very very frustrating

Horrible

Service is a joke

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes on login

Bug

Inability to view current bill

Bug

Payment processing failures

Bug

Requested Features

3 requests

Ability to update payment methods easily

Feature

Option to choose payment date

Feature

Eliminate convenience fees for electronic payments

Feature

FAQ

What can I do with the My Utility Account app?

The app allows you to manage your utility account, monitor and compare your water usage, view and pay bills online, check for current and planned outages, and communicate with the utility. You can also access educational tips on water conservation.

Is the My Utility Account app free to use?

Yes, the My Utility Account app is free to download and use. There are no in-app purchases or advertisements mentioned.

How can I pay my utility bill through the app?

The app provides a feature to view your bills online and pay them directly through the application. This offers a convenient way to manage your payments.

Can I track my water consumption with this app?

Yes, the app enables you to monitor and compare your water usage. This feature helps you understand your consumption patterns and potentially identify areas for conservation.

What information does the app provide about outages?

The app allows you to check for current and planned outages in your area. This keeps you informed about any disruptions to your water service.