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Invitation Homes Maintenance

Invitation Homes Maintenance

IH Maintenance by Lessen

14K ratings
107 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • February 28, 2021
  • August 11, 2026

Features

Developer

SMS Assist, LLC.
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Invitation Homes Maintenance screenshot #1 for iPhone
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Invitation Homes Maintenance screenshot #7 for iPhone
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Reviews summary↘︎
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🔄6+ apps
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❓5 answered
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📦~ in 1 month
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About

Submit maintenance requests and track their progress with ease. This app offers a simple, step-by-step process to connect you with the right technician and provides transparent updates on your work order status, including push notifications for key milestones.

✓Submit maintenance requests
✓Track work order status
✓Receive push notifications
✓Upload photos and video
✓Step-by-step request process
Show original description

What users say

Summarized from real user reviews of Invitation Homes Maintenance. Based on 14K reviews and a 4.8/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Business app.

Positive things

  • 👍User-friendly app
  • 🚀Quick response time
  • 📱Convenient maintenance requests
  • 🔍Easy to use
  • 🙌Excellent customer service
  • 🛠️Prompt repairs
  • 📅Flexible scheduling

Negative things

  • 🐛App crashes and freezes
  • 🔍Unclear request categories
  • 🔁Lack of follow-up on completed repairs
  • 💰Excessive fees and charges
  • 🤔Poor communication
  • 🏠Improper home repairs
See all reviews

What's New in Invitation Homes Maintenance

1.8.1

August 11, 2026

- Performance improvements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

App always down

App is down more than it works. The people hired to work are as useless as the app. It’s a shame because it’s a beautiful property.
Furry_momFurry_mom

Invitation homes maintenance

Always reliable and works with every work order, and very communicative
Temume1Temume1

Good but the AI isn’t great

I like the app and it’s easy to use, but the AI hasn’t understood what I’ve been requesting so far
Bmanefond2Bmanefond2

Care

Takes good care of residents
LaQuan22LaQuan22

#1 The Best!

Invitation homes has always been there for us and we appreciate all they do! Prompt and courteous…..thanks!
Beach-BabeBeach-Babe
See 102 more reviews

Developer apps

SMS ONE
SMS ONE

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SMS One Turn
SMS One Turn

by SMS ASSIST, LLC

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Lessen PM
Lessen PM

For Lessen field teams

💼 Business

(6)

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One Insite™
One Insite™

One Insite by Lessen

💼 Business

(503)

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One Maintenance
One Maintenance

One Maintenance by Lessen

💼 Business

(2.3K)

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See developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and account problems

Bug

Calendar date selection errors

Bug

Maintenance request submission failures

Bug
✨

Requested Features

4 requests

Multi-language support

Feature

Better calendar integration

Feature

Improved contractor coordination

Feature

Automated repair status updates

Feature

FAQ

What does the Invitation Homes Maintenance app do?

This app allows you to quickly and easily submit maintenance requests for your Invitation Homes property. It also keeps you informed about the status of your work orders and connects you with the appropriate technician for the job.

How do I submit a maintenance request?

The app features an easy-to-use, step-by-step process for submitting maintenance requests. You can provide accurate details and even upload photos and videos directly to your work order to help technicians understand the issue.

Can I track the status of my maintenance request?

Yes, the app provides transparent updates on the status of every work order you submit. You can opt-in for push notifications to receive important updates, such as when a technician is assigned or when your service visit is scheduled.

Is this app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees.

Who is this app intended for?

This application is designed for residents of Invitation Homes properties. It serves as a convenient tool for managing and tracking any maintenance or repair needs within their homes.