Worst
All overseas support hopeless systems and logs me out of the ap. They say they’ll adjust a plan and charge less then they don’t do it. Awful.
Worst phone service ever
How on earth does a digital company not get this right. You want us to pay our bills on time yet your IT department or whomever you’ve hired can’t even get this app right to enable an end user to login and pay.
Worse phone provider ever
I’m so relieved to finally say that I no longer have anything to do with this terrible company. No more scam calls 20 times a day, no more unexplained extra charges, and no more constant increases to my monthly payments.
Never again. Save yourself the time, money and frustration. I definitely wouldn’t recommend them.
Never again. Save yourself the time, money and frustration. I definitely wouldn’t recommend them.
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Cannot change direct debit setting
This App used to be better but now the updates have made this app so frustrating and difficult to use. For example, I tried to change my direct debit payment method but these was no such function on this app now. I wasn’t even able to cancel the current card. I ended up with ringing 1555 to get help. It should be done much easier. I expect the app developer team will do something about it.
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Yo ts bunz 😭😭
tried signing up and they would t take my email
gabage
垃圾
Awful
So bad
Redundant
If there’s ever a new scale of redundancy: Vodafone joining with Optus will be the low point.
I like Vodafone but they have the worst of wifi at the most basic of times.
I guess it’s back to Woolworths mobile
I like Vodafone but they have the worst of wifi at the most basic of times.
I guess it’s back to Woolworths mobile
New update
A new update is disaster,really annoying
Very bad
Other worse app I ever seen. Every time after update it, you cannot log back into your app.
Not letting me set up
Terrible and the fact everyone is having problems with no fix from Vodafone sings volumes. Was trying to log in to upgrade my phone to no avail guess I’ll just go to Telstra
Cannot login still
After many months and hours spent talking to support teams I STILL cannot login. I have no way to check my usage. Seems like an essential part of the service isn’t being provided. Beyond frustrated
Poor system for a big company
Set up a new login, doesn’t work, tried to reset, all it does it take you back to the login page. Sends you round in circles.
Overview page?
Where has the overview page gone that quickly showed you how much of your plan you had used for the month, including data? Now it’s just a long list of daily usage that’s not shown as a summary anywhere…
poor tech
rubbish
Rubbish app
Settings that loop to avoid customer contacts
Costumer service
Basically a scam
Can’t login!
Just updated, still can’t login. Rating =zero!
Bad
Bad app and expensive data, I will be switching company’s before Xmas. Doesn’t show data in real time on app nor does it show add on purchases.
Completely useless
I’ve just given up using this app. It’s impossible to access any information and the app keeps looping you back to product upselling. Honestly it’s making me want to change providers
