Connect with pediatric healthcare providers for virtual or in-person urgent care. Receive convenient, high-quality medical attention for babies, children, and adolescents from home or on the go. Available year-round, including nights, weekends, and holidays.
What We LoveHighlights summarized from real App Store user reviews π Efficient telemedicine visits π Attentive and kind providers π Easy to use app π No waiting time π Caring and listened to concerns π Convenient and time saving π Great backup doctor option π No long wait time (in-person or online) π Thankful for help with illnesses π Wonderful doctor for telehealth π Great alternative to in-office visits π Helpful for after-hours needs π Excellent for college-aged and teens π Convenient telehealth option π Open longer than local urgent cares π Saved Christmas Eve visit π Phenomenal healthcare access π Fast and easy urgent/non-emergent care π Saved trips to ER/PCP π Amazing and helpful provider π Easiest doctor appointments π Quick visits on weekends π Go-to for quick visits π Love this service for routine sickness π Convenient from home π Great for doctor's notes π Exceptional care from Dr. Williams π Easy check-in π Excellent care π Excellent app and teledoc π Helpful for urgent needs π True life saver π App worked swimmingly π Easy setup for virtual visits π Saved hours of time π Simple process, great doctor π Everything worked great π Amazing for eye issues π Helpful tips provided π Detailed instructions π So easy to use π Personable, funny, kind doctor π Great bedside manner π Fantastic resource π Great to have available π Convenient and quick care π Great service π Readily available remotely π Worth 10 stars π Upload photos feature π Nice, understanding doctor π Future of health care π Assessed injury correctly π Simple maneuver to fix injury π Calm and reassuring doctor Room to ImproveCommon complaints summarized from real App Store user reviews π Error with insurance π Awful app, terrible experience π Tech call center issues π Doctor saw child for 1 minute π Prescription never called in π Spent 24 hours on calls π Went to different urgent care π Bug with insurance info section π Can't book appointment π Insurance verification issues π App rarely works π Wouldn't let me create account π Lousy portal π Separate payment portal π No combined bill payment π Suggestion to bring in π Charged twice for same advice π Black camera view during video call π Error when putting in insurance π Couldn't book appointment π Terrible customer service π Argued about insurance π Missed connection by one minute π No help from support π Poor experience with Teladoc app π Limited functionality π Incomplete insurance information π Unable to update insurance π App broken π Laggy app π Doesn't hold information π Billing department issues π Child not approved, sent to collections π Not worth time/frustration π Demand in-person visit for ear pain π App not functioning properly π Couldn't select service π Rip off alert π Waited 45 mins for doctor π Doctor said go see real doctor π Issues with audio π Dev team should be ashamed π Worst app ever π Devs are a joke π Useless app π Repeatedly told to enter data π No ability to select reason for visit π Tried multiple devices/accounts π Absolutely pointless π Cannot book appointments π Calls for support go to voicemail π So dumb π Need to go to website for portal π Horrible, wouldn't let me add info π Find another app π Waste of money and time π Waited over an hour π Told 5-10 mins, waited over an hour π Physician on for less than 4 mins π Told to go to in-person clinic π Overcharged for visit π Required video pre-eval, no one showed π Informed not in queue π App not working, nothing support can do π Useless app during pandemic π Terrible for COVID testing π Doctor called from unknown number π Never asked about general behavior π 48-72 hours for test scheduling call π Too long waiting π Limited functionality π No access to messages/results π Manually type info repeatedly π Terms of condition & privacy access blank π Consent form blank π Bugs and reattempts needed π UX poor π Loading times unacceptable