Poor service. Hidden charges without any explanation
I didn't get the full security deposit back. I contacted the customer service many times but they couldn't explain where they deducted the exact amount. Very unprofessional service.
Just got saved becoause i had a backup option!!
Very bad service!!! They want to verify our documents as if they are providing their services for free!! All you have to do is keep calling them and ask for updates all the time. They don’t value time for their customers nor their situation. I had cancelled my booking because it took them 3 hours to confirm the booking and still no response or any update from their side!! I am glad i had other service provider available during tough hours around 11 PM so i was saved. But if you have any emergency situation please avoid Mychoize! Also they want us to pay upfront but cannot provide car details and condition before booking and if we don’t like the car and cancel they charge the whole amount…what kind of service is that??
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Response from developer
We apologize for any inconvenience you may have experienced. Customer satisfaction is our top priority, and we're committed to resolving any issues you may have faced. Please email us at carrentals@orixindia.com with your booking details, and we'll look into it immediately.
Fraud!!!
Worst experience ever. I’ve cancelled a booking and on app it said only 640 rs will be charged as cancellation fee and rest of the money will be refunded. And booking amount was 7350 rs. Because of the charges mentioned in the app I cancelled and after few mins I got the email saying only security deposit will be refunded (3000 rs) and rest will be charged as cancellation fee, because your cancellation. And now they are saying we can’t do anything, please write a mail, but the mail id itself is also not available anywhere, neither app nor website.
WORST SERVICE!!! Please book any other rental service but this. They’ve already looted me and I’m trying to find a way to fight them but other than reaching down their office, there’s no way to get my money back. Fraud company.
WORST SERVICE!!! Please book any other rental service but this. They’ve already looted me and I’m trying to find a way to fight them but other than reaching down their office, there’s no way to get my money back. Fraud company.
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Wonderful Experience with MyChoize - Mumbai Team
I recently had the pleasure of booking a Jeep Compass from MyChoize - Mumbai Team, and I wanted to share my wonderful experience. The vehicle was in excellent condition, and the self-drive option made my journey incredibly convenient. The booking process was smooth, and the service provided was top-notch. I highly recommend MyChoize for anyone looking for a reliable and enjoyable car rental experience.
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Response from developer
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our services. We hope to see you again soon!
Good service
Very nice service by Mumbai team and amazing car.
