Terrible client support
I am unable to add a second provider to my account. When I call the provider’s office, they have no idea how to fix the problem and there is no client support option other than the provider office.
Pretend you’re the patient before you release the app
Using my browser, I created an account and signed in. Now when I try to sign in using the app and same credentials, it says “ account already created” and prohibits me from signing in.
Doesn’t work!
App can’t schedule appointments and freezes all the time
P of Sh
This app is completely unusable.
The medical office only sends links to this garbage instead of a normal appointment confirmation.
Yes, I get it’s about “data security.”
But this security is useless if I can’t even log in.
I just need a simple notification with the date and time of my appointment.
Instead I get a link to an app that doesn’t work.
I can’t sign in.
So I have no idea when my appointment is.
Absolute trash. This app creates more problems than it solves.
The medical office only sends links to this garbage instead of a normal appointment confirmation.
Yes, I get it’s about “data security.”
But this security is useless if I can’t even log in.
I just need a simple notification with the date and time of my appointment.
Instead I get a link to an app that doesn’t work.
I can’t sign in.
So I have no idea when my appointment is.
Absolute trash. This app creates more problems than it solves.
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It’s pretty terrible
Ridiculously slow and cumbersome. A 10-year old could write a better web page. It’s typical of a medical data gathering interface. Slow and clunky with lots of backtracking, missed steps and waiting for their 1983 Gateway desktop to paint the screen. Almost made me want to change doctors.
