Qibla pointer??
for what possible reason would i need a qibla pointer on my banking app?? every smartphone has a compass that works without any internet. whoever thought of including a qibla pointer in a banking app should be fired.
Otp Submission issues
Writing about version 2.0.28: In this version, after entering all the details, when it’s finally time to submit the OTP, the submit button is not working. This issue is happening during bKash transfers. Hope the developers will fix this issue soon.
App reviews
This app is soo smooth that’s why you can transaction easily within a second.
Disappointed
Ever since I opened and activated the app, I have been unable to transfer money from bank to bkash. It’s been a month and I keep calling their helpline, all I get is that there’s no problem from their side neither from mine but yet it shows fund transfer failed and if I try through bkash it says limit over even though I haven’t transferred a single buck. Also their live chat option replies after hours and the window stays active for a few minutes. This is so frustrating!
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Nice App
Nice app
Very Good UX
Considering other banking applications, this is one of the best UX so far I have come across.
Very Good app
Very Good
Joke of an app
It’s not a one stop solution, important announcements are made in Bangla even if my app version is English. Fdr when being made don’t give options such as which account to deposit interest to, does show the fdr rate as well or even how long I want to lock the fdr for. A lot of missing features and features that do not work properly such as increasing card limit and etc. bring this app into the 21st century then call it a one stop solution instead of selling your other lacklustre products such as your prime investment cause that to me is bloatware.
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Disappointing Experience – Unresolved Issue for years
I’ve been facing the same unresolved issue with the MyPrime app since May 2024. I’m unable to pay my credit card bill through the app due to a persistent error. Despite following all troubleshooting steps (uninstalling, reinstalling, clearing cache, etc.) and repeatedly contacting customer support, nothing has been done.
I even informed Prime Bank that I’d be traveling abroad and needed this fixed before June 9. It’s now July, and I’m stuck overseas, unable to make payments. No proper updates, no escalation — just poor service and zero accountability. This app has caused serious inconvenience and risks to my financial standing.
Extremely disappointed. I do not recommend this app until they take customer concerns seriously and improve their technical support.
I even informed Prime Bank that I’d be traveling abroad and needed this fixed before June 9. It’s now July, and I’m stuck overseas, unable to make payments. No proper updates, no escalation — just poor service and zero accountability. This app has caused serious inconvenience and risks to my financial standing.
Extremely disappointed. I do not recommend this app until they take customer concerns seriously and improve their technical support.
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Need more utility bill payment options
The MyPrime app delivers an incredibly smooth and seamless experience. It's impressive how many useful services have been integrated into one platform, making it super convenient to manage different banking tasks in one place. However, it would be even better if they added more options for utility bill payments and included a feature to download payment receipts or invoices as PDFs. Overall, a great app with a lot of potential for even more improvements!
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Lacked than before
As salamu alaikum
This version of software don’t show any details of the beneficiary on NPSB report . No account no . How do a person can proof that he sent money to another person? Complained to bank but till no solution. For your kind information it was in details earlier version on 06 months ago .
And another , there is also no details on the statement also - the beneficiary name or account no
This version of software don’t show any details of the beneficiary on NPSB report . No account no . How do a person can proof that he sent money to another person? Complained to bank but till no solution. For your kind information it was in details earlier version on 06 months ago .
And another , there is also no details on the statement also - the beneficiary name or account no
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360 Solution
Basic banking needs are all addressed.
Great experience
Really loved this app so far! Payment process is very smooth!
Cant open app.
When i open and try to login it says to update the app to the latest version. But after doing so it keeps sending the same message and i cant operate through the app. Device: iphone 13pro
Ios 18.3
Ios 18.3
Request for Edit Option on MyPrime App
Hello, Developer Team,
I would like to request the addition of an edit option for the email ID and phone number on the MyPrime app.
Thank you!
I would like to request the addition of an edit option for the email ID and phone number on the MyPrime app.
Thank you!
Request for Edit Option on MyPrime App
Hello, Developer Team,
I would like to request the addition of an edit option for the email ID and phone number on the MyPrime app.
Thank you!
I would like to request the addition of an edit option for the email ID and phone number on the MyPrime app.
Thank you!
Bank in your pocket
One of the best mobile banking app. Fast and smooth.
PROBLEM AFTER UPDATE
I CAN'T SEE ANY STATUS OF MY ANY ACCOUNT, DEPOSIT,CARD AFTER UPDATING TO 2.0.6 VERSION. PLEASE FIX URGENTLY.
NOT SHOWING LOG IN OPTION
IN MY PC (WINDOWS 11) I CAN'T LOG IN INTO MY PRIME THROUGH CHROME BECAUSE THERE IS NO LOGIN OPTION. PLEASE FIX IT SHARPLY!
Need bank to bKash
Overall Nice app
But we need to transfer bKash to Bank
So please bring that feature
But we need to transfer bKash to Bank
So please bring that feature
