prices could be cheaper
id like to tip but the prices are outrageous to be able to do so
Slow
It’s slow and non-responses
Never works
I’m literally over this app it’s strains how everything works, but to redeem my points it just breaks down every time.
Online pickup
Too many questions to place order
New app is bad
Old app was easy. They upgraded the app in the past year and it's awful. Buggy checkout experience. Often gives me an error when trying to pay (but then sometimes order goes through anyhow). You can't get away with this in 2026 - customers will go elsewhere. Ditch your current app developer and find a better one
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New app difficult to use
Please make the ordering and re-ordering (repeat of previous) process easier and more streamlined. App was better several versions earlier. It is very cumbersome to use.
Great but needs faster checkout
Add Apple Pay or something. Otherwise works great.
Confused
Pretty great bowls & smoothies. Pretty confusing app.
This app is horrible
Good smoothies, I like the food here, but my god, someone could vibe code a better app with Claude in a weekend, this thing is a joke. For months the app randomly renamed me Stan, couldn’t change it, had to email support, still took months to reflect. Just tried to order 2 smoothies right now, the drop down for alterations simply doesn’t open or show anything, so ya better enjoy it off the shelf because no customization. The lack of app functionality caused me to not be able to bring the items to a meeting. This is doing such a disservice to franchisees I cannot comprehend how Nekter corporate justifies their value with this type of app to supposedly service their clients. I feel bad for the store owners. Really wish I could buy more products reliably but it is really hit or miss with this app and I need the ability to order ahead so this thing is just trash
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needs apple pay!!
love the app but don’t like how the payments are set up
Bad app
Too many glitches, too many sign outs
Straw option glitch
I doubt anyone with Nékter reads these. This was my first time ordering ahead. I couldn’t get the order into the cart. Then I realized it was waiting for straw option checked. Except the only box to check is no straw. It’s for my wife, who wanted a straw. I know she can just ask, but I almost gave up and was going to tell her just keep getting your Starbucks order, but I kept clicking boxes and hitting add till I realized it was the state option. It’s not a big deal, but it seems easy enough to add a yes straw option and put the word required by that section. Still love the products, but that’s his easy it is to frustrate someone into not ordering,
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Wont accept any payment
App doesn’t work, wont take the CC or apple pay , had to redo order on website
WTF
Always changing. Screwing up something that doesn’t need to be fixed.
The app sucks
Fix it
Allow Apple Pay
Ain’t no body wanna type their card # in hoes
No Apple Pay
No option to pay with Apple Pay in 2026 on an app is insanity. Please help.
Slow and expensive
$25 for 2 smoothies is just ridiculous
I love Nektar and this app makes it easy
An easy to use app for order smoothies and such at your local Nektar. I much prefer the app experience to ordering in store and it’s great they have a rewards program.
OBSESSED!
this place is literally my go to after work out or if I just need a quick pick me up
