Sandra T
Everything going well so far
Fantastic
I’ve used Nomad for all my travel and have found it has had the best coverage and very long lasting. My dad bought a travel sim through a different provider for our travels and he burnt through 4gb in a matter of days (when we’ve been using our phones the same amount). Not sure how that works but Nomad is great.
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So easy!!
Love this company and good pricing too. Way better than holafly
Useless
If it doesn’t work on the first try, you wasted your money. There’s no support.
ST
I have issues every single time I use this app I’ve just wasted large amount of money getting a package which doesn’t work and I’ve been trying to reach out to support and I haven’t received an answer, waste of time and waste of money DO NOT USE
They don’t care about you
I got this eSIM troubleshooting for an hour then someone started helping me. They told me to do so many things it took another hour then I had to leave. I got back later. Another person started helping me troubleshoot and then they just left. They brought me to an AI and said that they’ll help me later. I wasted my money my time. I’m super frustrated right now.
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eSIM stopped working after 24 hours (SCAM COMPANY)
This is my second time using Nomad eSIM, and unfortunately, it’s also the second time I’ve experienced the same issue.
I opened support tickets both times, but no one was able to properly resolve the issue or process a refund. Most recently, I spoke with Prem.
I had just landed in Ecuador and stepped outside my hotel to call a taxi, only to discover that the eSIM wasn’t working. I had to return to my hotel to connect to Wi-Fi and purchase another eSIM, which meant spending additional money just to get the service I had already paid for.
The exact same thing happened to me in Portugal!!!!What’s especially frustrating is that Nomad is claiming I used 10 GB of data in less than 24 hours, even though I was connected to Wi-Fi the entire time. (10gb is A LOT) I do not believe this usage is accurate, and I would appreciate a proper investigation and a refund for the unusable service.
I would also like an explanation of how this data usage was recorded and why the same issue has happened twice.
I opened support tickets both times, but no one was able to properly resolve the issue or process a refund. Most recently, I spoke with Prem.
I had just landed in Ecuador and stepped outside my hotel to call a taxi, only to discover that the eSIM wasn’t working. I had to return to my hotel to connect to Wi-Fi and purchase another eSIM, which meant spending additional money just to get the service I had already paid for.
The exact same thing happened to me in Portugal!!!!What’s especially frustrating is that Nomad is claiming I used 10 GB of data in less than 24 hours, even though I was connected to Wi-Fi the entire time. (10gb is A LOT) I do not believe this usage is accurate, and I would appreciate a proper investigation and a refund for the unusable service.
I would also like an explanation of how this data usage was recorded and why the same issue has happened twice.
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Exceptional for OS Travel
It took a while to
Load on arrival; BUT that could well be down to the elderly user; but once loaded was 5 star efficient .
Load on arrival; BUT that could well be down to the elderly user; but once loaded was 5 star efficient .
Does not work
Would not connect when I arrived in Albania. I spent about 45 min with customer service and it still wouldn’t work. Although it didn’t work they said they wouldn’t refund me my money… I had to open a case with PayPal before I eventually got my money back. Poor customer support and very poor eSIM.
Reliable networks and Easy to use
It’s my first time using it. Usually, when I travel, I just pay my telephone carrier of my international roaming of $10/day. With Nomad, not only I’m able to saved money but able to use my phone. Their networks are reliable, and it’s easy to activate. I highly recommend this product and will definitely use it again for me and my family.
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Super
Super good
Review
Easy to use and good connection
Very convenient
Easy to use. Very convenient and reliable in every country I visit.
one of the best apps i’ve ever used
use nomad every year for international travel and it works perfectly every time. very affordable too. even works great in china. honestly surprised how good it is.
Totally useless don’t waste your time
I got an eSIM for 30 days only to find out it didn’t work when I got off the plane caused me a bunch of issues - wasted a lot of time and eventually had to go and get a real sim .. thanks for leaving me in a mess in a foreign country
Great ESIM
Have used a Europe/UK sim and a Singapore esim over the last 4 weeks. They have worked really well. 50mb was too much for 3 weeks in UK/europe mixed with some wifi use. I did find it difficult to install at first but the second time was a little more straight forward. Maybe search for a YouTube video to help with your phone!
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Hellen
The best ✨✨
Steep start smooth sailing
it wasn’t straight forward for me to get it going qr code isnt any more useful than instructions but once figured it out - no problems. other than 4-5g spotty service mostly (france) dropping to 3g or to no coverage ((( some places around Vannes.
Scam
Had an eSIM which failed 3gb before its limit, tried to get to their support page but it doesn’t load. Try another provider.
Terrible usage in Portugal
I had a relatively smooth experience with Nomad in Panama and Mexico, although it was always a bit slow. However, this time when I went to Portugal (in both Lisbon and Porto) it was basically unusable. The only way I was able to use it was by turning on and off airplane mode, which even then would only allow me a maximum of two minutes before it completely crashed. I was left stranded at some bus terminal because it completely stopped working in the middle of my trip. Definitely will not be using again!
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