Notarize User Reviews

Customer Experience

Positive experience71.3% of reviews
Neutral3.0% of reviews
Negative experience25.6% of reviews

~ Based on 164 written reviews from the US App Store.

What users say

Is Notarize Safe?

Notarize appears safe based on user ratings. AppsHunter Safety Score for Notarize is 98/100.

This assessment is based on 118,796 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 118,796 App Store ratings for Notarize.

Is Notarize Legit?

Notarize appears to be a legitimate app. AppsHunter Legitimacy Score for Notarize is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bid

Anywhere, anytime, and perfect when you’re on the go like me.

Amazing

Fast amazing. Dream come true

Great Service

The interface is wonderful!

Thanks

Outstanding service the attendant was so grateful she save my day

JAT

Good and legal help.

Amazing and Fast!

That was fast!!

Surprisingly easy

I just uploaded a document, got connected with someone, signed it, had it notarized, and received it in my inbox within 10 minutes… That was sweet.

Excellent Service

Notary Professional, Knowledgeable, Polite & Efficient!

Tiny type

The typed text is tiiiiny — I can only read it with a magnifying glass

Amazing service

First time using mobile notary awesome service smooth and easy great option to get it done fast and easy

Formulario 1583

Gracias por su ayuda fue estupenda

Terrible UX

Painful but had to use it

Excellent

Always outstanding

Great and easy!

Notarize was so easy to use! We needed medical paperwork completed while we were in a different state and had everything completed within minutes!

Notarize Now

Chloe was awesome
Great App

Super easy

I highly recommend this app. I’ve had to have multiple notarized docs following the deaths of my parents. This is comparable to the fees charged in person, but so convenient!

Solid concept undermined by a serious Puerto Rico verification bug.

The core concept of Notarize/Proof is solid, but the execution—especially for Puerto Rico users—is frustratingly broken. The app claims to accept Puerto Rico driver’s licenses for address verification, yet due to a clear UI/backend bug, the PR DL option disappears at the document capture step when it’s actually selected as the verification method.

Support acknowledged the issue inconsistently, gave contradictory answers, and ultimately suggested incorrect “workarounds” (like selecting Alabama as a state) instead of fixing the underlying bug. This resulted in hours of unnecessary friction for something that should be straightforward.

If you live in Puerto Rico, be prepared for avoidable headaches until this is properly fixed. Proof needs better QA around U.S. territories and more technically competent escalation from support.
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Improve CX & Revenue Opportunities

Currently, a user who has a sign-in setup with Google is not automatically offered the ability to sign in with Google upon opening the app. It requires manual entry of a password and/ or resetting the password. This takes away from the general capability of Notary and potential revenue/customers. Overall, this fix would likely net you 100s of additional customers per month.
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Weird user flow

When two of you need to sign, it asks you to hand the phone to the next signer before filling out your own info. Must have redone it 4 times before I outsmarted it.

Quick & Easy

Very nice & helpful. Hope you get Dorothy!