Recent update
App forced me to update and now I can’t even log in. Keep getting a ‘error signing in’ message when all details are correct - absolutely useless.
No longer able to use
Previous app worked really well able to keep o. Top of finances and check repayments and balances. However since the app updated the next button is too low down on the screen and I am unable to now select the next button to log in you have to scroll all the way down try and pull the screen up and select next at the same time which you are unable to do
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Update ruined the app
I was enjoying the app until the recent update. Now I can’t get back in to the app and trying to reset password or PIN number is saying error logging in. Not a happy customer.
Response from developer
Hi, sorry to hear that you're having issues after updating. This may be due to a sizing issue. We're working on a fix. For the time being, you could try reducing your phone's text size (Settings>Display>Font Size) or turning off Easy Mode as from some testing this has fixed the issue in some cases. If you need further support, then please email customerservice@novunapersonalfinance.co.uk with your agreement number and "App Store review" in the subject. Thanks
Constantly logging me out
Rubbish app
Rubbish App
This app is rubbish. If you need to change any details,
Such as new passwords or PIN, it’s a nightmare to navigate. Horrible.
Such as new passwords or PIN, it’s a nightmare to navigate. Horrible.
