Love the refreshed app!
I really like the recent refresh! Design looks great, and the added capabilities are super useful. Great for keeping up with my leads and my team on the go
Huge App Level Up!
AI activity logging, supporting Click to Call and SMS on mobile, better reporting and filters, UI matches the web app… you guys killed it! Excited to see where you take it from here.
Saves me time
Love the latest version of the app! Makes it easy to manage my contacts and deals while I’m on the go.
Complete Revamp - 5 Stars
The ease of use I value from Nutshell is now just as easy to use from my phone for on the go.
Great for reps on the go
Huge updates over the last few months which made the app easier to use and even better than before! Now reps have talk to text activity logging, click to call capabilities, and can manage their day on the go!
Awful UX
The worst app made by a CRM company, hands down. I want to resign from my job simply because they use nutshell
CRENY
It’s just ok. Interface is nothing like desk top so features seem very limited. It’s good for scanning business cards and importing contacts
Camera in App is terrible
Just started using in free trial and have hundreds of business card contacts to bring into the CRM. It’s so blurry I have to go back and correct or reenter most of the data. Not good. Can’t speak to the rest yet but an inauspicious start.
Promoted well but doesn't live up to the hype
I've used quite a few different CRM's but this one is hard to navigate to pipeline funnel among other simple tasks. I also found that I am spending too much time hunting for things due to the layout. I am going to use Pipedrive instead.
Don’t sleep on this one.
For both small businesses and larger organizations, the updated version of Nutshell is impressive. The platform offers robust pipeline customization, strong reporting, and meaningful AI features—putting it in direct competition with far more expensive CRM systems. The ability to manage leads, quotes, and invoices in one place, combined with comprehensive marketing tools, was the tipping point for me. It’s not free, but it’s also not overpriced—especially if you choose the plan that fits your needs.
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Do not get
This app was ok, but very difficult to cancel. They only want your money
Updates Needed
Needs serious updates all around. Basically useless except as a contacts list.
Come on Nutshell
Really good desktop but doesn’t travel well for CRM.
Business card not captured
When using the business card capture, the camera does not focus and the capture is full of mistakes
Good CRM - but current iOS issues
The most recent update (released tris week) has caused significant usability issues for me (apple 11 pro and 13 pro), and for a friend A13P). Unable to use the app to make calls, open web links, or use the Lists in map mode). Any others having issues? (I reported - but was told I’m the only one).
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Response from developer
Thank you for letting us know about these bugs. We've fixed them in version 3.2.4 of the app, which is available for update now.
Time for a major improvement
Last update a year ago. Many bugs and crashes. The app is not user friendly. It’s high time for a major update. As much as we like the web version, the app is simply not it! Help!
Don’t waste your time with the app
Big fan of the desktop version but the app is just a piece of junk. Don’t waste your time downloading it or trying to work through it.
iPad Optimization
I use the desktop version daily and love it. Bummed to see app is not optimized for the iPad.
Promises much but low delivery
Would really like to be able to use the app on the go. Other than adding a new contact, the rest of the functionality is buggy and doesn’t work most of the time. App crashes when you try to upload a document or when you try to record an activity. It would be really nice if you guys put some attention into updates.
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E-mail can’t sync 2 at a time
You can connect two email addresses but can’t sync them at the same time. So you can only receive email from one.
How does that even make sense?
Why allow us to set up two when you can only use one. It seems suspicious like they want to read both
How does that even make sense?
Why allow us to set up two when you can only use one. It seems suspicious like they want to read both
