Trustworthy group
This app wasn’t a great fit for me but the support staff was certainly willing to stand by their product and issue a full refund. The issue was the length of the sessions in the structured plan. I may have initially committed to 30 minutes a day during the setup process. I didn’t realize that sessions would almost put me to sleep in their peaceful and sleepy approach. I had 20 minutes to work on myself but this state was hurting my overall productivity. I looked for a way to lower the max session length but didn’t figure it out and put the app aside.
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Service Responsiveness
So I decided Oneleaf was not to me and sent a message asking for how I could cancel my subscription and Dan sent me an email the same day. Very courteous and efficient. No hassle. Impressive service!
Dan at One Leaf ~ Customer Service Extraordinaire!
Dan at One Leaf, is the man! Stellar customer service! He so kindly calmed my nerves, quickly assessed my situation, and resolved my concerns and issue! Thank you, so very much, Dan & One Leaf!
Bug
App asks my name every time I open it. So annoying
Disappointed with app and unexpected renewal charge
I was disappointed with my experience using the Oneleaf app. I didn’t find it particularly helpful or worth the subscription cost- I can see that other people have written similar reviews including the difficulties around the subscription renewal.
What frustrated me most was the automatic renewal. My subscription renewed for a significant amount without any reminder or prior notice, which came as an unpleasant surprise.
Overall, I don’t feel the app provided enough value to justify the price, and the lack of a renewal reminder has left me with a negative impression.
What frustrated me most was the automatic renewal. My subscription renewed for a significant amount without any reminder or prior notice, which came as an unpleasant surprise.
Overall, I don’t feel the app provided enough value to justify the price, and the lack of a renewal reminder has left me with a negative impression.
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