OnePay User Reviews

Customer Experience

Positive experience60.3% of reviews
Neutral3.3% of reviews
Negative experience36.4% of reviews

~ Based on 2,537 written reviews from the US App Store.

What users say

Is OnePay Safe?

OnePay – Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for OnePay is 98/100.

This assessment is based on 391,057 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.0% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 391,057 App Store ratings for OnePay.

Is OnePay Legit?

OnePay – Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for OnePay is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The best banking experience, hands down.

The OnePay banking app is dope. I replaced all my accounts from inferior banks with this app, and I'll not be going back. Fee free checking, money advances, credit improving loans, free savings account, rounding up my change to invest in the stock market, credit monitoring, monthly cash back opportunities, referral rewards, gas savings, and much more. It's a no brainer.

Couldn't be happier with it, but they keep improving it anyway.
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OnePay

I love OnePay it’s better than the other stuff I used in the past u can get paid 3 days early who wouldn’t want that am I right so if u see this get it asap!

Klarna rocks!

First time using klarna and payments are low and automatic. And my credit score went up 17 points!!! wish i started years ago!!!!!

“Get what you don’t pay for”

I cannot recommend the OnePay app based on my experience. The biggest issues were both the quality of customer support and serious concerns about the accuracy of my account statements.

When I reached out for help, customer support was slow, unhelpful, and failed to provide clear answers or meaningful resolution.

Instead of addressing my concerns, I felt like I was being passed around without anyone taking responsibility.

Even more concerning were changes to my statements that I did not expect or understand. When I asked for an explanation, I did not receive a satisfactory response. Financial statements should be accurate, transparent, and easy to verify. When they appear to change without a clear explanation, it undermines trust in the service.

I would also caution anyone considering using the app's instant transfer feature from an externally linked bank account. Based on my experience, I would avoid using it until you're confident you understand exactly how transactions and statements will be reflected and documented.

I'm sharing this review to warn other customers to closely monitor their account activity, save copies of their statements, and verify every transaction. Until OnePay significantly improves its customer support and transparency regarding account statements, I cannot recommend this service.

I’ve filed multiple complaints and will now have to take it to either the FDIC or pursue the legal route.

Hopefully, this will help someone avoid the atrocity I’ve endured.
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Don’t be fooled. The math ain’t math’n !

Don’t be fooled by this app I have receipts. I was cheated out of 2 boost’s by spending my own money. And never received my rewards. Filing a dispute means nothing because I’ve done that and the same problem happened again. Customer service will hang up on you bye the way so no I hate I even signed up!!
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Disappointed

App is known for not paying out my gas rewards.

Love it here

I love it here, this card is so rewarding

Love

Love

Trash

Absolutely trash. let me say that one more time. absolutely trash.

Pay

I am glad I am able to pay this on time with zero interest as I have a limited income. I did not realize I have a Google TV but now with the Roku adapter, I will be just fine thank you.

Gunner

Very confusing on payments getting posted several days later.

Love this banking app

I’ve been using this banking app for about three years now I think and I love it. I’ve had issues in the past with chime and other banking apps but haven’t had any issues so far

😊

Perfect

Really Awsome

This is the first time, I got this valued Apps and better quality banking system.

Inconsistent Apple Pay Deposits

Sometimes it works and sometimes it doesn’t. Support is also unhelpful

Great app

Great app allows you to do all your banking in one place round offs and weekly deposits and stocks make it easy to save and make money I do wish it allowed me to put on Apple Pay and Sportsbook app

App is too Busy!

App tries to do too many things at once and is too busy! Sections are too small and older people have trouble finding what they need and accomplishing what they need to do!

Great

Really help me grow up

Missing basic features

Every banking and credit card app I use provides a running balance in the transaction view, except this one.

False advertisement

Currently they have a one dollar per gallon offer back if you go in to the advertisement, select the station, and go there within four hours on a Wednesday. So far, they’ve not done it one time for me. I guess I should take that back,after spending several hours in the chat function, they gave me a “courtesy“ amount for the first time it said station. By the way; their AI penny is totally worthless. When I first started trying to solve this situation; Penny informed me there was no such promotion. I had to get a live person, of course. There is no phone number for you to do anything one on one. By the time you get a response on the chat, your phone is shut off. I do like the other features, but I resent this.
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