Not functional
I could not activate my eSIM despite following the instructions in the pdf, and consequently could not install the eSIM either. When I contacted the support staff, the diagnosises and fix attempts got me nowhere (was issued another eSIM to activate but that didn’t activate) and when I messaged them about this, I was ignored by Raluca. It seems like a promising service of the setup could work but it didn’t in my case.
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A Complete Scam: Unusable Speeds, Zero Reliability, and a Nightmare for Travelers
I purchased three separate plans for a recent European trip, and not a single one worked as advertised. This is not user error; this is a fundamentally broken network that leaves travelers stranded.
Here is the breakdown of my experience across three countries:
* Germany (30 Days, 20 GB): The speed was a joke—often under 2–3 Mbps. I couldn’t even send a single photo to my family without waiting for minutes! Worse, the data would completely vanish for 5-minute stretches in major cities in Germany. I lost navigation in the middle of the city center and again at the airport upon arrival. Without maps, I was completely lost.
* Austria (1 GB, 7 Days): I used this solely for navigation for one day. The very next morning, I was cut off while at the central cemetery trying to call an Uber to the airport. I had to frantically search for open Wi-Fi to avoid missing my flight. This product nearly cost me a missed flight and a stranded situation in a foreign country.
* Switzerland: Most of the time, the data simply did not work in the city. The city I was at in Switzerland has almost no open Wi-Fi, so I was forced to trace bus routes manually just to find a train station.
The Conclusion: This product does not reduce travel stress; it creates it. For the price I paid (over €40), I received a service that is inferior to a €10 local SIM card.
A warning to future buyers: Do not fall for the positive reviews. Given my 0/3 success rate across three different countries, I am convinced many of those reviews must be fake. Save your money. Buy a local SIM for €10 and get 20 GB of data that actually works across the EU. Do not make the mistake I did.
Here is the breakdown of my experience across three countries:
* Germany (30 Days, 20 GB): The speed was a joke—often under 2–3 Mbps. I couldn’t even send a single photo to my family without waiting for minutes! Worse, the data would completely vanish for 5-minute stretches in major cities in Germany. I lost navigation in the middle of the city center and again at the airport upon arrival. Without maps, I was completely lost.
* Austria (1 GB, 7 Days): I used this solely for navigation for one day. The very next morning, I was cut off while at the central cemetery trying to call an Uber to the airport. I had to frantically search for open Wi-Fi to avoid missing my flight. This product nearly cost me a missed flight and a stranded situation in a foreign country.
* Switzerland: Most of the time, the data simply did not work in the city. The city I was at in Switzerland has almost no open Wi-Fi, so I was forced to trace bus routes manually just to find a train station.
The Conclusion: This product does not reduce travel stress; it creates it. For the price I paid (over €40), I received a service that is inferior to a €10 local SIM card.
A warning to future buyers: Do not fall for the positive reviews. Given my 0/3 success rate across three different countries, I am convinced many of those reviews must be fake. Save your money. Buy a local SIM for €10 and get 20 GB of data that actually works across the EU. Do not make the mistake I did.
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Nice and easy w good support
Worked great for my trip to several countries in Europe, easy to use, good prices, lots of usage and very helpful support, especially Olivia. I will be topping up to maintain my phone number, nice.
Québécoise et je reçois un sondage en anglais
J’ai acheté à nouveau une ESim pour mon prochain voyage en France. Sur l’app, je suis en FRANÇAIS. Puis Orange m’envoie un sondage en ANGLAIS. Il faut être très con pour ne pas respecter la langue de ses clients et au Canada, il y a 2 langues OFFICIELLES et le Québec est une province francophone. Mais bon, on sait qu’ont France, on est fier de se comporter en colonisés! « Sur le rooftop. lol. »
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Misleading
If you think ‘Japan: 31.6 gigs remaining’ means ‘I have 31 gigs to use in Japan’ YOUD BE COMPLETELY WRONG! You have to be on top of your own data, and ignore what it tells you on the app 🥲
