HORRIBLE customer service
All I want to do is cancel a subscription that I’ve never used. Answe RTes the questions asked and I’ve been waiting for a response from their customer service rep for over an HOUR!
Good app
I signed up for the I got issues with connecting to my account and the team was so amazing and patient with restoring my account. The dances are really good and I’m burning out calories with minimum effort.
I have used the app for a week though not consistent with daily workouts but I have managed to loose 1.5kgs . The dance routines are simple and I was wondering if I was doing something or just wasting my time but the scale proved that I was actually doing something simple but effective
I have used the app for a week though not consistent with daily workouts but I have managed to loose 1.5kgs . The dance routines are simple and I was wondering if I was doing something or just wasting my time but the scale proved that I was actually doing something simple but effective
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Response from developer
Hello! Thank you so much for sharing this! We’re really glad our team could help you get back into your account, and it’s wonderful to hear that the dance workouts feel simple yet effective. Seeing real results can be very motivating - great job on your progress! If you ever have questions or need support, feel free to reach out to us at info@myorganicapps.com. We’re always happy to help. Best wishes, Organic Fit Team
Cancellation Policy
They will continue to bill your credit card even six months after a failed transaction as soon as a card becomes available they will charge it. They charged my account twice day one day after the other. They will not let you talk to a live person and their response time is longer than 24 hours and it’s only through the app and they want you to keep the app open. Wait for a response or a reply from customer service I have never dealt with a company like this.
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Cancel anytime is a lie
I can’t figure out how to cancel. I have tried everything.
Good app
I signed up for the I got issues with connecting to my account and the team was so amazing and patient with restoring my account. The dances are really good and I’m burning out calories with minimum effort.
