App freezing
4 stars
So helpful!!
Also, I think some of the negative reviews on here are fake or these people are negative for no reason. The videos are very clear and this does provide exposure therapy - without having to get on a plane. My experience is extremely positive.
Fear of mountain driving
Very helpful
Doesn’t work
Maybe this would work with the headset they provide. It sure didn’t work with my headset.
Great when it works
The app hangs and requires deleting then reinstalling. It even requires me to turn off the phone to get it to release control of the phone.
App keeps crashing
Response from developer
Thank you for your review and for sharing your experience. We're really sorry to hear about the app crash and subscription issue — that’s certainly not the experience we want for our users. We hope you reached out to us at support@ovrcome.io and that our team was able to assist you promptly. We always strive to resolve any issues as quickly as possible and get users back on track without delay. Our goal is to never leave anyone hanging — but we do need to be contacted directly so we can properly investigate any suspected bugs and rule out user-side issues, such as a mismatched login email preventing access. We hope you’ve been able to continue successfully!
So helpful!!
Also, I think some of the negative reviews on here are fake or these people are negative for no reason. The videos are very clear and this does provide exposure therapy - without having to get on a plane. My experience is extremely positive.
Great app just wish it worked on meta quest.
Response from developer
Thank you so much for sharing your experience! We're thrilled to hear that the app helped you feel more at ease and enjoy the work party—that’s exactly what we strive for. We really appreciate your feedback on loading times and buffering, and we’ll be working on improvements. Regarding the Meta Quest, we're definitely looking into making it compatible, though we don’t have a timeline just yet. Thanks again for your support—it truly means the world to us! Best, The oVRcome Team
Great for Social Anxiety
Response from developer
Thank you for sharing your experience! We're so happy to hear that the app has been helpful in managing social anxiety and that you've noticed positive changes. It's all about training the brain and building confidence step by step, isn't it! We truly appreciate your recommendation and are glad the program is supporting you in overcoming your fears! Best, The oVRcome Team
Excellent app
Fantastic
Response from developer
Thank you so much for sharing your experience! We’re thrilled to hear that oVRcome is helping you so much. It’s amazing to see how the techniques are making a real difference in your ability to stay calm and embrace new challenges. We’re excited for you as you continue your journey, and we truly appreciate your feedback! Many thanks, The oVRcome Team
Very very terrible
Hated that experience and will definitely not recommend.
Response from developer
Thank you for your feedback. We’re sorry to hear about your experience, especially considering the substantial bill. A charge of $300 does not correspond to any of our current subscriptions, as our annual plan is $199. We would like to understand more about the pricing you were charged. If this is a genuine concern, please contact support@ovrcome.io to resolve and invite your coworkers to do the same. If you come forward to confirm that this is a genuine complaint, and we are able to identify your subscription, we will further donate $500 to a charity of your choice.
Not reliable
Response from developer
Thank you for your feedback. Our overall Apple Store rating is currently 4.1 stars with many positive and heartwarming reviews, and we have published two clinical trials confirming the app's efficacy. While individual experiences may differ, we trust in our product and its effectiveness. It's therefore very hurtful to receive a 1-star review from users who have not tried the app and do not review the actual experience or effectiveness of it. This can prevent users who could benefit from our programs from accessing the product due to speculation. If you have any questions about the product, our Support Team would be happy to assist you. In the meantime, I'd kindly ask you to review your rating and consider the implications it can have on others trying to access help. If you have any specific concerns or need assistance, please contact us at support@ovrcome.io. We appreciate your understanding and are here to help.
Doesn’t work it’s a scam
Response from developer
Thank you for your feedback. We're sorry to hear about your experience and want to assure you that our app is not a scam. Our Support Team is dedicated to assisting all users and responds to every email we receive. Unfortunately, we couldn't identify your account based on the review alone. If this is a genuine concern, please reach out to us at support@ovrcome.io again so we can address your concerns and issue a refund, if needed.
