Needs redesign and rebuild
This app is terrible. There’s no excuse for it to be this ugly and buggy. I miss TicketZen! Do better.
Trash
Basically forcing u to download an app to pay a meter. G-a-y app.
i wish i could give zero stars.
booof ah !
how can i pay my tix ????!? this app trash 🚮🗑️
how can i pay my tix ????!? this app trash 🚮🗑️
Just use a website this is tiring
Look at Title
Truly Awful
This app appears to have been developed using a cross-platform environment from long, long ago. Many of the text input boxes have to be filled in blind as the keyboard overlays the text box. The user interface does not fill the screen. There is no provision for the use of Apple Pay, which had been around for over a decade. To add insult to injury, I had to pay $2 for the privilege of using this amateur app.
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Salt in the wound
Just awful top to bottom
No customer service response
I have been trying to contact them for over a week and no response. DO NOT USE THIS APP. It’s an unreliable way to pay.
F this app
Keeps taking my money
Genuinely the worst app I’ve used
If I’m going to enter my credit or debit card info into an app, there isn’t a much sketchier seeming app out there. Here are a few notable issues:
- Displays “error processing payment” even though payment is successful
- Searching the ticket by Violation # doesn’t always work
- Scanning and searching the barcode requires a series of presses of buttons and literally any developer in the last 10 years should be able to do this automatically
- I have no idea who actually keeps this app up and who now has my credit card info…it sure doesn’t seem government-run or very secure in any way
- Still uses the keyboard icons from much earlier Apple devices (circa 2012)
- Hasn’t seen any updates to core functionality in probably 8 years
- “Convenience fee” in 2026 for paying tickets online is the most asinine thing I’ve heard of, considering I am literally making less work for everyone by paying online (no human interaction required, payment comes directly from my card)… Online transactions should be fee-free at this point
Overall I just don’t understand the choice of this app as a legal way to pay tickets. Doesn’t seem legitimate at all, even though somehow many cities use is as the primary form of online ticket payment.
- Displays “error processing payment” even though payment is successful
- Searching the ticket by Violation # doesn’t always work
- Scanning and searching the barcode requires a series of presses of buttons and literally any developer in the last 10 years should be able to do this automatically
- I have no idea who actually keeps this app up and who now has my credit card info…it sure doesn’t seem government-run or very secure in any way
- Still uses the keyboard icons from much earlier Apple devices (circa 2012)
- Hasn’t seen any updates to core functionality in probably 8 years
- “Convenience fee” in 2026 for paying tickets online is the most asinine thing I’ve heard of, considering I am literally making less work for everyone by paying online (no human interaction required, payment comes directly from my card)… Online transactions should be fee-free at this point
Overall I just don’t understand the choice of this app as a legal way to pay tickets. Doesn’t seem legitimate at all, even though somehow many cities use is as the primary form of online ticket payment.
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Awful
I have no experience creating apps but am sure a YouTube tutorial would help me build a better app than this. It’s $2 to pay by card. App doesn’t give a bank account option, doesn’t tell you if the transaction was denied, won’t let you pay multiple tickets at once. You can’t save your payment method. The barcode scanner does not work. You click “scan”, app does nothing
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Poor people who work for the government to survive
Just paid these parasites
Don’t use
I tried paying my ticket twice and it said the card was invalid. Don’t waste your time. Go to the city website instead
The worst payment app I’ve ever used
UI is terrible, and keeps displaying authorization errors
Just pay by web
It’s my own fault I thought it would make sense to download this. Scanning QR code doesn’t even work. Couldn’t even make it past the first step.
Has this been updated since 2010???
UI literally looks like it was developed for a 3rd gen iPhone. Not accessible and poor interaction design. Took four tries for it to find my ticket number. Really should be able to look up by license plate and save your vehicles. A 4th grader could’ve coded a better application.
Wow
This is what a cheap app would run/look like in 1999 if we used phone apps in 1999. Another company scamming cities.
Who made this app has to clean up the streets. Surely they can do it better
Why the app can’t save my personal information? Why I have to fill it again and again? Why I can’t see my card number to make sure that everything is correct? For what you charge fee 8% from transaction? It supposed to be for free. Computer processing all this transactions. Not human.
Awful App
Everything about the user experience with this app is atrocious, &5 would've been easier to go pick up a check and mail in the ticket than to use this worthless app.
The problem with modern tech
Thank you for making it so easy to pay my overpriced ticket. I just wish the app was snappier so I could watch my money disappear faster. Where is the app that makes it easy for me to contest my ticket? I guess that one is still in “development”. Well at least USPS is pretty quick nowadays trying to compete with amazon’s same day deliveries.
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No Confirmation of Payment or Security
After using this app to pay a parking ticket, I received no confirmation to prove that I did, if needed. Also, I trust that paying with this app is secure because it is listed on my parking violation notice, but there is no statement of this on the app, itself.
