So invasive. Deleted the app after many years
I used this app for years and now they just want to collect more and more of your data. They want users to upload their car pictures and license plate. I wouldn’t be surprised if they get hacked and user information is in the hands of some bad people. Use classifieds like kijiji instead
App
Using App is comfortable
Canceller ride mid way
My booking was approved then 10 mins into the ride the status turned to expired! The driver went back to starting point and dropped me off while accepting new passenger! TRASH
Ride Fares
Driver should have right to decide the price as $53 one way ride from Regina to Saskatoon seems bit unreasonable unless there is a group of 3 travelling together.
Great app, but disappointing customer support
Poparide is a really good and reliable app, and I’ve had a positive impression of the service overall 👍🏼. However, I was very disappointed when my account was permanently blocked without any clear explanation, and my money is still being held.
Without transparency and fair treatment, you risk losing customers who value your service.
I hope the team takes this feedback constructively and works toward improving the customer experience.
Without transparency and fair treatment, you risk losing customers who value your service.
I hope the team takes this feedback constructively and works toward improving the customer experience.
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Regarding exchange contact
Why we can’t exchange our contact details its our choice they don’t allow us give your price
Poor customer service
Very disappointing experience with Poparide. The customer support and dispute resolution process need serious improvement. It feels like drivers are not properly protected when passengers leave unfair reviews, even when drivers do their best to provide a good experience. There should be a fair system to investigate complaints and consider both sides before allowing negative reviews to affect a driver’s reputation. After this experience, I have lost confidence in the platform and would not recommend it to other drivers. Poparide needs to start treating its drivers better.
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Efficacité
Un plate forme de covoiturage très simple et pratique.
Everything is very good
Very comfortable
Great
I’m pleased that is option to travel exists! Excellent!
Do not use
Doesn’t support drivers at all, my account was never warned nor flagged and suddenly got suspended and then blocked because according to them I wasn’t accepting passengers which is a lie. I respond to passengers almost immediately
Amazing app
My son who is 19 years old and goes to another city use this app frequently highly recommended and reliable .
No helpful for drivers they reply for anything after 24 hours stupid app
Worst app
Get app
So easy to use
Payout blocked/blocked account
I got a ride from Moncton to toronto 1600 kms, almost 17-18 hours drive. My account is blocked because I wasnt able to reply passenger as I was travelling. I’m not sure if poparide expecting drivers to reply even after starting the journey for current ride. I tried mailing for getting my payout. All it does is bot reply. What about the payout?
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Horrible communication
Booked a ride from westlock to Edmonton and he failed to talk me the pick up location he just told us temp so we went to the temp and waited an hour for him. I asked where he was he said here and he was at a completely different location of town waiting for us. Absolutely unbelievable.. drivers have no communication skills.
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Policies on Speeding and Safety Concerns are Poor
Had great initial experiences when I started using it 2 years ago but the drivers on here now are a safety concern (I.e., text and driving, speeding, tailgating, swerving into other lanes). My last driver was the worst and has solidified that I need to get off this app. Bringing up safety concerns while continuing your ride will not give you a refund. Make sure you hop off the ride and get other transportation if you want a refund. I think speeding 140, 150 in a 100, 110 zone, aggressively tailgating nearly all cars and trucks in front of you, nearly getting into an accident cuz you’re swerving in and out of traffic should get you a suspension, should warrant a refund but it doesn’t. Pop A Ride will just make a note of the drivers file and that’s it. Take the bus or train, it’s a lot less stressful and costs the same.
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Block account with unprofessional reason
When a person books a ride that is 45 km away from my preferred location, I decline it and even send a message to the person; yet, my account gets blocked on the reason that I didn’t responded to the request. After that I request and sent a mail to popa ride customer service till 2 months I don’t get any response.
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Account suspended
Worst app. My account is suspended without any reason, they don’t have any customer support to sort out the issue.
Unfair ban
I had an account from 2021 was following all the rules than I didn’t use it for 2 years and now when I want to use it again it says you didn’t follow our rules and your account is permanently ban. I have 4.7 starts good ratings, always on time no complaints. I would do Facebook they are not unfair.
