Poparide User Reviews

Top reviews

Convenient

Perfect

Good app

This app makes my life easier to get to fun places like Montreal , Niagara and so on… l highly recommend it

Wrongful termination

They terminate your account wrongfully and won’t provide any feedback or details about it. THE WORST app ever built in the history of mankind!

Easy Sign Up, Active Community

Signed up and had a passenger in less than 24hrs!

Pathetic app, pathetic support and pathetic service

I am extremely disappointed with my experience using Poparide. My account was permanently blocked after receiving a warning, even though I had already reported that I was having issues receiving app notifications on my phone.

For an app that depends heavily on timely communication between drivers and passengers, reliable notifications are essential. If users are not properly receiving booking requests, messages, or important updates, they should not be permanently penalized without a fair manual review.

After reviewing Poparide’s Terms of Service, I understand that accounts may be restricted in certain situations. However, there should be a clear review process before applying a permanent block, especially when the issue may be related to a technical problem with the app’s notification system.

I have requested that Poparide confirm the specific booking, cancellation, no-show, or complaint that led to the block, whether the issue was verified, whether I was found at fault, and whether my reported notification issue was considered. I believe users deserve transparency and a fair opportunity to explain their side before losing access permanently.

Poparide needs to improve its account monitoring, notification reliability, and appeal process. A permanent block should not be applied without properly considering technical issues and user evidence.
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Fácil à conduit

App très facile et rapide

Popping-A-Ride

Such a wonderful and convenient experience. Thumbs up!

Account Deactivated Permanently

Dear Poparide,

I’ve been using the service now for quite sometime ever since I lost my job and it’s been good so far. The interface and everything is very easy to navigate and accessible.
However my account got banned the first time stating I violated the platform policy, No investigation or whatsoever But after about 2 days or so my account was reactivated.
What happened was that a passenger which I picked up from Yorkdale Mall to Montreal had reported my account saying I accepted “Cash Payment” outside the app, whereas I didn’t. As per my account that day I had a full ride and everyone paid on the app as always.
Just recently my account got suspended again because a lady booked a ride and didn’t show up on time at the pick up location. I waited for over 10mins and tried calling her,
She said “I won’t be travelling again today But rather on Monday.
I had to leave since I had other passengers abroad.
Two days later my account get deactivated permanently..

Now Poparide please tell me how this is my fault or how did I violate the apps Policies?
Also it would be nice if the platform states or provider drivers/users with the exact policy violations.

Please kindly look into my issue and resolve it thank you.
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Good experience

Very good experience.

Good appl

Very easy to use

Amazing trip

It’s quite an amazing trip

Does not show all the rides. And can't send messages to the driver.

It filters the rides and not showing ALL the rides for that day. And You need to a "request of ride" first before you can message the driver. Can't message the driver for inquiries.

Block my without notifying

Suddenly this app blocked me without notifying. Ready DISAPPOINTED IM USING RIDESHARE.com and kangride app

Awful customer service

No possibility to contact customer support via phone (just a low level AI chat), if the driver doesn’t show up you cannot do anything.

no way to contact driver before booking anymore

great app, cheap rides, but they removed the ability to message drivers before booking. very weird, as you could msg them months ago but now you cant. its giving money hungry company

Reliable

Reliable for intercity rides. Try it and see the difference.

Smooth riding

Very clean

Doesn’t even work

There was no option of verifying full identity in advance and when I got my first trip, it asked me to verify but then got stuck at verifying license details. Useless!

Excellence

J’aime très fort cette application pour être ma première fois je suis vraiment contente

Cool

Cool