Fast & easy
Great experience, easy use compared to other apps.
Worked for Me
Finally found one open. Had to download the app fill out the forms and then I was ready to charge. Easy Peezy.
worst charging app ever
always crash for not reason and not shortcut and automatic available
Cannot login
Plz fix
Rubbish app
I’ve had the app downloaded from a previous charging session. As I’m attempting to charge, there is a message that the app needed to be refreshed for the most updated version. ?? FFS doesn’t this company know app development? Then, my car app shows I’m charging but the power flex app doesn’t show it. Can we say disconnect?? I’m glad I rarely use this company to charge while on the go. Just rubbish app. App development isn’t rocket science in today’s world.
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Terrible
Never works, always some issue.
Bad app, bad service
Just trying to charge my car shouldn’t be so difficult. l had to download the app first, ok makes sense. Then I immediately had to upgrade the app, lame. The QR code had marks on it so it wouldn’t scan, had to type in manually. Then I needed to add money to the wallet. Then I had to add more money to cover the “estimated charge.” I didn’t even want to charge the car all the way but had to tie up $50 bucks in the wallet anyway. And then when I think I’m finally going to actually charge my car I discover that the CCS plug can’t be used with the adapter that came with my 2022 Tesla. Some signage would’ve been really helpful! So now that I’m out $50 and 20 minutes of my life that I’ll never get back, I’m driving to another charging station that I know will actually work.
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Complicated
Of all the EV charging apps I have used, the setup for PowerFlex was not user friendly. It took over half an hour to get it going and sort out the wallet requirements. It would not allow me to only request for 2 hours of charging in advance. It kept defaulting to the full charge time and price and adding funds was difficult to navigate.
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Terrible
Literally doesn’t work with the Apple password manager
Bad first time login experience
I cannot create an account and scroll down to hit continue. The keyboard does not collapse so I can get to the button. I gave up after 4 tries. Fix it. Latest 26.2 release.
Tedious setup vs ChargePoint
I drive a Tesla so I’m used to zero effort charging. I set up ChargePoint very easily using ApplePay and have used that often. PowerFlex is so tedious in comparison, asking questions about how much I’m going to charge when I just want to plug it in and go. I gave up. Using a QR symbol which was damaged made it even more complicated. ChargePoint works with Apple Wallet soooo seamlessly!!! I wish all these non Tesla chargers would simplify the process. If you drive a non-Tesla you probably think I’m whining but you don’t know what you’re missing!! 🤓
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Fraud company
Stole funds and won’t return them. Do not trust this company.
Epic fail of an App and system
Perfectly example of why Tesla charging is far superior. You can’t tap to pay at the PowerFlex parking box, it makes you download this horrible app, create an account, add a separate payment method, and pre-pay more than you need. And the flow of the app takes forever to load or asks to restart. Far too many steps to do a simple charge - that’s more expensive than other chargers. Definitely bad experience. Never using again.
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Response from developer
We are sorry you had a frustrating charging experience. We just rolled out a Guest charging experience which allows charging without downloading an app or creating an account. We are currently working on equipping public sites, so stay tuned!
The most singular worst experience I've ever had using the charging app
It's the most wonky unreliable poorly design charging app I've ever seen in my life. Why is this require me to specify how long I'm going to charge just charge the car until I'm done it doesn't allow me to add payment methods. It's clearly a hacked app pretending to be a native app and works worse than either.
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Location Services Eats Battery
Overall the app is ok as far as usability is concerned. Generally activates and initiates charging fairly quickly wherever I’m in need of using it. When the charger is underground however it can hang in just locating the charger but it works most of the time.
My biggest gripe is the need for it to constantly use location services and thus is a massive battery eater for your phone. Shutting off the app while charging just increases both inconvenience as well as the UX when you return to your car and want to stop charging. If you leave the app running in the background it’s practically hemorrhaging your phone battery at an accelerated rate. This alone makes me hate using this app whenever I have to use it.
My biggest gripe is the need for it to constantly use location services and thus is a massive battery eater for your phone. Shutting off the app while charging just increases both inconvenience as well as the UX when you return to your car and want to stop charging. If you leave the app running in the background it’s practically hemorrhaging your phone battery at an accelerated rate. This alone makes me hate using this app whenever I have to use it.
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Get a website
Why did I need to download a 60mb app (in a parking garage with poor cell service) in order to use an app for charging that STILL ULTIMATELY OPENED A WEBVIEW to add payment info (in forms that didn’t support autofill)? And that was AFTER forcing me to create an account (in forms that didn’t support autofill!) for an app I’m never going to use again. I gave up somewhere around the 10 minute mark. Get a website.
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Pain in the everything
This app wastes your time. No point using their charge network. They don’t understand user experience
Poor excuse for an app
Won't even let me sign in after they pushed some sort of web update to the app. Feels janky all around and not like a native app. Poor coding job.
Terrible onboarding
From driving up to a PowerFlex charger for the first time to actually having the car charging was 17 minutes standing in the cold. No guest mode. Auto fill for personal info and credit card was nonexistent. Some places in the app supported Apple Pay and some didn’t. The weird UI made it seem like it was impossible to charge my car for less than 9 hours and 36 minutes. There are pages that have both a (tiny) Submit button and a (large) checkmark button, which do very different things but neither provide any useful feedback. (Spoiler, the submit button is the one you want to press first)
It’s 2026. The most this process should require is: scan a QR code, tap Sign in with Apple, tap pay with Apple Pay, walk away from the car. If there are benefits to telling the app what kind of car I have, how many miles I want to add, or how much I want to fund my account, great, let me opt into that later when I have time.
Once I actually got the car charging, the status in the app kept disappearing or giving bad info.
There was someone parked next to me also struggling through this process and they gave up.
All around an extremely poor experience.
It’s 2026. The most this process should require is: scan a QR code, tap Sign in with Apple, tap pay with Apple Pay, walk away from the car. If there are benefits to telling the app what kind of car I have, how many miles I want to add, or how much I want to fund my account, great, let me opt into that later when I have time.
Once I actually got the car charging, the status in the app kept disappearing or giving bad info.
There was someone parked next to me also struggling through this process and they gave up.
All around an extremely poor experience.
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Ugh
Never works
