This app and charging system sucks
You have to unplug it and plug it back in 40 times before it actually starts charging. This company sucks
Can’t delete account
Why have a feature to delete your account by not have it work? I sent comment in about this before but it’s still not working even after this last app update.
Confusing
The setup is confusing. Decided it wasn’t for me so wanted to delete my account, it won’t let me. The app gives the me the box to check “I want to delete my account” but nothing happens after that. No option on their website to delete an account either.
Terrible experience
I needed to charge our EV at a hotel charger at 10pm at night. I downloaded the app and then spent 10 minutes trying to get it to read the QR code, which was so bright my phone couldn’t pick it up. I finally had to go back inside the hotel and get my partner’s phone so I could light up the VERY LONG unit ID and type it in. Messed up the typing, had to do it again. 20 minutes later I got it to work. Came out at 8am and it had only added maybe 12kWh, meaning I needed to go to a fast charger anyway. What a waste of my time. I’ll never use PowerFlex again.
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Horrible
This is the absolute worst charging app I have ever used. Good luck setting up an account and getting a payment method stored. I have tried three times on two separate occasions. This is the kind of bad user interface that makes EV charging a nightmare
Functional with difficult payment
Once you’re set up it’s fine, using the camera to scan a station is easy enough. The process for adding or modifying payment seems designed to try and funnel users to a subscription, changing the Pay as you Go card info took a couple of attempts, and that was after figuring out that a status indicator was also a button.
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Cumbersome difficult app
App is annoying and difficult to use. Didn’t charge my vehicle despite charging me. Not a fan of this app. Hate on Elon all you want but at least his app and charging works.
Fast & easy
Great experience, easy use compared to other apps.
Worked for Me
Finally found one open. Had to download the app fill out the forms and then I was ready to charge. Easy Peezy.
worst charging app ever
always crash for not reason and not shortcut and automatic available
Cannot login
Plz fix
Rubbish app
I’ve had the app downloaded from a previous charging session. As I’m attempting to charge, there is a message that the app needed to be refreshed for the most updated version. ?? FFS doesn’t this company know app development? Then, my car app shows I’m charging but the power flex app doesn’t show it. Can we say disconnect?? I’m glad I rarely use this company to charge while on the go. Just rubbish app. App development isn’t rocket science in today’s world.
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Terrible
Never works, always some issue.
Bad app, bad service
Just trying to charge my car shouldn’t be so difficult. l had to download the app first, ok makes sense. Then I immediately had to upgrade the app, lame. The QR code had marks on it so it wouldn’t scan, had to type in manually. Then I needed to add money to the wallet. Then I had to add more money to cover the “estimated charge.” I didn’t even want to charge the car all the way but had to tie up $50 bucks in the wallet anyway. And then when I think I’m finally going to actually charge my car I discover that the CCS plug can’t be used with the adapter that came with my 2022 Tesla. Some signage would’ve been really helpful! So now that I’m out $50 and 20 minutes of my life that I’ll never get back, I’m driving to another charging station that I know will actually work.
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Complicated
Of all the EV charging apps I have used, the setup for PowerFlex was not user friendly. It took over half an hour to get it going and sort out the wallet requirements. It would not allow me to only request for 2 hours of charging in advance. It kept defaulting to the full charge time and price and adding funds was difficult to navigate.
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Terrible
Literally doesn’t work with the Apple password manager
Bad first time login experience
I cannot create an account and scroll down to hit continue. The keyboard does not collapse so I can get to the button. I gave up after 4 tries. Fix it. Latest 26.2 release.
Tedious setup vs ChargePoint
I drive a Tesla so I’m used to zero effort charging. I set up ChargePoint very easily using ApplePay and have used that often. PowerFlex is so tedious in comparison, asking questions about how much I’m going to charge when I just want to plug it in and go. I gave up. Using a QR symbol which was damaged made it even more complicated. ChargePoint works with Apple Wallet soooo seamlessly!!! I wish all these non Tesla chargers would simplify the process. If you drive a non-Tesla you probably think I’m whining but you don’t know what you’re missing!! 🤓
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Fraud company
Stole funds and won’t return them. Do not trust this company.
Epic fail of an App and system
Perfectly example of why Tesla charging is far superior. You can’t tap to pay at the PowerFlex parking box, it makes you download this horrible app, create an account, add a separate payment method, and pre-pay more than you need. And the flow of the app takes forever to load or asks to restart. Far too many steps to do a simple charge - that’s more expensive than other chargers. Definitely bad experience. Never using again.
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