Money guzzler
The app is not intuitive at all, and makes it very difficult for new users. Also, you can't change the type of payment if you're "in an active session". So you have to completely exit your session to switch the settings of paying per charge instead of PowerFlex keeping your card on file and constantly taking money from it. The EV model information is also incorrect; it tried to have me pay $50+ for 12 hours for my hybrid plug-in car that only goes 60 miles max and takes 2.5 hours max to charge which normally costs me <$6. It's a bad system and a bad app and not worth it for a single/few time use. I'm a student at UC Davis and they're forcing all EV drivers to pay through PowerFlex instead of through our normal payment app (which we still have to pay), because both the university and PowerFlex want to flaunt their "eco friendly" political stance but make it impossible for actual EV drivers to use their services.
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Terrible
Terrible app. When trying to view charging info it rarely works. Constantly says something went wrong. I’ve made sure the app is up to date and I have a strong cellular signal. When it does work majority of the data doesn’t show anything.
The Best Charger
This is the best charging station. Clean and well maintained. And near Old Town Monrovia. Lots to do while charging. I wish there’s more.
First time at Powerup Pasadena
I had hesitations for the time it would take to charge my Kia niro with only 50 k/w but it didn’t take very long and I am glad to be on my way!
Also I was on the left side of the fence kinda under a tree so it was shaded and very nice on a 76 degree day
Also I was on the left side of the fence kinda under a tree so it was shaded and very nice on a 76 degree day
Difficult app
I’ve never seen an app that is so difficult to use! I put money on it and I can’t even use it!! 🤦🏻♂️
terrible
100 steps just to charge my car
Best example of a vibe code app by a 2 years old
Imagine opening the charger which tells you, yaaay we now have an offline mode, do you wanna try it. And you tap on yes. And then you wait 5 minutes in a “loading” screen and then it takes you to the login screen again :)))
Then it ask you to fill out a 10 page 100 question form just to be able to start the charger. And after you filled out everything and press ok, the app just happily looks at, the button flashes and does nothing.
Then it ask you to fill out a 10 page 100 question form just to be able to start the charger. And after you filled out everything and press ok, the app just happily looks at, the button flashes and does nothing.
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Perfect
PERFECT SPOT
Terrible
Expensive and terrible platform. Slow charging speed and overpriced power that leaves me better off at a supercharger 100% of the time. Awful app and charge points. Garbage company.
Payment problem
This app forces you tu get a subscription before charging. It doesn’t allow you to pay with a card. Gives an error message every time even if your card has funds in it.
Simply can't pay and charge
Can we just scan the QR code and charge? Why do I need to specify how many hours / many miles to proceed to charge. Make it easier to use the app and charge
Not a mobile friendly mobile app
This is the worst app I’ve used in a while. The payment portion is not intuitive at all and because I made too many attempts, I had to wait 45 minutes before being able to attempt again. This is while I was already fairly low and picking someone up from the airport. Not sure why this app is seemingly designed for user failure.
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This app and charging system sucks
You have to unplug it and plug it back in 40 times before it actually starts charging. This company sucks
Can’t delete account
Why have a feature to delete your account by not have it work? I sent comment in about this before but it’s still not working even after this last app update.
Confusing
The setup is confusing. Decided it wasn’t for me so wanted to delete my account, it won’t let me. The app gives the me the box to check “I want to delete my account” but nothing happens after that. No option on their website to delete an account either.
Terrible experience
I needed to charge our EV at a hotel charger at 10pm at night. I downloaded the app and then spent 10 minutes trying to get it to read the QR code, which was so bright my phone couldn’t pick it up. I finally had to go back inside the hotel and get my partner’s phone so I could light up the VERY LONG unit ID and type it in. Messed up the typing, had to do it again. 20 minutes later I got it to work. Came out at 8am and it had only added maybe 12kWh, meaning I needed to go to a fast charger anyway. What a waste of my time. I’ll never use PowerFlex again.
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Horrible
This is the absolute worst charging app I have ever used. Good luck setting up an account and getting a payment method stored. I have tried three times on two separate occasions. This is the kind of bad user interface that makes EV charging a nightmare
Functional with difficult payment
Once you’re set up it’s fine, using the camera to scan a station is easy enough. The process for adding or modifying payment seems designed to try and funnel users to a subscription, changing the Pay as you Go card info took a couple of attempts, and that was after figuring out that a status indicator was also a button.
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Cumbersome difficult app
App is annoying and difficult to use. Didn’t charge my vehicle despite charging me. Not a fan of this app. Hate on Elon all you want but at least his app and charging works.
Fast & easy
Great experience, easy use compared to other apps.
