I was a customer maybe let say 8 years until i moved to another workplace, years after i found out that my company does allotment too, so i tried, they give me my spending limit and it was big spending limit so i ordered on oct 4 and then after placing the order maybe later that day, my order was cancelled, so i called and they said i call back after 3 days, then i called 3 days after they said no answer yet call back after 5 days that they will escalate the problem and so i did call back after 5 days, then yet again nothing, they said call back again after 3 days and again escalate the issue, and so i waited again, then i got an answer after 3 days that there was an alert or fraud that my SSN was wrong that they advice me to check with our HR, i told them there is no way my HR Gave diff. SSN or i submitted a wrong SSN especially if you are a gov employee and been ordering with them for at least 8 yrs, so they told me to call back again after 3 days, then again i called back and told them that i called my employer and they have the right SSN, and again they have no answer and said call back after 3 days, then i called again and ask whats happening with my account, and then again no answer and call again after 3 days and again escalate my issue, today is oct 31 almost 1 month and no answer and call again after 3 days, this business is ok cause you can aquire applince for a little payment, i have purchase 2 large led tv, shoes, go pro, perfume, raybans but when you start have problem nobody can help, customer service hands are tied they cant fix the issue cause. So im here still waiting. Good luck to me and to you guys
Show more