PureGym User Reviews

Customer Experience

Positive experience23.5% of reviews
Neutral11.5% of reviews
Negative experience65.0% of reviews

~ Based on 494 written reviews from the US App Store.

What users say

Is PureGym Safe?

PureGym appears safe based on user ratings. AppsHunter Safety Score for PureGym is 95/100.

This assessment is based on 220,398 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
1.7% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 1,226 App Store ratings for PureGym.

Is PureGym Legit?

PureGym appears to be a legitimate app. AppsHunter Legitimacy Score for PureGym is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Log in every visit

Used to be a great app and very reliable but over past 2 weeks I have to log in fresh every time I use the app. So annoying!

Buggy app

Not sure what’s happened but I noticed an app redesign - which seems nice. Recently though the app has been getting worse and worse! Constantly getting logged out, it’s extremely slow to load, especially when trying to load the gym access section. Also find loading between tabs to be slow - what has happened?!?!
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App Log Out Issues

Please sort this, it is becoming increasingly difficult to actually access your gym never mind leave the place, with the app constantly logging out and taking you off to another page to resign in again! Frustrating and time consuming. It also keeps congratulating me now, when I eventually do sign in, on reaching an achievement from May, fix this please!
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Crashes on opening

Crashes on opening everytime and means I need to login again. Really frustrating.

Login Problem

Why Its Log Out Every 2 Minutes

Crashing

App keeps just logging me out everytime i go back on it…

Keeps signing out

Why does this bloody app keep
signing out by itself?

Keeps logging me out

The app seems to be very good but it always logs me out forcing me to sign back in. It can be very annoying especially when I don’t know my pin off by heart and can’t access the building without it!

Useless

Used to work fine, but now it logs u out every time and doesn’t remember your pin so you have to start from scratch each and every time u visit the gym.

App does not work properly

App keeps logging me out, then have to start from the beginning. Is not counting correctly the times I’ve been to the gym, this is happening for few weeks already. Tried do reinstall and didn’t work. Really annoying

Buggy

Since last update the app logs me out every time I use it. Frustrating.

Constant logout

Works great when logged in, but once the app has been closed in the background for a short period of time it logs you out. Logging back in is slow and keeps showing the same messages about notifications every time. Very frustrating and makes me not want to use the app at all.

Logging issue

Hi Team - recently I have observed that my app on iOS logs off and need to login every time whenever o visit gym. I tried reinstalling the app but it has not worked. Can you pls check. Thanks.

Very glitchy app, constantly logs out

App takes minutes to load, frequently decides to log me out, as I’m stood outside the overpriced gym, then takes ages to log back in. Will often then do the same on exit. Scanning the QR code doesn’t work half the time, have to enter the unnecessary only long PIN to exit. Thankfully there’s never been an emergency when there’s four people trying to leave, clearly all having the same problem.
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Broken

You have to log back in every time you use it.

Keeps logging me out

Keeps logging me out everyday - showing ‘something went wrong’, then need to log in again and reselect all the locations. Otherwise it’s a good app

Logging in

I love the gym but for the last couple of weeks the app keeps logging me out. Really frustrating as I keep having to log in to make / check bookings

Logging us out

Everyone in the gym are getting logged out from the gym on a daily basis

KEEPS LOGGING OUT

constantly have to log in

Constant glitching

Error messages, logs me out and keeps congratulating me on an achievement 4 years ago