Timetable
Would be good if you could view class by day or a week rather than having to scroll all the way down to find the day you are looking for
Just do it
Was a bit unsure at first but 5 sessions in, I’m really enjoying it. No one judges, everyone is on their own journey. Good range of equipment, just go and do it. ❤️
Poor performance
Really poor app that keeps refreshing whenever you click on a button, navigate from one menu to another. Takes 20 sec each refresh, really frustrating. Very poor user experience on iPhone
Classes are great
I’m a gym classes girl and pure gym offers a great variety and trainers. Also the class times are all sorts so you can either do early morning before work or late evening after. Great gym for reasonable price 🙂
App links
Why can i not access my details or membership, there us an arrow there but nothing happens when I try to click? Not good
Customer service, not helpful
Custer services isn’t the best with resolving issues.
Unable to access
For some reason the app is now not loading correctly. You’re taken to the general PureGym home page then when asked to log in, the correct details are not recognised. When requesting an email PIN reset, the emails are not being generated to me. Very frustrating.
It’s ok
A bit of missing dumbbells and some machines had broken lines or hooks but generally is ok. Only sometimes me as women feel ignored by male - they not asking just try took your equipment when you have break before sets, they acting like not see you at all, like you are just air but is only on machines, in other areas I never feel disrespectful.
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It is pure!!
I’m loving the pure gym. It’s just what I needed for me.
Outstanding
Friendly and welcoming environment
Work it
Quality just quantity
Unprofessional
I use the PureGym at First Street. I brought my mother in using bring a buddy code, Callum Brady walked up to me and asked if I had membership I said yes. I came in with my code, I had no plans to use the gym just to escort my mum. We went upstairs and he sent another colleague to come and harass us asking for code, I eventually showed him the two separate codes he apologized and said Callum said I was rude. Two days passed I met Callum to clear any misunderstanding and see where I was rude and apologize, Callum said I should leave him alone and take it up with management. Dismissed me and threatened to suspend me. My mental has not been good ever since this encounter, the gym is a lifestyle for me and now everyday I come to Fidst Street gym and I see Callum I would not be comfortable. I had a horrible experience with Callum Brady at the Manchester First Street Gym.
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Slow
Always slower than just entering the door code. It doesn’t even show opening times in the app, it opens the website.
Utterly sick of standing at my gym front door!!!!!!
SERIOUSLY get the he gym access sorted, before you load up all the rest of the bloat where in your app have the gym access start, the amount of time I have to stand like an idiot waiting on gym access QR to load is frankly a joke! I don’t use your rubbish app for anything but gym access, so have it load instantly…. INSTANTLY or have a second app just for access with the QR code already loaded by background syncing so loads instantly! I am faster taking a picture of QR code on my phone and replacing it every 2-3 days when you refresh the codes….. SORT IT NOW!
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Noooooooo!!
I was looking forward to this gym opening but it has been a HUGE disappointment.
1. No sanitising stations
2. Rammed with equipment…no layout plan.
3. Not much equipment as space is very small.
4. Awful music which is deafening. I had my headphones on and was not able to hear my own music through them.
This gym is an absolute disaster.
1. No sanitising stations
2. Rammed with equipment…no layout plan.
3. Not much equipment as space is very small.
4. Awful music which is deafening. I had my headphones on and was not able to hear my own music through them.
This gym is an absolute disaster.
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Alfie
I was due to do a class today, as only two of us turned up. Alfie suggested a 30 min PT session. He was very knowledgeable and showed us all the different machines and how they should be used. He then showed me some stretches and other things I could do to help my posture. I am very new to the gym and he didn’t make me feel stupid. He encouraged me and listened. I appreciate his time and his help, It definitely went a long way and I come away from the gym excited to go back. So thank you.
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App got lost of glitches
Good App for range of exercises but glitches need to fixed exercises getting changed automatically
Multi gym
I love pure gym knowing in my job I can use the same kit we’re ever I go. Although multi gym should be everywhere. Change the price accordingly.
App could be better
It might have had a glow up but you still can’t add the booking to your calendar.
Kettles
Can we have a kettles class
