Classes are great
I’m a gym classes girl and pure gym offers a great variety and trainers. Also the class times are all sorts so you can either do early morning before work or late evening after. Great gym for reasonable price 🙂
App links
Why can i not access my details or membership, there us an arrow there but nothing happens when I try to click? Not good
Customer service, not helpful
Custer services isn’t the best with resolving issues.
Unable to access
For some reason the app is now not loading correctly. You’re taken to the general PureGym home page then when asked to log in, the correct details are not recognised. When requesting an email PIN reset, the emails are not being generated to me. Very frustrating.
It’s ok
A bit of missing dumbbells and some machines had broken lines or hooks but generally is ok. Only sometimes me as women feel ignored by male - they not asking just try took your equipment when you have break before sets, they acting like not see you at all, like you are just air but is only on machines, in other areas I never feel disrespectful.
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