Error keyboard
The pop up keyboard to enter your user name and password does not work. Can’t login to account.
Delay
Equipment delay is unreasonable, no Wi-Fi in half my house…. No idea when Wi-Fi pods will be available.
Useless
What’s the point of an app that takes you to the phone web browser and still doesn’t let you do anything?
No network info
This app is mostly for upselling not for customer satisfaction and network info. Network info is unable to load.
Useless app
Internet is down, app sends me to a bunch of links that provide no help. Getting ahold of a human with this company is impossible. Will be canceling my service with my credit card company as it’s impossible to speak to a person with quantum. Honestly stay away, you’ll never get the speeds the advertised anyway.
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Terrible
Fiber optic is the only way to go. It is great. However the “app” is worthless and has not worked for a week. Even when it “works “it is unresponsive and not worth the effort. BAD.
It is truly a very bad company.
I do not recommend this company at all; their service is terrible. The internet goes down, and you have to wait almost four days without service until a technician comes to your home.
Useless app
This app is useless. It gives you errors whenever you try to do anything on the app. I can’t even restart my router with it. I should not have to reach out to support every time I need to update my password or restart my router.
Unsafe and unsecured Won’t block websites for entire household
It won’t block websites for entire household. It will only block per device and profile
Worst Service Provider
The Internet is fast when it’s up, but you’ll have to wait a week or more for service anytime it goes down, the chat support is useless.
Bad rap
Enough said.
Terrible experience so far
My power has gone out twice and it’s resulted in a multi day internet outage for no reason. I will be switching to Xfinity because this is ridiculous. I work from home and they can’t send someone out for two days. It shouldn’t require a tech visit for a power outage. Unbelievable
Useless
No functionality. Error messages for virtually anything useful. I’ve duplicated my experience with friends who are also having problems. iOS
Unreliable
App often fails to connect. Needs a serious overhaul. Wish I had not switched to Quantum. Entirety unreliable internet and app. Hugely disappointed.
App needs work; Internet is great
This app is a disaster- continuously get logged out and 403 Forbidden screen when trying to rejoin. If for whatever reason your phone’s internet isn’t available it breaks your FaceID login and takes a lot of retries to get back in.
Useless
The app is practically useless. It won’t let me change or update anything on my network, but somehow the ads load perfectly every time.
Not reliable
I have issues at home and my business all the time
Down more than up
Installed 13 May. Been intermittent after 2 weeks. Then down since. 3 tech visits, tickets cancelled. Poor service. Reactivated Comcast NOW in 20 mins. Fiber still on surface. My neighbor has them for year and his fiber still coiled up in his yard!
Terrible app
I’m glad to see that I’m not the only one that can not get this app to work, i can’t change my long password nor check the devices attached to it. If any previous tenants wanted to get on my internet they totally could. The app is terrible.
Ughhh
Nothing of mine is able to connect I have changed for what no internet this sucks the big one
