Customer support
Customer support is so bad like they will leave you on delivered for hours without attending to you. This is the worst customer support I’ve seen to date.
Scam
Funded my wallet twice and it didn’t reflect in the wallet and their customer service is so slow
poor service
poor customer service and no direct deposit of transaction above 500 you might not even get you money for months
Good
Ok
Unable to withdraw my naira balance
Why can’t I withdraw money?😭
Payment returned and rejected even
Payment rerun and rejected even with the micro deposit return since you move too lead and your banking partner refuse to process payment and payment guide for people you people will loose so much customer why can’t you continue with wellsfargo everyday works better then and I love that time but till now this is getting everyone to know that Raenest is now rubbish pls don’t use anymore
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USER FRIENDLY
Using this app has been so smooth. It really saved me when I was in a bind, at the airport & needed to pay for an E-Sim. Please o! Don’t stop with the good work!
Best in class
Tried competitors and i am staying with Raenest
Hmm
I missed when it was geegoay. Seamless transactions is a big deal now. It's no longer seamless
Best dollar app in Ghana
Very good app for creating dollar cards. I use it to pay for my online orders. Fast MoMo deposit and withdrawal. Highly recommended.
Great customer service
I just love Raenest,they have this fast tracking of issues despite their large database, customer service is superb you can email them directly to rectify your issue.
Splendid
Awesome
Nice
Good
Poor customer service
Late customer service attendance
This is a fraudulent service
They have refused to refund my money for 2weeks now , even thought I told them my daughter needed it for surgery , now she’s dead all because of this company , until now still no refund
Raenest is a scam app 🤬🤬
This over 24 hours my sender sent me another £30 to my account and I haven’t received it till now please what’s going on with this Raenest app I need my money on my account or else I will report you to the social media and the federal Reserve System (FED)
Raenest is a scam app 🤬🤬
Raenest is a scam bank app and this always happen everytime I use it. Someone sent me £30 to my account and it be same person sent me £20 again since June 25th till now and i haven’t received my money. Please I want the Apple Store should close down this App cos they always reap my money always every I hate this app 🤬🤬🤬
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Very poor service, data and biometric information theft
I got on the app because it was recommended to me but they don’t work with the local bank in my country and I couldn’t set up a usd account with them and I decided to delete my account, their customer support making a very ridiculous request of asking me to make a video why I need my account deleted, I’m taking down my account because of my data privacy and protection but it seems they have a fraudulent need for my personal information, tell me why clicking delete on the app doesn’t delete my account outright, if you’re not looking to steal my information and bio metric data why do you need a video recording reason why I need my account deleted. Zero stars, don’t trust them with your information or money ever
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Response from developer
Hi, we're sorry to hear about your experience. The video verification is a security measure to confirm the account owner before processing an account deletion request and to help protect customer accounts. We'd like to look into this for you. Please share your Raenest Tag, and we'll review your case and assist you further.
I’m so impressed they listened
I wrote and they acted upon it I’m so impressed, it’s such a relief that I don’t have to go through all the conversion’s to transfer funds from the main account to the usd card oh all I’m simply saying is thank youuuuuuuuu!
Poor support
DO NOT download or use Raenest. Unless you have patience to wait weeks for your funds. It will end in tears. Stay safe
