RecoveryOne User Reviews

Customer Experience

Positive experience72.9% of reviews
Neutral6.3% of reviews
Negative experience20.8% of reviews

~ Based on 48 written reviews from the US App Store.

Is RecoveryOne Safe?

RecoveryOne appears safe based on user ratings. AppsHunter Safety Score for RecoveryOne is 90/100.

This assessment is based on 184 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
3.3% of ratings suggest some concerns
6.5% of ratings point to a risky experience

~ Based on 184 App Store ratings for RecoveryOne.

Is RecoveryOne Legit?

RecoveryOne appears legitimate, with a few gaps. AppsHunter Legitimacy Score for RecoveryOne is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

iOS 26.4.1 broke audio

The exercise counters audio stopped working with iOS 26.4.1 the video audio still works, but not the exercise countdown timers

Very helpful with my Knee pain

I say RecoveryOne is my saviour, after being at doctor multiple times, worried about bone cancer. Somehow I came across the RecoveryOne app, made my appointment and followed the sessions without skipping a day, and boom I felt better after two years suffering from knee pain. This is what I need, I wish I could’ve found it earlier, but nothing is too late. Easy to set up an appointment and the PT doctors are very compassionate and helpful in the video call session. They set my exercises routine and sessions, and they responded fast enough for all my questions. Overall this app is amazing and works great for people like me. Minor bugs with the app, but they don’t change my opinion on this app or their service
Show more

Audio Never Works on IPhone 16 Pro

The audio never works for me on this app on my iPhone 16 Pro, which means I have to see my phone while doing exercises. In addition, I don’t like the way it doesn’t let me remove exercises or change the order of them, before starting the session. Very disappointing app. The other app I have used to supplement PT is MedBridge GO and that makes this one seem really lacking. It’s too bad, because the idea of having an app for PT from home is a good one, but this app is sub-par.
Show more

Back to the basics

I’m nearing 60, and while I’ve been very active in the past, for the last few years I’ve allowed my arthritis to get the better of me and became pretty sedentary. When even walking more than a mile was leaving me feeling stiff & sore, I took advantage of the offer of this program from my insurance company and got back to the very basics of strength & mobility.

This program is working like a charm; just one star off because the audio cues just stopped working in the app and from time to time make a brief reappearance only to stop again. Have tried restarting the program, turning mute on & off, even restating my phone. Seems pointlessly sloppy of the developers to let that persist.
Show more

No excuses

Recovery One makes rehab doable in the comfort of your home with excellent results. Very comprehensive and comparable to in person therapy. I’m amazed.

Great

I do not have more stars to award. Great ppl.

Outstanding App/Service

I was hobbled by a pinched nerve in my back. I created a RecoveryOne account, and minutes later was talking with someone who was able to prescribe a course of action. Minutes after that, I was using the app for my first session. Within 2 weeks, I was good as new. The app is excellent as it guides you through customized exercises, includes great video demos, loads of info, and uses the camera to watch your performance and suggest ways you can improve your form. The materials they send you are perfect for the needs. The chat features and feedback you provide get very timely responses from people who seem genuinely vested in helping you return to better health.
Show more

More helpful than I expected

I have had rigorous PT in the past on a different injury as well as several types of treatments for my current condition. I didn’t go into it with high hopes, but it’s free through my insurance. It also seems really simple and easy. I am actually seeing progress, though, and I hope it continues.

A great concept that’s programmatically challenged

Let me start by saying that I love the freedom RO offers for PT. For something like this that requires multiple sessions a week to be useful, independence is a game changer. This review is strictly for the app itself and not the service overall, which I have found to be very helpful.

That said this app is light years from where it needs to be from a product standpoint to compete with other health and wellness apps on the market. The technology side of the app is OK… for 2005. Rife with bugs, preferences don’t seem to keep when checking boxes, audio cues are inconsistent, and the demonstration videos for more vague exercises (example: scapular depression/contractions) are very hard to understand.
Show more

Innovative and perfect for me!

I am 51 years old and don’t like having to drive across town three days a week to do PT. I have been doing Yoga/Pilates/Functional Strength Training and after a recent injury suddenly had a huge setback. I knew I could recover from the injury but wasn’t certain I wouldn’t extend or worsen the injury. Enter Recovery One. Virtual visit with a DPT followed by a plan based on what was important to me. Ways to give feedback on each set of instructions, and interactive chats. So many times in the past I would go to the orthopedist to get access to PT and I knew my injury was nonsurgical but had to have the ortho visit to ensure it. I wasn’t certain with this injury but an ortho visit reassured me of the diagnosis…meniscus tear and baker’s cyst and confirmed bone on bone arthritis in the knees. Recovery One allowed for me to do my PT in the comfort of my home, using elements in my home combined with a pack they offered up and sent out. I actually use the app on my phone and airplay it on my TV so I can see the videos clearly. Exactly what I need for my aging body to safely remain active!
Show more

Love This!

Last year, I was diagnosed with cancer. It all ended well but I thought that was bad and then decided to finally pull the trigger on a full rotator cuff repair surgery. Well now, that was insane. I had in person PT and used it fully. I also had access to Recovery One and continue to fully use it. It is fantastic! If you’re remotely self-motivated and want to recover, this is for you. Currently, I still do my shoulder PT and now am doing PT for hip bursitis (because I laid on one side for nearly a year due to the shoulder pain) and that is going extremely well. I couldn’t feel more lucky to have found Recovery One.
Show more

Exceptionally Good for You

I am 74 years old with some arthritis in my neck. The RecoveryOne app and support provide wonderful weekly exercise modules. My life is better because of RecoveryOne. I go to the gym and I am more active than people half my age. RecoveryOne is helping me stay at the head of the pack.

Very helpful

This has mostly been a great experience, but there are still some bugs to work out. I had to give up on the motion sensor because there just wasn’t enough space in my house to get it far enough away. Also having it bark orders at me about placement while I was still trying to find a good spot was annoying. I’m also frustrated with the ratings part for each exercise. Apparently if you tell it that an exercise was challenging, it may drop the number of reps to a lower odd number which is a pain if you’re supposed to be doing both sides because it leaves you lopsided. Finally, I’ve noted that an exercise was extremely painful in the ratings section and had no response or change to the routine. When you contact the trainer directly, they are quick to respond though, so it works out. Just don’t count on the post exercise ratings to do the right thing.
Show more

Bugs!

This app has more bugs into than a cheap motel. Sometimes the sound turns itself off and there’s no way to turn it back on. If you miss touching the exact spot of the check mark to add a routine by even a millimeter, it takes you to the instruction video, with no way to get back to either add or start your routine. You have to shut down your device and reboot.
The routines are great, it’s the software glitches that frustrates you.
Show more

X

Had some issues with the sound but otherwise very happy with this application

Great way to path of recovery

I had frozen shoulder, I met online with my PT, he was great in listening to my issues and created a series of exercises. I followed those using guided sessions and did my exercises 4 times a week. It has been 14 weeks since my start and I feel less pain in my shoulder and improved range of motion, I would recommend it to anyone who can follow the instructions and show dedication to home exercise and take the path to recovery. Thanks to my coach Olivia and all PTs who answered my questions and guided me.
Show more

Almost perfect

I love the app and the service. It’s super convenient. It’s helping me recover in the most convenient way possible.
One small bug, the audio cues for the start, reps, etc for guided experience often does not work.
Other than that, I’m very pleased.

Audio issues

Some days the audio counters work on the exercises some days they don’t. Completely random. Incredibly frustrating.

A Great App

I am in agreement with the review who wrote “Absolutely Amazing”. Not to take away from the app but it would be nice to have the ability to leave a message in the exercise. The feedback is always great, timely and encouraging. Another recommendation is for them to get rid of the close captioning (or at least have the option to turn it off). The captioning blocks the view on certain exercises. But these are minor (but should be fixed). Overall, it’s a great app.
Show more

Wonderful !!

As a busy working 62 YOF, I love this service!! You have the convenience of doing PT when you can and support at your fingertips. In addition, saving gas and copayments - just awesome!!