Scam
When i made my order i received seen a shipment date which i thought was weird i didnt pay much attention to it, 3 days later i get a text saying my package was delivered to my house so i go a check for it and there was nothing there, i text the support bot about it, they tell me to give it a 72 hour wait period because that happens sometimes. 86 hours later i still have received nothing now i must wait 1-3 days to hear back, very disappointing especially considering all the positive reviews
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Great to work with
Great
Great company!!
The Ro app is very easy to use. You fill out the screens, submit your payment method and the product is shipped directly to you. There is a section on the questionnaire for any issues plus you can email. I have found Ro to be an excellent company making quality products accessible to those who need them . They make the process seamless to get the medicine you need for your weight liss journey.
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Lied about $39 first month
Charged $39 to do a “health assessment” when the promo offered the first moment for $39 and then wanted to charge $300 for a prescription. Avoid!
Great company
The customer service is excellent. They are very quick to respond and very helpful.
I
I
To is Great!!
Easy, Affordable, and it works!!
A Life Saver
I had been hesitant to try GLP-1 medication for about a year. My internist kept encouraging me to give it a try but I was on so many other medications (all related to obesity) and I didn’t want add another one. Just stubborn I guess.
Then on YouTube, I saw a video featuring the CEO of Ely Lilly and he convinced me that there was little danger taking this drug and that it actually works. I had tried everything to lose weight and had little mobility so that was a concern too.
I was approved by RO.COM and they have been fabulous!
I started ZepBound QuickPen and continue to have no side effects and the weight is coming off! I have even started to exercise in my house with stepping movements- more movements and activity I have done in years. I really appreciate the continued feedback and help from RO.COM during this journey. I highly recommend this company.
Then on YouTube, I saw a video featuring the CEO of Ely Lilly and he convinced me that there was little danger taking this drug and that it actually works. I had tried everything to lose weight and had little mobility so that was a concern too.
I was approved by RO.COM and they have been fabulous!
I started ZepBound QuickPen and continue to have no side effects and the weight is coming off! I have even started to exercise in my house with stepping movements- more movements and activity I have done in years. I really appreciate the continued feedback and help from RO.COM during this journey. I highly recommend this company.
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No customer service
You cannot speak to a live person here, they also hide their phone number and if you find it on consumer's sites they will never answer. Want a refund? Dispute with your bank because they will never answer mails or calls. A Scam!
Outstanding Supporting
Legit easily it works RO real deal please you seen all ads give RO a try my opinion you can’t go wrong with
Poor communication, no extra confrontation before being charged for medication
I decided to try RO after seeing many influencers post that they had a good experience with it, and wanted to see if prices were different. I’ve been using HERS. RO’s communication is slow, they’re telling me I did not answer that I was already on a GLP1 (I did. It also asked about my dosage and side effects on it, not sure what happened on their side). They charged and processed me for a prescription (dosage much lower than what I’m already on) with no additional confirmation. Thankfully was able to cancel it and get refunded, disappointed to have lost the initial $35 member fee. But I refuse to continue to use this app. If you are wondering if you should go with this or HERS, go with HERS.
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Great but you’ll be charged double
Ro and its services are a great however beware that you need to pay for your medication AND a monthly subscription fee. Even though I read things throughly it was not very clear that this would be the case until I was charged $300 in my first month.
DO NOT SIGN UP
There is no customer service! I had to ask two questions but they made my go through a questionnaire to ask the questions then they only answered one and was an AI answer that you can find on their FAQ. It’s BS!!!! You are wasting your money to go with this company and inject something in your body when they don’t respond within a timely manner and never answer your questions like a real person.
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Bob
Great service
Scammy
Please do not use them just go to a real doctor! They word things to make everything seem cheaper and just share your card doubles
Unable to edit weight once logged!
The app does not allow edits to be made to your weight once logged for the day unless you do it within a 30 min window. Please make changes to the app so edits can be made to weight. My weight can fluctuate in the mornings and I want the option to change. Otherwise, app works great and I typically get a response from a healthcare provider within 24 hrs.
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Not trustworthy
They keep charging me after I cancel my subscription. Didn’t even started any treatments or anything and they have charged me 4 times already after cancellation. They do refund (or at least that’s what it seems like) but I don’t want to deal with this every two days.
Okay
I did lose weight using Ro… my issue is 1. You cannot get up with a provider. 2. They tell you to up your dose every 4 weeks which is false you only up your dose when you hit Plateau. So I was constantly putting my body through stress and side effects for no reason. The cost is false advertisement. My dose is only suppose to be $199 on top of membership fee .I had to pay $338 plus membership fee . also I asked for a dose to maintain my weight and the provider (which was hard to contact lol) asked me which dose I would like to use … I’m not a doctor sweetie idk. So My only happy comment is that I lost the weight I could not get off no matter how hard I tried.
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USERS BEWARE
They randomly decided to change my monthly subscription to a three month supply which I never wanted. Watch your bank account
Stop sending me those pills. I do not want them.
Stop sending me those pills. I don’t want them stay out of my bank account.
Great Alternative
There was no other way I could’ve lost that much wait as fast & as convenient!
