Rocket Mortgage User Reviews

Customer Experience

Positive experience93.2% of reviews
Neutral1.1% of reviews
Negative experience5.8% of reviews

~ Based on 2,278 written reviews from the US App Store.

What users say

Is Rocket Mortgage Safe?

Rocket Mortgage appears safe based on user ratings. AppsHunter Safety Score for Rocket Mortgage is 98/100.

This assessment is based on 179,836 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.2% of ratings point to a safe experience
1.2% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 179,836 App Store ratings for Rocket Mortgage.

Is Rocket Mortgage Legit?

Rocket Mortgage appears to be a legitimate app. AppsHunter Legitimacy Score for Rocket Mortgage is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great

Awesome

KP

Rocket mortgage sucks!! They want to charge me $190 dollars to analyze my loan to remove the PMI! These guys are a bunch of loan shark crooks!!

Jesskam77

Jesskam77

Love it

โ€œSimplicity is genius.โ€ ๐Ÿ˜ƒ

Lonely

Rocket Mortgage exists almost entirely as an AI automated company. If you want to speak with a real human being, forget it. Useless.

Good services

Great

Excellent app

Is easy to use and a great company

App review

Best mortgage app Iโ€™ve had

Payment

I like that way this app is so easy to use for making my monthly payment and additional weekly payments. Thanks

Something Is Going Wrong

After numerous attempts, I can't access the app. The account was initially set up on a web browser while speaking with a loan officer. Later, I downloaded the app, but my password isn't registering despite trying several times.

Login changes

Stop the constant โ€œyou need to sign inโ€ when face-id login is set up.

Mary Hibbitts

I have my mortgage and my home equity loan through rocket very easy to work with. Thank you Rocket

White screen prevents login to mortgage account

The app is currently unusable. When I tap to sign in, I only get a completely white screen and it never loads the login page. Iโ€™ve force-closed the app, restarted my phone, checked for updates, and reinstalled the app, but the problem still persists. Please fix this issue, because I need reliable access to my mortgage account.
Show more

Monthly Mortgage payments

Very quick and efficient, a great app

Love the app!

Love the app. Very user friendly and easy to use.

Review

Fast and easy

Super easy, always works, sometimes confusing what's needed

But feels pretty secure, and it's never "steered me wrong"

Mortgage

Easy to use

Mr.

Great app

Simple and easy

Easy to use and clear information