Rocket Mortgage User Reviews

Most Recent Highest Rated Lowest Rated

Customer Experience

Positive experience93.3% of reviews

Neutral1.0% of reviews

Negative experience5.7% of reviews

~ Based on 2,320 written reviews from the US App Store.

What users say

Summarized from real user reviews of Rocket Mortgage. Based on 180K reviews and a 4.9/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

🚀Easy and seamless application process
👍Knowledgeable and responsive customer service
💡Transparent loan options and information
🚀Quick and efficient mortgage experience
👍User-friendly app and website
👍Helpful features like amortization calculator

Negative things

🐛Inconsistent communication and updates
🔒Concerns about credit score impact
🐛Miscommunication and changing loan details
🐛Issues with PMI removal and refinancing
🐛Aggressive unsolicited sales calls and marketing

Is Rocket Mortgage Safe?

Rocket Mortgage appears safe based on user ratings. AppsHunter Safety Score for Rocket Mortgage is 98/100.

This assessment is based on 179,836 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.2% of ratings point to a safe experience

1.2% of ratings suggest some concerns

0.6% of ratings point to a risky experience

~ Based on 179,836 App Store ratings for Rocket Mortgage.

Is Rocket Mortgage Legit?

Rocket Mortgage appears to be a legitimate app. AppsHunter Legitimacy Score for Rocket Mortgage is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app

Easy to use to make payments and review your account.

Jae3700

3 days ago

Hanona

Best

Hanona 1

3 days ago

Roselyn Acevedo

Very easy, fast and good rates

AzconaR

3 days ago

Easy to use

This application easy to use

Robby Hartono

3 days ago

Whaling’s

Happy Customers

whaling2

3 days ago

Great app

Very useful and easy. Love all the info provided

The_Darian

3 days ago

Best Mortgage Company

Rocket makes everything simple and easy. No surprises

themichelsisters

3 days ago

👍

✌️

Diviyeshshah

3 days ago

Website

Very user friendly

Virwhit

3 days ago

Homeowner

Works well for me.

matt massimiani

3 days ago

Easy to work with

Very fast and easy processing

Tkessler78

4 days ago

App is useless

TheRealLadyShine

4 days ago

Daisy

Phenomenal App

Dave and Myra

4 days ago

Great Service

Superb customer service

4rell

4 days ago

The App

Rocket’s app is nothing short of great! Easy to use and faster than writing a monthly check.

vcsurf

4 days ago

Using rockett app

I have never had any problems with any task I do on this app! Good people to work with! Easy and convenience with each task

Maw-pat

4 days ago

Make principal payments

Good

COLDHAWK56

4 days ago

LOVE ROCKET MORTGAGE APP!

HIGHLY recommend this app download, you definitely won’t be disappointed. Had it for about 8 years already very easy to use.

Corey pinto

4 days ago

Solid

Rocket Mortgage just took over my mortgage and I really enjoy the app. It’s super simple and streamlined.

J Bus 77

5 days ago

Helpful

Nice to have

Ed Pennington

5 days ago

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