Buggy
The app will spontaneously pop up for absolutely no reason and come into the foreground. The red emergency button can then be accidentally pressed. This has happened many times already over the years on this new iphone 17 pro and on my previous iPhone 13 mini, but most times i was able to cancel it in time. But it just happened to me now whilst i was asleep at 1:45am, and i didn’t know. Security called me back but i was asleep and phone was on silent, so it didn’t ring. Thankfully I’m a light sleeper so i realised it and called security back immediately to let them know I’m ok!!
I am unable to tolerate this app anymore and have just deleted it. I’d probably feel a little less safe every now and again, but good riddance!!
I am unable to tolerate this app anymore and have just deleted it. I’d probably feel a little less safe every now and again, but good riddance!!
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Response from developer
Thank you for reaching out, and we are very sorry for the stress and late-night disruption this caused both you and your security team. As an actual alert was received by security, we want to audit your specific account logs immediately to identify the exact alert type and what triggered it. To help us investigate this for you, please contact our technical engineering team directly at support@criticalarc.com with your account details. We take all safety events seriously and want to help you resolve this so you can feel completely secure using the app again
Badly made app
There are many reviews stating this app is bad for policy reasons - over reliance on apps as a replacement for trust and all that, but there’s a bigger picture here. This app is just… really bad!
Whether you pick the fact that it clearly doesn’t use modern size class APIs and has some very iOS 6 looking buttons in there, this app is partying like it’s 2010, and it’s not afraid to flaunt it. But the icing on the cake was when I entered the “diagnostics” screen and just couldn’t get out of it. No back button, nothing. Does this app work? Maybe. Does this app succeed in making a few people a sum of money by selling it to people for whom “compliance” is a headline feature. Absolutely. Is it designed for people to actually use in any way whatsoever? No.
The developers will never read this, or indeed any of these reviews, as they’ve moved on to selling some other terrible “compliance” app no doubt, and I’m sure will be scrambling for the password to the GIT repo for this one when an iOS update breaks it even more than its current state. But just for me, and anyone reading this who appreciates good design, and what iOS Apps should’ve, this app deserves to be punished by a 1 star review.
You’re welcome. Do better.
Whether you pick the fact that it clearly doesn’t use modern size class APIs and has some very iOS 6 looking buttons in there, this app is partying like it’s 2010, and it’s not afraid to flaunt it. But the icing on the cake was when I entered the “diagnostics” screen and just couldn’t get out of it. No back button, nothing. Does this app work? Maybe. Does this app succeed in making a few people a sum of money by selling it to people for whom “compliance” is a headline feature. Absolutely. Is it designed for people to actually use in any way whatsoever? No.
The developers will never read this, or indeed any of these reviews, as they’ve moved on to selling some other terrible “compliance” app no doubt, and I’m sure will be scrambling for the password to the GIT repo for this one when an iOS update breaks it even more than its current state. But just for me, and anyone reading this who appreciates good design, and what iOS Apps should’ve, this app deserves to be punished by a 1 star review.
You’re welcome. Do better.
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Nice idea but…
Yes I totally agree with others that I am not happy letting the app always know my location and access bluetooth. I do not agree with the app sending notifications so with all of ghese off for me it is not going to be great.
Good App
Works and does the job to keep students safe
Quite awful
Quite awful and half-baked, and thus befitting the corporatised UK universities who undoubtedly pay the developers handsome amounts of student fee money to force it upon their “staff”. Brought to you by the purveyors of “The Leading Safety, Security, Wellbeing and Emergency Management Solution” - how lovely that the app can also dispense much needed mental health support (outsourced, canned and depersonalised), something University senior management can then refer to in their weekly mental health emails to demonstrate their passionate commitment to staff and student wellbeing.
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