SafeZone User Reviews

SafeZone
SafeZone
CriticalArc Pty Ltd

Customer Experience

Positive experience27.3% of reviews
Neutral3.0% of reviews
Negative experience69.7% of reviews

~ Based on 33 written reviews from the US App Store.

Is SafeZone Safe?

Not enough ratings yet to assess SafeZone.

Is SafeZone Legit?

SafeZone appears to be a legitimate app. AppsHunter Legitimacy Score for SafeZone is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Garbage

Absolute garbage of an app that doesn’t do anything that it’s supposed to do. Failing to check in at crucial moments, whether it’s manual or automated.

Buggy

The app will spontaneously pop up for absolutely no reason and come into the foreground. The red emergency button can then be accidentally pressed. This has happened many times already over the years on this new iphone 17 pro and on my previous iPhone 13 mini, but most times i was able to cancel it in time. But it just happened to me now whilst i was asleep at 1:45am, and i didn’t know. Security called me back but i was asleep and phone was on silent, so it didn’t ring. Thankfully I’m a light sleeper so i realised it and called security back immediately to let them know I’m ok!!

I am unable to tolerate this app anymore and have just deleted it. I’d probably feel a little less safe every now and again, but good riddance!!
Show more

Badly made app

There are many reviews stating this app is bad for policy reasons - over reliance on apps as a replacement for trust and all that, but there’s a bigger picture here. This app is just… really bad!

Whether you pick the fact that it clearly doesn’t use modern size class APIs and has some very iOS 6 looking buttons in there, this app is partying like it’s 2010, and it’s not afraid to flaunt it. But the icing on the cake was when I entered the “diagnostics” screen and just couldn’t get out of it. No back button, nothing. Does this app work? Maybe. Does this app succeed in making a few people a sum of money by selling it to people for whom “compliance” is a headline feature. Absolutely. Is it designed for people to actually use in any way whatsoever? No.

The developers will never read this, or indeed any of these reviews, as they’ve moved on to selling some other terrible “compliance” app no doubt, and I’m sure will be scrambling for the password to the GIT repo for this one when an iOS update breaks it even more than its current state. But just for me, and anyone reading this who appreciates good design, and what iOS Apps should’ve, this app deserves to be punished by a 1 star review.

You’re welcome. Do better.
Show more

Nice idea but…

Yes I totally agree with others that I am not happy letting the app always know my location and access bluetooth. I do not agree with the app sending notifications so with all of ghese off for me it is not going to be great.

Good App

Works and does the job to keep students safe

Quite awful

Quite awful and half-baked, and thus befitting the corporatised UK universities who undoubtedly pay the developers handsome amounts of student fee money to force it upon their “staff”. Brought to you by the purveyors of “The Leading Safety, Security, Wellbeing and Emergency Management Solution” - how lovely that the app can also dispense much needed mental health support (outsourced, canned and depersonalised), something University senior management can then refer to in their weekly mental health emails to demonstrate their passionate commitment to staff and student wellbeing.
Show more

Fantastic app!

This is such a helpful app, it’s really made me feel safe on campus.

Amazing Safety Resource

SafeZone is a great app to keep safe on campus and to see where the shuttle is. Also lets you access wellbeing help.

Very useful app but here is one suggestion…

Just now I used the app and managed to contact the security of the school to help me out for a non-emergency case. However, I notice that the app would not allow me to call them only but will set off the alarm by default under category of “help”, which is not emergency level. And the security was questioning me why I set off the alarm for a normal case…I was very embarrassed since I didn’t want that either. T_T I do see the different options there on the main page for different level of emergency cases. But unfortunately I have to trigger the alarm from the “help” option, which is compulsory. Ideally it would be helpful if you could give the user the choice to decide whether or not to set off the alarm for non-emergency cases, so that it would not create unnecessary panic among the people and the security team. Just for your notice. Still, good app to support people experiencing potential threatening and inconvenience. Also really appreciate our school security team from UOB ❤️.
Show more

Would be useless in an emergency

I’m in an endless loop of it asking me to sign in with my e-mail address, sending me to my university SSO, validating, showing me my details, giving me only a sign-ON button, and then telling me my account already exists. Delete.

Cannot log in

I am already signed up and trying to log in. It asks me for username and password, validates as correct, then keeps presenting me with the sign up screen as though I am a new user. So I cannot log in at all.

I mistakenly tested the app

There should be a way to cancel an emergency if you made a mistake when testing the app.

Good but immense battery draining

The idea of the app is very good, my organisation uses it. But the fact that it requires Always On location services drains my battery too quickly. Last time I checked battery info Safezone used 40% of my batter in the background in a period of 24 hours, and that’s on an iPhone 13 Pro Max with a relatively bigger battery.
There used to be an option to manually “check in” but that no more works if the Always On location prompt is turned off. For that i’d choose not to use the app anymore.
Show more

Meh

The placement of the emergency button needs to be reconsidered. Overall, the app is okay.

Good idea, poorly executed

I am required to check in for my course and to use this app. The fact that it needs continuous access to my location instead of letting me input a timesheet of is ludicrous.

The app crashes whenever I press check in timer (not sure what the button is for)

Are you kidding me?

It asks to track my location ALL the time even in the background and have my Bluetooth on , and won’t let me use the check in service otherwise. Have you people ever heard of such thing as privacy?!? What about my phones battery?! It will be just knackered. Interface is a disgrace to the IT industry. This app is disgusting
Show more

Cannot sign in

After the last update, it stopped working. When I try to sign in, it asks me to sign up instead and then tells me that my email is already registered and refuses to sign me in. This is supposed to be for security in my university!
Developers: Fix this asap please.

I love this App!!

If you are a Curtin Student you need this app. It’s highly recommended!!

Won’t take phone number entry

Keeps defaulting to an incorrect area code and won’t allow me to put it my phone number. Cannot use this app

Can’t log in

Asks for email then continues loading endlessly