Saily User Reviews

Customer Experience

Positive experience33.6% of reviews
Neutral4.8% of reviews
Negative experience61.6% of reviews

~ Based on 1,534 written reviews from the US App Store.

What users say

Is Saily Safe?

Saily: eSIM + phone number appears safe based on user ratings. AppsHunter Safety Score for Saily is 94/100.

This assessment is based on 11,078 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
1.5% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 11,078 App Store ratings for Saily.

Is Saily Legit?

Saily: eSIM + phone number appears to be a legitimate app. AppsHunter Legitimacy Score for Saily is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Data works, phone does not.

Data works as advertised. Phone number in Japan does not at all. The developer response was that Saily only does data. Funny as the app CLEARLY lists “Buy a US number to call, Text and receive calls anywhere in the world”. So Japan is… nowhere?

Read before committing

Doesn’t tell you if it’s non refundable until after you purchase the eSIM card so now I’m down 40 dollars

App download REQUIRED to activate purchase???

Super super annoying

Easy and it works

Third time I have bought a Saily Sim while traveling abroad, it’s easy to purchase install and use. Love it.

Super-easy; super-useful

I got tired of the daily fee my carrier assessed each family member when we traveled abroad. I gave Saily a shot and am completely satisfied with the results. I purchased Europe-covering, unlimited data plan for 10 days.

The eSIM was super easy to set up (great instructions) and locked in as soon as we hit the ground in Germany.

This, I believe, is a great and reliable service.
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Data works, phone does not.

Data works as advertised. Phone number in Japan does not at all.

i love you saily… genuinely

what a beautiful interface with exceptional functionality at a reasonable price. i see no reason to break loyalty

Very easy

Very easy process!

AMAZING

10/10 all day

Here’s their excuse for Iceland

We're truly sorry to hear about your experience in Iceland, and we completely understand your frustration.
We do want to assure you that Saily provides coverage in Iceland through our local network partners.
However, we acknowledge that coverage quality can vary depending on the local network provider and the specific areas visited -
Type a message
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Rapport qualité/prix top

Activation, utilisation facile! je recommande.

Lost in Jordan

Horrible , does not work in Jordan or Thailand. A waste of money.

Awful in China

Have used Ubigi previously who were absolutely flawless. Tried Saily to support the filthycasuals boys, but boy do they have a dud sponsor.
In Beijing very frequently didn’t have any data, would constantly be turning on/off the sim, aeroplane mode, mobile data etc. and that only infrequently worked. Meanwhile my partner on an older iphone with Airalo and otherwise the exact same settings had a completely smooth experience.
ADDIT: About half way to Dalian from Beijing and everything thereafter I stopped getting any reception full stop, all while Airalo continues strong. Have had to dump and buy another esim.
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Disappointing experience

Disappointing experience. I bought the Saily “unlimited” 5-day plan expecting a quick eSIM setup, but instead I was forced to download an app before I could even install the eSIM.

I’m travelling with poor mobile signal and bought this specifically for instant connectivity. Having to download an app first, with no alternative QR/manual installation option clearly provided, made the setup impossible when I actually needed it.

Travel eSIMs are supposed to solve connectivity problems, not create another one. A simple QR code or direct iOS eSIM installation option would make this much more reliable.
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Account deleted with credit

My account has been deleted with credit on it, the support couldn’t have an access on deleted account and said there’s nothing to do about it, I accessed the account earlier and I tried again I couldn’t find my details anymore, be careful with this company, unreliable, dishonest and terrible support which is limited to access information about your account
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Easy and Great Service

10/10. Thanks

No signal in Scotland

Haven’t had anymore than 2 bars of signal the entire time I used it (if I even got that). I strongly urge you to choose another E-Sim if you are visiting Scotland (I am from here originally so I know where is good and bad usually, this is just all bad)

Garbage

Doesn’t work!

Horrible service

Expensive for nothing. 20 gigabits didn’t last me a day and no notifications.

Skip Saily and just pay your cell phone provider

Worst service set up. They need to work on the how to guide because I paid Saily and then was also still charged roaming fees by my carrier. Saily service was basically useless.