Saily User Reviews

Customer Experience

Positive experience34.4% of reviews
Neutral4.7% of reviews
Negative experience60.9% of reviews

~ Based on 1,580 written reviews from the US App Store.

What users say

Is Saily Safe?

Saily: eSIM + phone number appears safe based on user ratings. AppsHunter Safety Score for Saily is 94/100.

This assessment is based on 11,629 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
1.5% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 11,629 App Store ratings for Saily.

Is Saily Legit?

Saily: eSIM + phone number appears to be a legitimate app. AppsHunter Legitimacy Score for Saily is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Vietnam & Indonesia

Been travelling Vietnam & Indonesia for 3 months very good data use and easy to follow how to set up and add new plan after 30 days

Fast, easy service

Really easy to use and activate. Data seems fast. Currently abroad. Mistakenly bought one plan and was refunded within a minute, switched to another plan and boom, up and going

Fluide

Nous facilite les démarches et c’est fluide

Response from developer

Bonjour Asanatea, merci pour ce joli avis ! 🌟 Nous sommes ravis d’apprendre que Saily vous a simplifié les choses et rendu l’expérience plus fluide. Nous vous souhaitons encore beaucoup de voyages sans souci ! 🧳

Vietnam eSIM

Easy installation. Highly recommended

App next to useless

Unlimited plan tick, mid eSIM setup query bricks eSIM install. Cancel and repurchase. Unlimited means 5Gb fast then go slow. Buy 10Gb more data which won’t activate until I reach Poland. I’m in Poland. So I can’t use the top up I’ve bought. No usage info in the app. I don’t want 60p off departure lounge I want to use more than 5Gb per day with data I’ve paid for. Utterly useless app. No refund, just credit. Truely useless
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Bad offering

Unlimited is not truly unilmated just caps you at 3gb per day

Great

It’s great thanks

good!

Great quality data, always high speed and I don't remember ever having any interruptions with the service (compared to other data esims...)
They have monthly unlimited data plans, but its kinda a scam with really limited high speed. The real unlimited data plan is just 20gbs with auto refill on because its always fast👍
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ripper app

Haven’t used it yet, but I have high expectations

Scam-sim

It will consume hundreds of MB even before you get a chance to use the data. Auto top up is a scam.

Response from developer

Hi, sorry to hear about this experience. We take feedback like this seriously. For data usage or auto top-up concerns, please contact us at support@saily.com with the details of the charge so the team can review it with you. 📩

Does not support calling UIFNs (good luck calling your bank)

For the most part, Saily has been wonderful but the moment I had a real emergency, Saily failed to be the support I needed. I needed to reach my bank’s toll free number to approve an international charge. Despite it being an “eSIM for travel” it doesn’t acknowledge Universal International Freephone Numbers which is a major oversight when reaching 1-800 numbers can be essential for travel emergencies. Keeping in contact with family has been great but now I’m jumping through hoops to make sure my hotel in Spain isn’t cancelled on me. I’m not sure if I will be using Saily again.
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Deleted the app and plans still bill me

Watch billing closely

Ts tuff

Honestly it does what its supposed to do nothing bad abt it

Saily data plan

Saily data plan is nice.

Skip this App, use the competitors

I bought an unlimited eSim in Brazil and it worked the first night, then not at all the next days when I needed actual cell service. They wouldn’t refund me the total price. Just use the competitors eSIMs instead of Saily.

Best

Best

Response from developer

Hi, thanks for the love! 🌟 Great to know Saily has been a solid choice for your travels. Enjoy every trip ahead! 😊

Great product!

Super easy to set up and no hassle from start to finish.

Variable connection

I have used this service in 3 different countries and got from good to bad service.
France good
Japan average
Malaysia bad
Very frustrating to only have LTE cover when they sell you 5g and finish your trip with plenty of data still available
The customer service was responsive and tried to help but it didn’t resolve my issues
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Travelling to Italy

The installation process was easy, however, it wasn’t clear if the plan was activated during installation since the instructions used the term “activate” to connect to a service provider for the installation.

Response from developer

Hi. Thank you for the feedback; we've shared it with our team! We're also glad the setup went smoothly for your Italy trip. 😊

Mr

Very easy to set up. Yet to use abroad.