App is useless
Unable to pay our bill, keeps failing. When you call in it fails to work there. If they can’t handle simple payments how can we trust them to handle our healthcare? Scan gets 1 star for their app and their service
Most options don’t wotk
Most options presented on this app turn red and don’t work when you click on them. Other options like looking up authorizations or downloading documents will not load or they tell you to call a representative. Pretty much useless app as far as I can tell.
Not good for iPad
Not very good for use with iPad won’t size to full screen
Website is confusing
Therapist
Thee Worse
Ask any medical professional their opinion of the worse Health Plan personnel : SCAN




