Manage your health insurance benefits, view claims, find doctors, and pay bills securely. Access your member ID card and set communication preferences. Designed for plan members to stay connected to their coverage and manage their health account.
What We Love
- 🌟 Stellar healthcare system
- 👍 Easy to use UI
- 💡 Revolutionary healthcare setup
- 👍 Great for managing insurance
- 👍 Access to all needed info
- 👍 Easy to find copays/costs
- 👍 Quick access to homepage needs
- 👍 Request ID card from app
- 👍 Looks great and easy to use
- 👍 All info available on phone
- 👍 Best health insurance app
- 👍 Love the app
- 👍 Great app
Room to Improve
- 🐛 Billing issues persist
- 🐛 ID card not working
- 🐛 App is buggy
- 🐛 Links occasionally not working
- 🐛 Provider search difficult
- 🐛 App options not working
- 🐛 Recent update not working
- 🐛 Links not loading
- 🐛 Authorization documents re-downloading
- 🐛 Frustrating user experience
- 🐛 Delta Dental plan issues
- 🐛 Payment issues
- 🐛 Confusing to use
- 🐛 Rx coverage difficult
- 🐛 Password/face login issues
- 🐛 Messages not appearing
- 🐛 Incompetent company
- 🐛 Duplicate letters
- 🐛 Cannot login on computer
- 🐛 Cannot make first payment online
- 🐛 Poor app
- 🐛 Cannot make appointments
- 🐛 Cannot review labs/medical info
- 🐛 Not user friendly
- 🐛 Problems logging in
- 🐛 Switches between app/internet
- 🐛 Previous app better
- 🐛 Benefits search needs upgrade
- 🐛 Benefits not easy to interpret
- 🐛 Inappropriate billing
- 🐛 Finances/credit at risk
- 🐛 Late charges unresolved
- 🐛 App not user friendly
- 🐛 Previous app better
- 🐛 Cannot log in
- 🐛 Cannot find message icon
- 🐛 Cannot find records icon
- 🐛 No communication features
- 🐛 Cannot see test results
- 🐛 Cannot see medical history
- 🐛 App is the worst
- 🐛 Questions/requests ignored
- 🐛 Epic fail
- 🐛 Cannot contact departments/providers
- 🐛 Not intuitive
- 🐛 Difficulty adding child's account
- 🐛 Difficulty setting up appointments
- 🐛 Difficulty accessing medical records
- 🐛 Bill not populating correctly
- 🐛 App crashes on login
- 🐛 Kicks out while using
- 🐛 Doesn't respond frequently
- 🐛 Difficult to search/change providers
- 🐛 Unhappy with app
